Weekly output: Speedtest rankings, Starship test launch, new T-Mobile plans, social-media propaganda in Sudan

On Saturday I’m traveling someplace new to me–Rio de Janeiro, where Web Summit is hosting a second annual edition of its conference. My part of it will be interviewing 1Password CEO Jeff Shiner and Signal president Meredith Whittaker; last week, I invited Patreon readers to suggest questions for each of those sessions.

4/17/2023: In Speed Showdown, T-Mobile Leads the Pack, and Not Just in 5G, PCMag

Seeing T-Mobile vault to the head of network-comparison tests like this makes me feel old, because I remember when one of the primary ancestors of that carrier did business as VoiceStream and was nobody’s idea of a threat to AT&T and Verizon.

Screenshot of the PCMag post as seen in Safari for iPadOS; the illustration is a photo showing Starhip ascending from the pad, leaning  slightly to the left.4/20/2023: SpaceX’s Starship Launches Before Exploding 24 Miles Up, PCMag

I once thought I would be able to write this story in early 2022, but I should have given Elon Musk’s optimistic words a much more skeptical hearing. And then the day finally arrived and the giant rocket didn’t make it to staging. I described that as a successful failure, in the sense that SpaceX should now have a wealth of flight data about Starship’s performance, but I didn’t know then that Starship had pulverized part of its launch pad. Or that SpaceX had conducted Starship’s static-fire test in February at only half of the first stage’s thrust.

4/20/2023: T-Mobile Makes a Bid for Hardcore Hotspot Users With New ‘Go5G’ Plans, PCMag

T-Mobile showed up in my coverage again when the carrier introduced two new plans that aren’t named “Magenta” and effectively bracket the previous top-of-the-line Magenta Max plan.

4/23/2023: The war of social media, Al Araby

This Arabic-language news channel had me on to talk about the dueling social-media propaganda campaigns unfolding from both sides of the civil war in Sudan–both of which seem to involve a great deal of deception that benefits from Twitter’s recent “meh” approach to disinformation. I leaned heavily on reports from the Sudanese news site Beam Reports and the Atlantic Council’s Digital Forensics Lab.

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Weekly output: eSIM hands-on report, T-Mobile renews MLB partnership

Happy Easter, everyone!

PCMag eSIM hands-on report4/7/2023: Here’s What It’s Like to Rent an eSIM on an Android Phone, PCMag

This is a story I could have done in November–when first I took a loaner Pixel 7 phone to Europe and could readily have tried out Airalo while in Lisbon for Web Summit–but didn’t think to do that sort of field test until MWC brought me to Spain at the end of February. And then I needed another four weeks to get some commitments to other clients out of the way, clarify some details about Airalo’s service and actually write the thing.

4/8/2023: T-Mobile Renews MLB Partnership, Free MLB.tv for Subscribers Through 2028, PCMag

Having another five seasons’ worth of free MLB.tv–as in, what I hope is more than enough time for that service to finally add in-market viewing–caught my eye, but so did the part about T-Mobile building a private 5G network in a to-be-announced minor-league ballpark to support baseball’s experiment in automated ball-strike (ABS) calls and challenges.

Weekly output: free MLS Season Pass via T-Mobile, Twitter snuffs out transparency reports, MWC preview, spam calls, Android data-safety labels, fake reviews, mobile edge computing

BARCELONA–Ten years after my first trip here for the telecom trade show then called Mobile World Congress, I’ve learned a lot about the event, the wireless industry and this lovely city. Alas, I cannot say as much about dealing with jet lag.

2/21/2023: Here’s How to Get a Free MLS Season Pass From T-Mobile, PCMag

I wrote up a quick explainer of this process after stepping through it on my own phone.

Story as seen in Safari on an iPad mini; lead art is a color-shifted image of Elon Musk2/22/2023: Twitter’s transparency reporting has tanked under Elon Musk, Fast Company

I can’t take credit for noticing that Twitter had not posted a transparency report since last July–the Washington Post’s Cristiano Lima brought that to my attention a few weeks ago–but I did get some justifiably-angry quotes from digital-rights experts about this latest casualty of Elon Musk’s chaotic reign. A few days later, Rolling Stone picked up on this subject and got some good quotes from former Twitter staffers.

