Porting out a Verizon landline number, part 2: my Fios account survives, my Vz mail moves

When I last wrote about my experience porting out a land-line phone number to Ooma’s Internet-calling service, I was still a little antsy that Verizon would cancel our Fios Internet service.

I need not have. A few weeks later–without any further action on my part–Verizon’s online account page no longer listed ours as being disconnected, my next automatic payment had gone through as usual, and I could cash in some accumulated My Rewards+ points for a $10 Amazon gift card. And then I finally got my invitation to migrate my Verizon e-mail to AOL–almost two months after I’d written about that change for USA Today.

I opted to keep my verizon.net account, less because I plan to use it anytime soon and more because I had to experience this switchover firsthand after getting so many reader questions about it.

Verdict: fine. AOL’s site asked me to create a new password, choose from one of four preset (and not all that secure) security questions, and add a mobile number, presumably to confirm any strange logins in the future. AOL suggested I might have to wait a few hours for the messages to appear in my new inbox, but all 7,000-plus spam messages and the 50 or so legitimate e-mails accompanying them were waiting for me moments later.

Two weeks later, the single best part of having AOL manage my mail is having a spam filter that works. When I logged in today, I only had four messages waiting in my inbox, all legit, with 33 junk messages tucked away in the spam folder instead of littering my inbox the way they did on Verizon’s mail system.

The downside is a much tackier login experience, since AOL defaults to showing you its clickbait-stuffed “Today on AOL” page. To fix that and go directly to your inbox, click the Options menu at the top right corner of the page below your e-mail address, choose “Mail Settings,” and uncheck “Show me Today on AOL when signing in.” And for a recurring dose of 1990s nostalgia, check “Play ‘You’ve Got Mail’ alert at login if there are new messages.”

I still need to figure out why Verizon’s site thinks I should pay $127.99 for gigabit Fios, well above its advertised new-customer rates. But solving that (and finding a use case for that  much speed, versus a measly 50 or 100 Mbps) will have to wait for yet another post.