Weekly output: LinkNYC, Google renews RCS plea, Chris Krebs at Black Hat, 5G explainer, Cyber Safety Review Board, Web3 security

After a week on the West Coast, including four days in Las Vegas for the Black Hat security conference, I now have two weeks of not going anywhere. Which is good!

8/8/2022: LinkNYC begins deploying 5G kiosks – but not yet with 5G inside, Light Reading

After too many months of not writing for this telecom trade-pub client, I filed this update on New York rebooting its LinkNYC effort to bring free WiFi and digital city services to individual blocks.

8/9/2022: Google Posts Yet Another Plea for Apple to Support RCS Messaging in iMessage, PCMag

Google makes fair points when it calls out Apple for hindering the quality and privacy of cross-platform text messaging by not supporting the RCS messaging standard in iMessage. But Google hurts its cause by not supporting RCS in Google Voice–or even explaining that hangup. Also unhelpful: Google has yet to ship an API that would let the developers of Signal and other third-party messaging apps support RCS.

Screenshot of PCMag post as seen in Chrome on a Pixel 5a, with a VPN service active.8/10/2022: Ex-CISA Chief’s Advice at Black Hat: Make Security Valuable and Attacks Costly, PCMag

I covered the keynote by former Cybersecurity and Infrastructure Security Agency head Chris Krebs that opened Black Hat. His talk ended on a self-help note, as he advised his audience: “Life’s too short to work for assholes. So don’t.” And yet Krebs worked for President Trump from 2018 through 2020, when Trump fired him for correctly confirming that the 2020 election was run fairly and securely; that could not have been easy for him.

8/11/2022: What Is 5G, and Does It Actually Make a Difference?, Wirecutter

I wrote yet another 5G explainer, this time for the New York Times’ Wirecutter site.

8/11/2022: How a US Govt Board Helped the Open-Source Community Leap to Patch Log4j, PCMag

As the token Washingtonian among PCMag’s crew of writers, I had to write up this very Washington panel about the first test of the Cyber Safety Review Board–an organization set up as an infosec version of the National Transportation Safety Board.

8/12/2022: Why Is Web3 Security Such a Garbage Fire? Let Us Count the Ways, PCMag

This talk about a series of security meltdowns at blockchain-based sites and services had more than a few unintentional-comedy moments.

8/12/2022: The 14 Scariest Things We Saw at Black Hat 2022, PCMag

My contribution to this recap was the “Startups Shirk Security” section.

Updated 8/21/2022 to add the PCMag Black Hat recap.

Weekly output: sports streaming, Mark Vena podcast, Warner Bros. Discovery hire, U.S. ends Covid test rule, RCS vs. iMessage, federal EV-charging specifications, antique mobile apps

My Covid roller coaster of a week started with a couple of nap-heavy days after last Sunday’s positive test, transitioned to me waiting to see the positive strips in rapid tests start to fade as my cold-like symptoms already had, and wrapped up with that positive strip vanishing faster than I might have hoped. That leaves me free to proceed with my earlier travel plans: flying to Ireland Monday night for Dublin Tech Summit to moderate two panels there and finally use my Irish passport in the country that issued it to me.

6/8/2022: Sports-streaming panel finds no one winning play in key issues, FierceVideo

Instead of speaking at this publication’s Stream TV Show and writing up a couple of panels, I could only cover this discussion about sports streaming, one of a limited set of talks available via streaming at a conference devoted to that very topic.

6/9/2022: S02 E24 – SmartTechCheck Podcast, Mark Vena

This week’s podcast conversation (also on video) focused on Apple’s WWDC news from earlier in the week.

6/10/2022: Warner Bros. Discovery names sports-CEO pick, FierceVideo

My fill-in duty at my trade-pub client, continuing through Monday, included a quick write-up of this hire.

6/10/2022: US Finally Scraps COVID Test Requirement for Inbound International Flights, PCMag

This is a story I’ve been hoping to write for months.