2/22/2023: Episode 8 – Previewing MWC 2023, Liberty On the Line

I joined this Liberty Comms podcast–hosted by Liberty CEO Elena Davidson, with the other guests being telco analyst Charlotte Patrick and Telecoms.com editor Scott Bicheno–to talk about what I’m expecting from the event and share some MWC tips. Of course, my advice started with taking the metro.

2/23/2023: If You Think Phone Spam Is Bad in the US, Try Picking Up in Argentina, PCMag

I wrote up a study of spam calls–which can include both unwanted calls from legitimate businesses and outright fraud–among dozens of countries that found that U.S. callers actually don’t have things too bad.

2/23/2023: Don’t Trust the ‘Data Safety’ Labels on These Android Apps, PCMag

I got an advance on this Mozilla study of how the privacy labels in Google’s Play Store compare to the privacy policies of their developers, then updated the post with a comment from Google. Big surprise, Google was not happy with it. I imagine the company was even less happy with Gizmodo’s more scathing coverage of this study.

2/24/2023: Fake Online Reviews, CQ Researcher

My former Washington Post business-section colleague Kathleen Day quizzed me for this piece and quoted me once in it.

2/26/2023: The Interoperable Mobile Edge: New monetization opportunities for operators and enterprises via the Telco Edge Cloud, MEF Global Forum

I took part in a brief discussion at the Mobile Ecosystem Forum’s afternoon event with Summit Tech chief sales and marketing officer Doug Makishima, STL Partners principal consultant and edge practice lead Tilly Gilbert, and Bridge Alliance senior vice president Ken Wee about mobile edge computing–think cloud computing, except fast 5G connections let telecom firms push the remote processing much closer to the customer or device in question. As a student of digital privacy, I said I was most interested in “MEC” because of how it can allow personal data to be processed and then deleted much closer to its source than traditional cloud architectures often permit.

Weekly output: Disney CEO swap, streaming devices, adtech deal, Comcast freebies, robocall punishment, T-Mobile updates, World Cup ratings, Black Friday streaming deals, Musk touts Twitter growth

I had an exceedingly busy three days to start the week–as in, it was a good thing my flight Wednesday wasn’t until 3:15 in the afternoon–then managed to keep my hands off a keyboard for most of the rest of the week.

Patreon readers got a bonus post Wednesday afternoon about my struggles getting Verizon to document where it’s expanded its C-band 5G service this year.

11/21/2022: Disney CEO recycling sees Chapek go and Iger return, Fierce Video

The lede for this story about Disney replacing CEO Bob Chapek with his predecessor Bob Iger–“Meet the new Bob, same as the old Bob”–popped into my head almost immediately, and then I checked Twitter and saw that I was not alone in thinking of that turn of phrase.

11/21/2022: U.S. total of streaming video devices topped 1 billion last year, Fierce Video

Before you react in disbelief to that number, remember that the authors of the report I wrote up are counting not just TVs and streaming-media players but also phones and computers.

11/22/2022: Amagi buys data-aggregation vendor Streamwise, Fierce Video

My work filling in at this video-industry news site continued with this writeup of one infrastructure company buying another.

11/22/2022: Comcast offers a week of streaming freebies to video subscribers, Fierce Video

Subscribers to Comcast’s video services are getting some extra stuff to watch without paying extra.

11/23/2022: Robocall-Enabling Provider Gets the Digital Death Penalty From the FCC, PCMag

If you’re a telecom provider subject to the Federal Communications Commission’s regulations, you should probably not answer an FCC query about your non-compliance by writing back “We are not needing this certification.”

Screenshot of the story as it appeared in Safari for macOS.11/23/2022: T-Mobile execs open a door to mmWave FWA, Light Reading

I wrote up my conversation at Qualcomm’s Snapdragon Summit with two T-Mobile network executives, during which I learned a few things about the carrier’s fixed-wireless-access efforts.

