Weekly output: Verizon’s unlimited plan (x3), video-game economic impact, chatbots, broadband competition

Presidents’ Day used to feel like a real holiday–preferably experienced while enjoying views from a chairlift somewhere–but Monday doesn’t feel like much of one. I’m facing an abbreviated workweek, thanks to my Friday departure for Barcelona to cover Mobile World Congress. On the upside, I’m about to spend a few days in Spain for work.

2/13/2017: How Verizon’s new ‘unlimited’ plan compares to the competition, Yahoo Finance

This workweek technically started Sunday afternoon, when Verizon announced that it would once again sell an unlimited–more accurately called “unmetered”–data plan. After I’d filed this post, I got to rewrite a quarter of it to catch up with T-Mobile lifting the two worst restrictions on its own “unlimited” plan.

esa-panel-screengrab2/14/2017: Achievement Unlocked: The Video Game Industry’s Economic Impact, Entertainment Software Association

The nice thing about moderating a panel with members of Congress: They are guaranteed to make you look timely. Rep. Pete Aguilar (D.-Calif.) had to duck out halfway through this discussion, just as Rep. Doug Collins (R.-Ga.) made his belated entrance. You can watch the conversation, also featuring Higher Education Video Game Alliance president Constance Steinkuehler, on Twitch (this is the first and probably the last time I’ll appear on that game-centric network) and see photos from the event at ESA’s Facebook page.

2/15/2017: A Chatbot Is Here to Help, FedTech

I filed this story about the potential of chatbots to ease federal-government services in a simpler time when a Facebook Messenger bot would walk you through sending a message to the president. The Trump administration shut that down; I don’t know why, as my e-mailed inquiry to the White House press office did not yield a response.

2/15/2017: Here are the catches in Verizon’s new plan, USA Today

My editors at USAT asked if I could file my column early, recognizing that something about Verizon advertising unlimited data was driving readers bonkers. The piece now has 27,788 Facebook shares, which suggests they had the right idea.

usat-facebook-live2/17/2017: Unlimited data! But at what cost?, USA Today

My USAT editors also asked if I could do a Facebook Live spot with tech and media reporter Mike Snider. This allowed me to see what USAT’s Tysons Corner newsroom looks like–yes, more than five years after I started writing for the place.

2/18/2017: Wireless carriers are fighting for your cash, and that’s good news, Yahoo Finance

While I was gathering string for a story on broadband infrastructure, I realized I already had almost everything needed to write a post about the wireless industry’s recent display of the benefits of competition–and the equally telling behavior of residential-broadband services that face few or no rivals.

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Weekly output: CES recap, United fleet site, cybersecurity coverage, wireless phone plans, inauguration wireless coverage, T-Mobile One alternatives

I got a little extra publicity this week from the Columbia Journalism Review when its editors illustrated their open letter to President Trump from the White House press corps with a photo I took of the White House press briefing room. It’s been flattering to see that people actually read photo credits! I would have liked to see CJR link to the original–I believe that’s a condition of the Creative Commons non-commercial-use-allowed license under which I shared it on Flickr–but the reply I got was that their CMS doesn’t support links in photo credits.

That photo, incidentally, comes from 2014’s White House Maker Faire–exactly the sort of event I don’t expect to get invited to over the next four years.

1/17/2017: Techdirt Podcast Episode 105: The CES 2017 Post-Mortem, Techdirt

I talked with Techdirt founder Mike Masnick about my experience at this year’s show. I did the interview using a podcasting Web app I hadn’t tried before, Cast. My verdict: great UX, but that name is horrible SEO.

Screenshot of Air & Space story1/18/2017: Get to Know Your Airliner, Air & Space Magazine

I finally wrote a story for a magazine I’ve been reading on and off since high school, which is pretty great. The subject: the United Airlines Fleet Website, a remarkably useful volunteer-run database of United planes that I’ve gotten in the habit of checking before every UA flight. The story should also be in the February issue, available at newsstands in the next few days.

1/18/2017: What you should really know about every major hacking story, Yahoo Finance

I put on my media-critic hat to write this post about what too many cybersecurity pieces–and too many mass-media conversations on the subject, up to and including those started by Donald Trump–get wrong.

