FYI, Microsoft: Time-zone support isn’t a luxury feature in a calendar app

A day into trying out the shipping version, Microsoft’s Windows 10 Creators Update doesn’t look too different from the prior release.

That’s not all bad–already, Win 10 was at best the most pleasant and at worst the least annoying version of Windows I’ve used. But in addition to leaving out some advertised features hyped by me and others, Creators Update doesn’t fix a problem Microsoft shouldn’t have shipped in the first place: no time-zone support in the calendar app.

When I add an event outside of Eastern time, I have to factor in the time-zone offset before typing in its start and end times to see my appointment shown accurately away from the East Coast. And if there’s one task computers are supposed to free us from doing, it’s basic math.

I’ve seen this movie before, but the last time featured a quicker resolution. In the spring of 2010, I teed off on Google Calendar for the same feature failure–but by the end of that year, Google had fixed that and earned my forgiveness.

Microsoft’s intentions have remained a mystery for much longer. In October, I asked a publicist about the absence of time-zone support in the calendar app and got this mealy-mouthed answer:

“We are always exploring new features for Windows 10 and will continue to add new features and updates over time to help users get more done. We have nothing more to share at this time.”

It turns out that Microsoft really did “have nothing more to share.”

I could fix this issue by paying for Microsoft’s Outlook app as part of an Office 365 subscription, but that would feel like paying ransom. And it would unquestionably represent signing up for “groupware” features I don’t need as a sole proprietor. Or I could make my next laptop a MacBook Air–except that’s another case of an unfeeling company ignoring clear customer desires, this time with more money at stake and a longer history of neglect.

I’ve looked for free or paid alternative calendar apps with time-zone support in the Windows Store but have yet to find one. Is this a giant collective blind spot among Windows 10 developers? Do they all work in one time zone? I know Microsoft employees don’t.

I guess I’ll have to continue grumbling intermittently whenever I use Win 10. Fortunately, I have plenty of practice with that.


Weekly output: DSL speeds, Uber economics, Windows 10 setup, tech policy in 2017

Merry Christmas! Today is five years and a day from the start of my USA Today column. They never did get around to putting a “#Help” title on the column (though I still use that on my invoices) and they’ve cut back on its length (shrinking its share of my income), but they have kept running it and paying me for it within two weeks of each invoice, which is what counts.

12/20/2016: FCC study shows DSL is terrible, but it doesn’t have to be, Yahoo Finance

This study came out at the start of the month, but it took me a little longer to consult some experts about the potential of digital-subscriber-line connections to compete with cable and fiber. It’s there, but not if phone-based Internet providers choose to forego investing in it. If those same ISPs–hi, Verizon–also forgo expanding fiber into new markets, we have a bigger problem.

yahoo-uber-study-post12/21/2016: 3 ways Uber can help its drivers, Yahoo Finance

Years ago, a mobile-development shop called Proteus had space in a building across the street from the Post, and I’d occasionally lean on its CEO Patrick McQuown for background guidance about the business. Years later, I’m finally quoting him directly in his role as a professor at Brown University who just published a study of the economics of Uber from a driver’s perspective.

12/24/2016: You’ve got a new PC. Now what?, USA Today

When I wrote about Windows 10’s Anniversary Update this summer, a few readers got on my case for not covering their concerns about privacy in Win 10’s operating system. I read up on the subject and took detailed notes as I set up a couple of different Win 10 tablets from scratch, and this column resulted.

12/25/2016: A 2017 tech-policy forecast: Washington slams the ‘undo’ button, Yahoo Finance

I am not optimistic about the state of tech policy under President Trump, and I’ve yet to hear anybody advance a cogent explanation of why I should feel any different. Congress’s history of failing to reform laws that govern law-enforcement access to stored e-mail privacy and enable patent trolling doesn’t improve my forecast.


Weekly output: Windows 10 Creators Update, Apple’s decaying desktop line, IoT security, Google Pixel procurement

This week featured new-product events from Apple and Microsoft–and Redmond impressed me more than Cupertino, which I guess represents yet another way that 2016 has been a bizarre year. Also bizarre: It’s now been more than five weeks since I last flew anywhere for work, but that streak ends Saturday when I start my trip to Lisbon for Web Summit.

Screengrab of Yahoo post about Win 10 Creators Update10/26/2016: The Windows 10 Creators Update could streamline your friendships, Yahoo Finance

I balanced out my tentative praise for an upcoming Windows 10 feature that should help elevate conversations with friends with some complaints about lingering Win 10 flaws. One I could have added to this list but did not: the way you can find yourself staring at dialogs dating to Win 95 if you click or tap deep enough into Win 10’s UI.

(Note that this screengrab shows a Yahoo post at a Google address, an issue with Google’s Accelerated Mobile Pages format that I noted last week.)

10/27/2016: Apple once again ignores a big market, Yahoo Finance

Crazy thing here: I wrote a harsh post about Apple’s neglect of the desktop computer, and none of the first 20 comments include any form of “how much did Microsoft pay you to write that?” I’m also irked by the increasingly pricey state of the Mac laptop, but that’s going to have to wait for another post.