11/23/2022: U.S.-Wales World Cup match draws 11.7 million viewers, Fierce Video

After writing this post, I felt bad for not watching any of that match live–oh, wait, the video services I pay for don’t include Fox Sports.

11/23/2022: Black Friday deals at streaming vendors, retailers and services, Fierce Video

After looking up all of these discounts, I then made it through the weekend without buying any streaming-media gadgets. My only purchase that Friday happened at a grocery store.

11/27/2022: Elon Musk touts Twitter growth, Al Jazeera

I did a quick hit via Skype to talk about Musk’s claims of rising numbers for total users and engagement on Twitter, telling the audience (as translated live into Arabic) that if Musk though Twitter had a bot problem before he bought the company, Twitter almost certainly had a worse bot problem after Musk had fired far more than half of Twitter’s employees.

Weekly output: 5G IoT security worries, Big Ten carriage deals, House of the Dragon streaming glitches, Netflix + ads, Russian digital attacks on Ukraine, YouTube TV, Thursday Night Football, Xfinity Mobile, NBC Sports Washington, non-TV video viewing, Plex breach, video budgets, FuboTV, LotR: Rings of Power, SpaceX + T-Mobile

Monday’s schedule has three big items on it: the Space Launch System’s Artemis I liftoff, our kid starting seventh grade, and my flying across the Atlantic for the IFA electronics trade show in Berlin for the first time since 2019. They’re all pretty exciting, although one of them has a vastly more detailed checklist.

(The IFA organizers are covering most of the travel costs for an invited group of U.S. journalists and analysts, your blogger here included.)

Screenshot of story as seen in Safari on an iPad mini 5.8/22/2022: The next wave of wireless security worries: API-driven IoT devices, Light Reading

My Black Hat coverage continued with this recap of a talk about the possible security risks of connected devices on 4G and 5G networks.

8/22/2022: NBCUniversal and its Peacock streamer get Big Ten Saturday night, FierceVideo

I spent my mornings this week filling in at my video trade-pub client, starting with this post about a sweeping deal for college-sports carriage rights.

8/22/2022: Some Fire TV users fired up over streaming glitches with HBO Max, FierceVideo

Some House of the Dragon viewers had trouble watching the Game of Thrones prequel on Amazon Fire TV devices.

8/22/2022: Report: Netflix to keep new movies and kids’ shows ad-free, FierceVideo

I can imagine the relief of cash-strapped parents on learning that the upcoming cheaper-with-ads version of Netflix won’t feature ads in kid-oriented content.

8/23/2022: Six months into the war, how have Ukraine and its Western allies resisted Russia’s digital tactics?, Fast Company

I was almost done with this piece when I got the chance to quiz TCP/IP co-author Vint Cerf at a Washington event about how Russia has abused his creation.

8/23/2022: YouTube TV to add YouTube Shorts and four-channel viewing, FierceVideo

This lede essentially wrote itself: “YouTube TV’s shorter-attention-span viewers may applaud (albeit briefly) two new features apparently coming to the streaming video service.”

8/23/2022: DirecTV-Amazon deal keeps Thursday Night Football in bars, FierceVideo

This story about NFL rights is really one about the uneven availability of broadband in the U.S.

8/23/2022: Comcast’s Xfinity Mobile Cuts Rates for Subscribers With 2 or 3 Lines, PCMag

Verifying the fine print in Xfinity Mobile’s plans took a surprisingly long time.

8/24/2022: Comcast sells D.C. RSN to Monumental Sports & Entertainment, FierceVideo

After I wrote this, the Washington Post reported that MSE founder Ted Leonsis is preparing a bid to buy the Washington Nationals.

8/24/2022: 59% of U.S. adults watch video daily on non-TV devices, FierceVideo

I wrote up a survey of video-viewing habits.

8/24/2022: Plex reports data breach, tells users to reset passwords, FierceVideo

It was somewhat nice to write about a data breach that didn’t involve me.