1/19/2017: The Best Cell Phone Plans, The Wirecutter

We decided last summer that having separate guides for the four major wireless carriers and for prepaid and resold phone plans didn’t help readers who should be considering all of their options. That also imposed extra work on me. The result: a single guide that’s much shorter and will be easier to update the next time, say, Sprint rolls out some new price plans.

1/19/2017: How carriers will keep D.C. online during Trump’s inauguration, Yahoo Finance

The real test of the big four networks came not during President Trump’s under-attended inauguration but the Women’s March on Washingtoh the next day. To judge from the experience of my wife and others, the carriers did not acquit themselves too well: Her Verizon iPhone lost data service for part of the day, and I saw friends posting on Facebook that they couldn’t get photos to upload.

1/22/2017: Am I stuck with T-Mobile’s flagship plan?, USA Today

T-Mobile’s decision to limit its postpaid offerings to the unmetered-but-not-unlimited T-Mobile One gave me an opportunity to provide a quick tutorial on the differences between postpaid, prepaid and resold services.

Weekly output: social-media mimicry, T-Mobile’s network, Windows 10 and Android notifications, Windows 10’s reception

Last week, I had Bernie Sanders dead-enders and WikiLeaks zealots angry at me. This week, it’s Windows 7 users. I have to imagine that some of these embittered Microsoft customers also voted for Sanders and have WikiLeaks bookmarked, which I guess means they’re now shopping for voodoo dolls to name after me.

8/3/2016: 3 features that social networks should never, ever borrow from one another, Yahoo Finance

I had been sketching out an essay along these lines for a while when Instagram copied a Snapchat feature almost wholesale, giving me a news peg on which to hang this post.

Yahoo Finance T-Mobile network post8/4/2016: T-Mobile now has America’s second-best availability, new ranking says, Yahoo Finance

We changed the headline on this after AT&T PR complained about the use of the word “coverage” in it when OpenSignal takes care to say they only track LTE availability over time, not over geography. That struck me as a fair objection, so we revised the hed.

8/7/2016: Get Windows 10 in touch with your Android phone, USA Today

I was working on a different topic, which you may read next weekend or the week after, when I decided I could get this week’s column done quicker by devoting it to a walk-through of a nifty cross-platform notification system available in Windows 10’s new Anniversary Update, an upgrade I’d just installed with zero issues on two tablets I’m testing for an upcoming story.

8/7/2016: Windows 10 isn’t perfect — but it’s time to let go of Windows 7, Yahoo Finance

Reader reaction has been pretty negative to this piece. Some of it is fair–like objecting to Microsoft’s problem-monitoring telemetry or the company’s pushy presentation of this update–but to call the 2009-era Win 7 a better fit for the hardware and Internet of today strikes me as a serious reach. If you had an update to Windows 10 hobble your computer, I’m sorry for your loss. But I’ve heard that complaint about every single Windows release ever, and my own experience and the prior reader input I’ve seen suggests Win 10 is a less risky upgrade than its predecessors

The apps that finally pushed me past my data plan’s limit

For the first time in years, maybe ever, I maxed out the data plan on my phone. Fortunately, racking up 3.68 gigabytes of data when I’d only paid T-Mobile for 3 GB didn’t cost me anything–the leftover data from earlier months socked away in my Data Stash covered the overage, and I still have more than 5 GB in the bank.

Android data usageBut the experience did remind me that you can burn through mobile bandwidth surprisingly fast. And since I’m always asking readers who have had the same experience “what apps did you in,” I should answer the same question myself.

So here are the top 10 offenders listed in Android’s Data Usage screen:

• Twitter: 1.91 GB. This one stands out not just because it’s at the top of the list–that’s a quasi-obscene amount of data for a social network originally designed to function over SMS. Tapping that entry revealed that Twitter ate up almost half of that data, 855 megabytes, while running in the background; I guess that’s why Android has a “Restrict app background data” control.

• Chrome: 723 MB. This didn’t surprise me much, since I haven’t switched on this browser’s Data Saver option. I’m glad it’s there, though.

• Facebook: 244 MB. I expected more, considering how I spend almost as much time in this app as I do in Twitter. The developers at the social network may deserve a little more credit for keeping their app quasi-efficient in its bandwidth use.