Screenshot of USAT column as seen in Safari on an iPad6/10/2022: Why haven’t iPhone, Android messaging apps evolved to make it easier to talk to each other?, USA Today

I first wrote this after Google I/O last month, then updated it to note how Apple ignored the entire issue of Android-iOS messaging security at WWDC. Alas, that rewriting cycle did not help me catch a stupid mistake that a friend asked about the day after the story was published: I wrote that Apple’s Messages app shows non-iMessage texts in blue bubbles, not the actual green bubbles of shame.

6/11/2022: Biden Admin to Set Standards for Federally Funded EV Charging Stations, PCMag

Writing this post about proposed requirements for electric-car charging stations funded through last year’s infrastructure law took longer than I expected after I got into the weeds reading about the finer points of EV-charging systems. Which is good, because I need to know this stuff in depth.

6/12/2022: Apps can live on in your phone or tablet, even after removed from an app store, USA Today

I wrote this explainer after Apple and Google announced new rules for quasi-neglected apps–and Apple’s first iteration was especially harsh and its revision of them still left app developers a little puzzled.

Updated 6/26/2022 to add the sports-streaming panel; I’m blaming Covid for my forgetting to note that before. 

A phone meltdown, a reset, a tedious reconstruction

My phone’s weekend ended badly: Sunday evening, it went off on a tear, opening and switching between apps faster than any human could do, and the only way I could get it to stop was to shut it down.

(If you got a gibberish text or a random phone call from me then: Sorry.)

Phone reset buttonI was pretty sure my aging Nexus 4 hadn’t been hacked, but seeing it race out of control was still one of the more terrifying smartphone experiences I’ve had. And multiple restarts didn’t quash this behavior.

When I got home, quick research revealed a few posts recounting similar meltdowns and suggesting a hard reset in case the problem wasn’t a failure of the digitizer that makes the touchscreen work.

Fair enough, I thought; I had already been considering a factory data reset after the phone had locked up a few times. I plugged the thing into my desktop, copied over a few application settings files that I thought Android’s app backup might not get, and took a breath before tapping the big, gray “RESET PHONE” button.

What did I not think to do before that irrevocable step? Change the setting in Google’s Hangouts app that would have made it the default SMS app and copied over all of my older messages. I also spaced about running the SMS Backup+ app, which would have backed up those texts to a folder in my Gmail account and would have been doing so automatically all along had I changed one setting there.

When the phone rebooted into factory-fresh, apparently stable condition, I realized how little Android’s standard online backup had covered. My screen wallpaper was intact and my old apps quickly downloaded, but I needed to redo almost everything else. That included at least 25 different app logins, three of which also required redoing Google Authenticator two-step verification.

And the phone and messaging apps were devoid of data, with no way to restore anything lost since I’d last run SMS Backup+ several months ago. I’m not too beat up over the call log, since… wait for it… the NSA has that backed up anyway. But I am upset about losing those texts. I suppose that being humbled this way is a healthy episode for anybody handing down tech advice.

I’m told that in Android 6.0, the backup system actually works as you’d expect it to. And it looks like I’ll have the chance to experience that sooner rather than later: This phone’s screen has run amok twice since Sunday (and its relatively recent habit of unlocking itself in my pocket now looks like another symptom of a degrading digitizer), so a new phone is no longer just a good idea but an outright requirement.

Hey, can you be more specific in your Facebook/Google greetings?

What’s a three-letter word for “I want to converse in real-time on a social network, and I will leave it to you to guess what about”?

Hey intro“Hey.”

Somehow, a message consisting only of that vague salutation has become a standard greeting from pals looking to kick off a conversation over Facebook messages or Google+ Hangouts. I wish that were not so.

As conversation-starters go, this is a nonstarter. It tells me nothing about what’s on your mind or the urgency of your request–unless typing it in lower case should be read as indicating a lower priority.