8/25/2022: Survey: 26% of U.S. households have cut video budgets, FierceVideo

This survey found that Americans’ biggest money-saving move was dining out less often.

8/26/2022: Fubo adds slate of Cinedigm FAST lifestyle channels, FierceVideo

I noted that the streaming-TV provider Fubo’s list of channels is now as long as the average cable company’s.

8/26/2022: WSJ: Amazon spends $715 million on The Rings of Power, FierceVideo

I would have written this piece faster if I hadn’t spent so much time finding Lord of the Rings references to drop into it.

8/26/2022: T-Mobile to Expand Coverage With the Help of SpaceX’s Starlink Satellites, PCMag

A very long Thursday wrapped up with me writing a version of this post from an advance copy of the joint SpaceX/T-Mobile announcement, then rewriting it that night after watching the stream of the event.

Weekly output: Best Mobile Networks, Tesla Model 3 notes, Hertz and EVs, digital healthcare innovation, baseball sports networks, Levi’s digital transformation, Boom Supersonic, WAP/PATACS

For the first time in a couple of months, the next month and change of my calendar doesn’t feature any work travel. That’s a good feeling, especially after the last business trip concluded in snakebit form.

6/21/2022: Best Mobile Networks 2022, PCMag

The drive testing that I did across the Pacific Northwest back in May yielded the network data for half of Boise and all of Portland and Seattle. For the second year in a row, PCMag gave its top honors to T-Mobile.

6/21/2022: 4 Things I Hated About Putting 1,700 Miles on a Tesla, PCMag

That road trip also yielded this assessment of the Tesla Model 3 I drove. I loved this battery-electric vehicle’s handling, comfort, range and Supercharger network. But I also hated its touchscreen interface, the inadequate options for music playback, the purist approach to design that evoked the excesses of Apple’s former design chief Jony Ive, and the proprietary Supercharger plug.

6/21/2022: Hertz Is Trying to Leave Gas Behind, But What’s Standing in the Way?, PCMag

This story by Sascha Segan about Hertz’s efforts to electrify its fleet is illustrated by three photos I took of that rented Tesla. If I’d known my car photography would be featured this prominently, I might have taken this vehicle to a car wash to get the splattered bugs cleaned off the front.

A red Collision sign, seen outside that conference's venue.6/21/2022: Tech for good: Unlocking the power of technology to advance human health, Collision

The first panel I did at Collision in Toronto had me interviewing Johnson & Johnson CIO Jim Swanson about upcoming advances in healthtech–and what might need to happen to bring them to reality.

6/21/2022: 5 MLB Sports Networks to Add $19.99 Direct-to-Consumer Streaming, PCMag

I wrote a quick post about five regional sports networks owned by Sinclar Broadcast Group letting fans in those markets–Detroit, Kansas City, Miami, Milwaukee, and Tampa–pay directly for streaming coverage of games instead of having to buy a larger pay-TV bundle.

6/21/2022: Diversity is the key to digital transformation, Collision

For my second Collision panel, I interviewed Katia Walsh, chief global strategy and artificial intelligence officer at Levi’s. Knowing that job title, I had lead off by asking what AI had to do with the cut of a pair of jeans–and I learned a thing or two from her answers.

6/23/2022: Boom Says Commercial Supersonic Air Travel Will Be Viable Again in 2029, PCMag

As a card-carrying avgeek, I had to watch the Collision presentation of Boom Supersonic CEO Blake Scholl, then quiz him at the subsequent press conference.

6/25/2022: Rob Pegoraro returns to Washington Apple Pi, Washington Apple Pi/PATACS

I made my first in-person appearance at a local user group meeting since November of 2019, in this case a joint gathering of Washington Apple Pi and the Potomac Area Technology and Computer Society (PATACS). My ulterior motive was unloading the tech-event swag I’ve had taking up space in my home-office closet, but in addition to serving as a decluttering exercise this event served up some interesting questions about smartphone service and blockchain technology.

Updated 8/4/2022 to add a link to the PCMag story featuring my photography.