• Android OS: 109 MB. Picture me shrugging as I realize how little this entry just told me.

• Gmail: 92.6 MB. I thought this would be higher, considering I have this app syncing three different e-mail accounts.

• Google App: 63.11 MB. This is all Google Now, right?

• Google Play services: 62.55 MB. Here we have another catchall item–this Android library does chores for a vast variety of apps on a phone.

• Vine: 55.79 MB. While Twitter’s primarily text-based app binged on bandwidth, its video-only offshoot sipped this little. Picture me once again shrugging.

• Snapchat: 53.13 MB. I don’t even use this app in any meaningful way (a fuller account of my Snapchat incompetence will require a separate post), so I don’t know how it burned through that much data.

• Flickr: 48.02 MB. This would have been vastly higher had I not set Yahoo’s photo-sharing app to upload photos only over WiFi. The Play Store accounts for a tiny share of my bandwidth for the same reason.

If you don’t mind sharing, what apps top your own phone’s data-usage screen? I realize that in iOS, you can’t get a month-by-month breakdown (the upcoming iOS 10 doesn’t fix that, to judge from the peek I got at it last month), but even the running total iOS keeps should still yield some useful insights.

Weekly output: customer satisfaction, net neutrality, Facebook interest-based ads

Having a holiday shorten this work week was much appreciated. So was the chance to catch up with some of my college-newspaper friends Saturday; my unpaid, no-course-credits-granted time at the Georgetown Voice remains the most career-relevant thing I did in college.

Yahoo Finance ACSI post6/1/2016: New customer service survey says Comcast is no longer the worst, Yahoo Finance

This was the first story I’ve written in an actual newsroom in quite some time, thanks to me visiting Yahoo Finance’s NYC offices for the day.

6/5/2016: The FCC’s ‘power grab’ on net neutrality still hasn’t burned your broadband provider, Yahoo Finance

I was working on another story when I saw that the U.S. Court of Appeals for the D.C. Circuit had yet again failed to cough up a ruling on the suit challenging the Federal Communications Commission’s net-neutrality regulations. I decided that I was tired of waiting on that court to write my next post about the net-neutrality argument and cranked out this over a couple of hours.

6/5/2016: Status with Facebook ‘interest-based’ ads is complicated, USA Today

This was yet another piece that I didn’t have on my list of story ideas at the start of the week. My summary to my editor after spending two hours bouncing e-mails back and forth with Facebook PR to discern the privacy models behind two of the social network’s ad systems: “This was one of the bigger reporting hairballs I’ve had to eat.”

 

Weekly output: old phone plans, sports and VR, Vint Cerf, prepaid and MVNO wireless, Collision pitches, crowd wisdom, Apple earnings, “A Beautiful Planet,” VR visions, Charter and data caps

This week took me to New Orleans for the first time since 2012, courtesy of the Collision conference that ran from Monday through Thursday there. As I was signing up for a press pass to cover this production of the team behind the Web Summit conference I covered in Dublin last year, some of the organizers suggested I could moderate a panel or conduct an onstage interview; I followed up on that, they offered me a panel, and then a week before the show they asked if I could handle another.

The results: a great trip, a great conference, and a reason to go to New Orleans around this time in 2017.

4/25/2016: Oldies aren’t goodies when it comes to phone plans, USA Today

I used this column to answer a round of reader questions about an earlier column, and in the process subjected myself to dangerous levels of math.

Collision wristbands4/26/2016: Putting VR first, Collision

This conversation about using virtual reality to depict sports–featuring Derek Belch, founder of the VR-training firm STRIVR and PGA Tour senior content director Sloane Kelley–was the late addition to my schedule. I had about a second of complete panic as I began speaking and heard people saying “we can’t hear you,” but then I realized I probably hadn’t broken the head-mounted microphone and should instead try positioning it closer to my mouth. After that anxiety-inducing start, seeing this appreciate tweet from one of the organizers kind of made my morning.

4/26/2016: Internet pioneer Vint Cerf: We need to make room on the Net for all the machines, Yahoo Tech

The idea for that photo popped into my head about halfway through Cerf’s talk Saturday at Smithsonian magazine’s “The Future Is Here” festival, and then I had to write a post to go with it. I’m pretty sure this represented my first coverage of IPv6 since 2011.