10/28/2016: Hackers are taking over your smart devices, here’s how we can stop them, Yahoo Finance

My latest post on the mess that is Internet-of-Things security benefited from informative chats with an Underwriters Laboratories engineer and a Federal Trade Commission commissioner.

10/30/2016: Google Pixel’s ‘Only on Verizon’ pitch isn’t what it seems, USA Today

The misleadingly Verizon-centric marketing for Google’s new smartphones has bugged me for a few weeks, but T-Mobile’s rollout of a marketing campaign that also glossed over some issues gave me a convenient news peg.

Weekly output: a changed Microsoft, wireless carriers, Windows 10 WiFi sharing

Something weird happened this week: Apple only got a few passing mentions in my coverage.

7/28/2015: Windows 10 Is the Product of a Chastened, Changed Microsoft, Yahoo Tech

My contribution to Yahoo’s coverage was this essay about how little the Microsoft of 2015 resembles the less-likable company of 1995. Many of the readers who showed up in the comments were not persuaded; I don’t know that my replies convinced them, but they may have persuaded others in the audience.

Wirecutter best-carriers guide updated7/29/2015: The Best Wireless Carriers, The Wirecutter

My first major update to this guide since February covered such developments as Sprint and T-Mobile’s continued coverage improvements, T-Mo’s free North American roaming, reports showing higher data use, and third-party reviews that continue to place Verizon’s coverage on top.

7/31/2015: Making sense of Windows 10’s Wi-Fi sharing, USA Today

Going into this week, I thought I should pick something Windows 10-related for the weekly Q&A. Then the fuss over Win 10’s misunderstood “Wi-Fi Sense” gave me a topic timely enough for my editor to post the column two days early.

Installing Windows 10 on an old, slow ThinkPad: success, mostly

I asked for trouble Thursday night and didn’t get it: I installed Windows 10 without first backing up the PC, then I blithely accepted every default setting during the setup, and things pretty much worked out.

Windows 10 desktop with notificationsThe machine in question was the ThinkPad X120e I bought in the spring of 2011. It got me through my first year of freelancing, but I’ve since relegated it to fact-checking duties when I cover a Windows topic. Its cut-rate AMD processor is too slow, and the SSD I put in place of its original hard drive–mostly as a research project–is short on space after I reserved a partition for a Linux install I have yet to undertake.

(I should have spent extra on a more robust configuration. In my defense, I was unemployed at the time.)

But even a slow, wheezing laptop running Windows 10 had to be an upgrade over a slow, wheezing laptop running Windows 8. So after waiting a day for Microsoft to deliver the free Win 10 upgrade I’d reserved, I used Whitson Gordon’s tip at Lifehacker to download it myself. The Get Windows 10 app had already confirmed my ThinkPad was compatible, leaving my only required pre-install chore clearing out room on the SSD. The disk-cleanup wizard got maybe a quarter of the job done, and I took care of the rest by moving out some old videos.

After the installer checked for and downloaded some updates, I went ahead with the installation at 10:36 p.m. Here’s my log of what happened next:

• Step one: yet another round of checking for updates.
• Actual install, in which I went with the default of keeping personal files and apps, began 10:42.
• 11:16: First reboot.
• 11:18: “Upgrading Windows: Your PC will restart several times. Sit back and relax.”
• After being seemingly stuck at 88% of the copying-files stage, another reboot at 12:04 a.m. put me at 30% complete overall and in the “Installing features and drivers” phase.
• 12:22: One more reboot.
• 12:36: After another reboot, the machine welcomed by name and asked if I wanted to use Microsoft’s “Express Settings.” Sure, why not?
• 12:39: “Hi. We’re setting things up for you. This won’t take long.”
• My one moment of anxiety: “It’s taking a bit longer than usual, but it should be ready soon.” Below it, in smaller type: “Don’t turn off your PC.”
• 12:47: Voila, the computer booted into the Windows 10 desktop!

Windows 10 storage settingsThis was nothing like my nightmarish experiences loading the preview version of Windows 8 and the insanely prolonged installation of the final build–I feel tired just reading my notes about that ordeal. This upgrade also went by faster than Windows 8.1’s installation, which somehow dragged on for two hours and 35 minutes.

Two days later, the ThinkPad seems to be running fine and is unquestionably more pleasant to be around than when it ran Win 8. The only real issue I’ve seen is that Cortana is slow to respond and hasn’t talked me to except when I was adjusting a few of her settings. I don’t know why that is but am not inclined to work too hard to fix it, since this laptop is overdue for an upgrade anyway.

On the other hand, I only see a few Windows 10 laptops with USB-C power inputs. (Have I mentioned I don’t like proprietary AC adapters?) So maybe I’ll be spending a little more seeing how Windows 10 runs on this old thing. I suppose this also means I should finally pick a Linux distribution to put on that spare partition.