Weekly output: smartphone plans, online misinformation, Twitter perceptions, SpaceX Starship, cord cutting stats, online-privacy bill

I have a short workweek followed by my first family-reunion Thanksgiving in two years.

Patreon readers got an extra post this week: a look at my attempts to ensure that the panels on which I speak aren’t filled out by people who look more or less like me.

Wirecutter phone-plans guide, as seen in Chrome on a Pixel 3a Android phone11/15/2021 The Best Cell Phone Plans, Wirecutter

This update–the first substantial revision to this guide since the summer of 2020–should not have taken this long, but it’s been a trying year for everybody.

11/15/2021: How Do You Combat Online Misinformation? Katie Couric, Prince Harry Have Some Ideas, PCMag

I wrote about a report on online misinformation from an unusual group of experts.

11/15/2021: We Read Twitter for Entertainment, Trust It for News (Unless We Vote Republican), PCMag

This post covered a pair of Pew Research Center studies about people’s attitudes towards Twitter. The most susprising finding: how many Twitter users misunderstood their own privacy settings.

11/18/2021: Elon Musk’s Starship rocket may launch to orbit in January, Fast Company

The SpaceX founder was scheduled to speak for 30 minutes but spent more than twice as much time at this virtual National Academy of Science meeting. I could have filed a vastly longer story, but I didn’t want to write myself into a bad per-word rate.

11/18/2021: Cord Cutting’s Latest Toll: 1.34 Million Legacy Pay-TV Subscribers Gone, PCMag

I decided to write up this report on pay-TV subscriptions by comparing the numbers involved to cities. Hence: “The top seven cable operators combined to lose 700,500 subscribers, a figure you may find easier to visualize as ‘almost the population of Denver’.”

11/19/2021: Who Owns Your Data? Calif. Congresswomen Try Again With Online Privacy Act, PCMag

The Online Privacy Act reintroduced by Reps. Anna Eshoo (D.-Calif.) and Zoe Lofgren (D.-Calif.) seems to get a lot of things right, but it lands in a Congress that seems singularly incapable of passing even incremental privacy upgrades.

Not cool: freezing my credit after yet another data breach

The text message I was especially uninterested in receiving hit my phone Sunday morning. “T-Mobile has determined that unauthorized access to some business and/ or personal information related to your T-Mobile business account has occurred,” it read. “This may include SSN, names, addresses, phone numbers and dates of birth.”

T-Mobile’s texted non-apology for a data breach affecting tens of millions of subscribers went on to note that “we have NO information that indicates your business or personal financial/ payment information were accessed,” as if those data points were the ones I couldn’t reset with a phone call or three.

Instead, I got to spend part of an evening at the sites of the three major credit bureaus to freeze my credit, just in case any recipient of the stolen T-Mobile data was going to try to go to town on my data. In the exceedingly-likely event that you, too, will have to clean up after a corporation’s carelessness with your data, here’s how that went down.

At Experian, at least I didn’t have to clutter my password manager with another saved login. After providing my name, address, complete Social Security Number, birth date and e-mail, the site asked me to verify my identity by answering a personal-data pop quiz (for example, picking previous cities of residence or a cost range for my monthly mortgage payment). After passing that test and starting the credit freeze, Experian generated a 10-digit PIN I could use for subsequent access.

Things were not quite as easy at TransUnion. I had to create an account and provide almost as much personal information as Experian demanded, except that TransUnion only required the last four digits of my SSN. On the other hand, the sign-up workflow included a tacky invitation to sign up for marketing spam: “Please send me helpful tips & news about my service, including special offers from TransUnion and trusted partners!” The site asked me to pick a security question from a preset menu, none of which would have been too difficult for a stranger to research had I answered them truthfully, and then verify my identity in another personal-data quiz.

The company that had itself lost my data before, Equifax, offered the easiest on-ramp. After coughing up another mouthful of personal data–including my full SSN as well as a mobile number–I was able to create an account and, after clicking through a link sent in an account-confirmation e-mail, put a freeze in place. I did not have vouch for my identity by picking a ballpark figure for my mortgage payment or identifying a phone number I’d used before… and I’m not sure that’s a good thing.