It’s also unoriginal. If you tried to grab my attention with the equally content-free “Ahoy,” at least I’d be thinking “ah, the salutation Alexander Graham Bell wanted us to use on the phone.”

Instead, why not just get to the point and state your question, compliment, complaint or humblebrag? You were going to do that in your next message anyway; why wait? Don’t let me hold you back!

That more direct practice seems to be how we–even those who “hey” me on Facebook or Google–have settled on using Twitter direct messages, like plain old text messaging before them.

At the same time, I have to recognize that these meaningless greetings come from friends who mean well, and that most lead to chats I appreciate. And things could be worse: I could have people trying to get my attention by saying “Yo.”

Reader suggestions for fixing an iMessage mess

Sunday’s USA Today Q&A about getting one’s mobile number untangled from Apple’s iMessage service looks to be one of the most-read columns I’ve done there. It’s also drawn more than the usual amount of reader feedback–including two reports of remedies that I had not discovered during the week or so I spent digging into this issue.

iPhone Messages settingsOne came from an AT&T subscriber in Minnesota:

A few days before the article I had the same problem and called AT&T.  They had me text the word ‘stop’ to 48369, to which I got the response: “FREE MSG: Apple iCloud ID Verification: You have been unsubscribed and will no longer receive messages. 1-800-275-2273”

I’ve since found one confirmation of that fix in a Reddit comment and a posting on Apple’s tech-support forum. There’s also an Apple tech support notice… which only describes this procedure as a way to stop Apple from sending AppleCare identity-verification messages to a wrong number.

A reader in Washington who said he works “at a major phone retailer” sent in a different suggestion that he said “always” works: Reset your Apple ID password.

Go to https://iforgot.apple.com/password/verify/appleid Enter your Apple ID in the space and just reset your Apple ID password. Even if you don’t have access to that email or security questions, it will remove all Apple registered devices from iMessage instantly.

In case you were wondering: Neither suggestion came up in the background conversations I had with Apple PR, even though one is allegedly endorsed by Apple support.
But that’s not nearly as important as whether either cure can earn an endorsement from you. If you’ve found either one successfully exfiltrated a number from iMessage–or if you have a different fix to share–please leave a comment with the details.

Weekly output: Sprint-T-Mobile, Tech Night Owl, iMessage

I was a lot more productive than usual this week (much of that activity went into a project that’s not ready to post yet), even though I lost all of Monday to travel. Funny how that works…

3/25/2014: Dear Feds: Hang Up on a Sprint/T-Mobile Merger, Yahoo Tech

I still don’t know if Sprint is going to try to go through with what seems a phenomenally bad idea, but I wanted to go on the record about my dislike of further consolidation of the four big wireless carriers. I also thought this was a good time to denounce the idea that government regulators can manage away the risks of mega-mergers by imposing complicated conditions on the conduct of the combined firm; saying “no” is easier, cheaper and permanent.

3/29/2014: March 29, 2014 — Rick Broida, Daniel Eran Dilger and Rob Pegoraro, Tech Night Owl

I made one of my occasional appearances on Gene Steinberg’s Apple-centric podcast; we talked about the arrival of Microsoft Office on the iPad and my column on Sprint-T-Mobile.

USAT column on iMessage mess3/30/2014: iMessage: How to make it stop, USA Today

I’ve been hearing complaints from friends and acquaintances for at least the last year about how switching from an iPhone to a non-Apple device (especially if that switch happens after the loss or theft of the iPhone in question) causes text messages from friends on other iPhones to vanish. I finally looked into this for my column and found things were even worse than I’d thought: You can have messages go down a black hole even if you do things right, Apple’s documentation is woefully incomplete, and the company’s tech support can’t be relied on to play by even the undocumented rules.

Note that until we can get a revision in, the column describes one aspect of iMessage incorrectly: I wrote that iMessage-routed messages appear in green bubbles and regular texts show up in blue when it’s the other way around. If Apple fans seize on that error to call the rest of the column into question–well, they’d be wrong, but it’s still my job to get the details right.