4/26/2016: Best Prepaid and Alternative Phone Plans, The Wirecutter

The first update to this guide since November heralds an end to Republic Wireless’s ban on tethering and T-Mobile’s speed limits. It should have also noted Boost’s addition of family plans, but I left a stray phrase in that we had to fix two days later.

4/26/2016: Pitch judging, Collision

I helped judge one round of Collision’s startup competition. We heard from execs at a semiconductor supplier, a place-finding app, a video-production-management service, a chat app, an air-quality-monitoring service, and a restaurant-management app.

Collision schedule listing4/27/2016: Crowd wisdom and peer-based markets, Collision

This panel not only featured Declara CEO Ramona Pierson, Moovit CMO Alex Mackenzie Torres, and Getaround founder Jessica Scorpio, it also included a cute little dog, thanks to Scorpio bringing hers onstage. About a third of the way through, I realized I was in whatever zone panel moderators can get into–I was thinking a few questions ahead, I had no worries about having too little or too much time left, I was avoiding “uhs” and “ums,” and I had no anxiety at all. That’s a great feeling to have.

4/27/2016: iPhone Sales Fall, Ending Apple’s Record Growth, Voice of America

I did a quick interview from the Collision media lounge about Apple’s first “bad” quarterly earnings in 13 years. Speaking of that location: Collision’s press-room chow wasn’t quite as awesome as at Web Summit, but it was still vastly better than at almost every other conference I’ve attended.

4/28/2016: ‘A Beautiful Planet’: friendly space station, muddled message, Yahoo Tech

I attended a screening of this IMAX documentary at the National Air & Space Museum the Friday before, then wrote the review on the flight to New Orleans. Watching the movie’s depiction of life on the International Space Station represented a flashback to attending NASA Tweetups five years ago in more ways than one: I ran into NASA’s Stephanie Schierholz, the space agency’s social-media manager back then, at the screening.

4/29/2016: Virtual reality: Feeling our way into an uncertain future, Yahoo Tech

I enjoyed coming up with the lede for this, and playing around with Leap Motion’s hands-included VR was a treat too.

5/1/2016: Charter to drop data caps, but other companies, but other companies still use them, USA Today

We updated this post a few hours after it went up with a couple of lines about overage fees at AT&T and Comcast that should have been in my copy from the start, plus a tweaked headline.

Updated 5/2 to add last weekend’s USAT column, which I didn’t even realize I’d overlooked until I was invoicing for April’s work. And updated again that afternoon to add a link to the updated Wirecutter guide. It appears that I could use more sleep. 

Weekly output: FCC broadband labels, Office 365 vs. Google for Work, Revolv’s shutdown, device upgrade fees

This week saw the completion of one rite of spring: attending a Nats home opener. Another, doing our taxes, is in progress. I haven’t even started a third: mowing the lawn for the first time since last year.

Yahoo Tech FCC broadband-labels post4/5/2016: FCC’s new “nutrition labels” for broadband services leave out a few ingredients, Yahoo Tech

I had some fun with the Federal Communications Commission’s proposed broadband labels by noting how they didn’t cover such broadband pain points as the amount of time you may have to spend talking a rep off the ledge before he’ll consent to your closing your account.

4/7/2016: Battle in the Clouds: Google Apps for Work Vs. Office 365, CDW

This basic comparison of Google and Microsoft’s cloud productivity services ran at a few different CDW sites, including the one linked to from here.

4/7/2016: As Google shuts down Revolv, anxiety about the Internet of Things gears up, Yahoo Tech

I was far along into a different topic when I realized that we hadn’t run anything about the impending shutdown of a once-promising smart-home hub–and that other stories on Nest’s move had glossed over how tech-news sites waited a good two months to cover it.

4/10/2016: Fees at AT&T and Verizon are no upgrade, USA Today

This was another case of my setting aside one topic to cover another. This may have been the only story on this issue to clarify that AT&T won’t charge you its “device upgrade fee” if you move your old phone’s SIM card into a new device purchased from anybody besides AT&T.