I do know it’s not a good thing that T-Mobile kept information like Social Security Numbers that it could not have needed after checking my credit–a failure its apologies have yet to acknowledge. Firing them for that data hoarding, compounded by weak security, might offer a certain emotional closure. But I have no reason to think that switching to AT&T or Verizon and then handing over the same personal data wouldn’t open me to the same risk, because I’m struggling to see anybody at the giant telcos who gives a shit about data minimization.

Weekly output: encrypted DNS in Firefox (x2), expanding rural broadband, business turnarounds, optimizing business travel, travel tips

My calendar this week is much less cluttered than it was a week ago, between SXSW’s cancellation clearing out Friday and (also coronavirus-related) postponement of the DC Blockchain Summit freeing up Wednesday and Thursday.

3/2/2020: Your internet provider knows where you’ve been. How to keep your browsing more private, USA Today

I tackled a fairly esoteric topic–encrypted domain name service–in this column. I don’t know how many people read it to the end, but at least my tweet about the piece seems to have done well

3/3/2020: Why ‘rural broadband’ may no longer be an oxymoron, Fast Company

I wrote up a new study from the Pew Charitable Trusts that offers reasons for hope about expanding rural broadband, plus useful lessons learned from states that have managed to make progress on that front.

3/3/2020: This Morning with Gordon Deal March 03, 2020, This Morning with Gordon Deal

This business radio show had me on talk about the Firefox browsing-privacy news in my column. My bit starts at the 12:45 mark.

3/4/2020: Four companies that reinvented themselves the right way… and won, Signal 360

A friend edits a newsletter Procter & Gamble publishes and asked if I could write about a few examples of companies turning themselves around. That’s not a genre of story I usually do, so I thought it would be fun to write. The results: this look at how Lego, T-Mobile, Yelp and Best Buy managed to dig themselves out of various holes.

3/8/2020: From Bookings to Bandwidth, How to Supercharge Your Business Travel, Frequent Traveler University

I did this talk with travel blogger Tess Zhao twice: a more beginner-oriented version in the morning for attendees of the Travel & Adventure Show at the Washington Convention Center, and then an expert-mode version in the afternoon for FTU DC ticket holders.

3/8/2020: Closing panel, Frequent Traveler University

This gathering for miles-and-points travel enthusiasts wrapped up with almost all of the FTU DC speakers fielding questions from the audience about various flight and lodging hacks and tips.

Updated 3/9/2020 to add a link the Signal 360 post I didn’t find when I did my usual Google News search for pages featuring my name over the last week. 

Weekly output: Sprint + T-Mobile, WhatsApp vs. NSO Group

This week put me in the unusual position of unwinding travel arrangements that I’d made months ago–then figuring out what to do with the time I would not be spending at the now-canceled MWC trade show. At least I’m getting out of that debacle with almost no money lost (United offered to waive the change fee I’d otherwise owe when applying the credit from my scratched booking), unlike some people I know.

Speaking of trade shows, subscribers at Patreon got to read yesterday about the thought process I put into deciding which company or companies to put on my badge for an event. The answer isn’t always obvious; sometimes, I prefer to go with a more obscure affiliation.

2/12/2020: The Sprint/T-Mobile merger has some real upsides—and plenty of unknowns, Fast Company

Here’s an example of where reporting has led me to change my mind. Several years ago, I didn’t see much upside in combining the networks of those two wireless carriers. But as I’ve spent more time immersing myself in the finer points of 5G, I’ve come around to the idea that lighting up Sprint’s 5G spectrum across T-Mo’s 5G coverage will yield a serious improvement. Other potential upsides of this merger, however, remain less clear to me.

2/13/2020: WhatsApp vs. NSO Group, Al Jazeera

I was on the Arabic-language news network (overdubbed live into Arabic, as usual) to talk about WhatsApp’s lawsuit against the Israeli cybersecurity surveillance firm NSO Group for allegedly hacking into the encrypted communications of journalists and activists using the Facebook-owned messaging application.