Work-from-home advice from a work-from-home regular

My occupational routine of working from home is suddenly in fashion for the dreadful reason of a global pandemic. Employers ranging from Google to the federal government to the Washington Post have been telling people to get out of the office and stay out until some sort of all-clear is declared about the novel coronavirus.

This may be a new and unsettling development to many of you, but it’s been my everyday reality for the past nine years–longer, if you count all the time I’d work from home while at the Post to test one gadget or another.

The joking on Twitter that “the only ones to survive will be freelance writers” may overstate things a bit, but all of this Me Time has left me well versed at staying productive without such traditional work delineations as a commute to a geographically distinct workplace and frequent in-person professional interaction with other human beings.

Here are the best practices I’ve learned since 2011 or so:

  • Have a spot at home that serves as your logical office. Ideally it’s a physically separate room–if you’re self-employed, the home-office deduction is easier to claim that way–but it should be someplace you can associate with work. And can then leave when you’re not on the clock.
  • Get a comfortable chair (I should have followed this advice years ago instead of letting my current chair get even more worn out) and make sure it’s positioned so you can type comfortably for hours at a stretch
  • You don’t need a separate webcam–unless your laptop has one below the screen that treats video callers to an up-nostril perspective of you–but a desktop USB microphone would be a good idea. My client Wirecutter has some useful advice; you should be fine with the budget pick unless you do podcasts for a living.
  • Make sure that your webcam shows a tidy office to the rest of the world. You can still have piles of paper and dirty clothes around; just keep them out of the frame.
  • You will probably spend a lot more time on conference calls, and some con-call systems are more evil and stupid than others. Please try to lead your office away from the ones that date to 1980s telecom and and to apps like Zoom or Uberconference that indicate who’s speaking at any time. Note that the free version of Zoom limits meetings to 40 minutes, which is such a good reason not to pay that I must wonder if this company is trying to go out of business.
  • Does your WiFi offer reliable coverage in your home office? If it doesn’t, you will notice that intensely and often once you’re clocking eight hours a day on that questionable connectivity. And no matter what, you should have all of your important documents cached or copied for offline access.
  • You should know what kinds of backup bandwidth are available–for example, major cable operators say they will open their WiFi hotspot networks to the public, while Sprint and T-Mobile plan to offer their subscribers 20 GB of mobile-hotspot usage.
  • Yes, you still need to shower and get dressed. But you may find that you can use those daily habits as fake deadlines: No showering until I finish this task that I didn’t get done yesterday.
  • Find ways to shut out distractions. If you find yourself wandering down Wikipedia rabbit holes, clean part of your house instead. Or go outside and get in some gardening, if it’s warm enough. If nothing else, walk around pointlessly your home as you would in an office.
  • We all have coworkers who don’t reply to e-mails fast enough. Figure out what comms channel works to bug them when they inevitably leave your last message unanswered: Slack, a text, a call, a direct message on their most common social platform.
  • Don’t eat lunch at your desk. Ever. You’re at home, and you don’t have to do that anymore. While you’re at it, get in the habit of making yourself lunch; you can put the savings into patronizing the restaurants, coffee shops and bars closest to you.
  • It’s okay to run short errands during the day. It’s not like you were that productive over every hour of your in-office workdays anyway.
  • Get to know your neighbors, especially those who have been working from home all along and who may have useful neighborhood-specific advice. Human contact during the day is good.
  • You’ll also soon realize which of your neighbors insist on hiring people to tidy up their yard with noisy, polluting gas-powered leaf blowers.
  • Have some kind of back channel–a text or WhatsApp group, a Facebook Messenger group, a Slack channel, whatever–for personal banter with your favorite fellow cubicle-farm dwellers.
  • Take time to call friends about absolutely nothing.
  • You can swear at your computer as much as it deserves without freaking out co-workers, but please don’t get in that habit anyway. (This is literally me saying “do as I say, not as I do.”) Especially if you’ve got a kid stuck at home too.
  • On the other hand, go ahead and play your preferred productivity playlist through your computer’s speakers. If blasting Kool Moe Dee’s “I Go To Work” or R.E.M.’s “Finest Worksong” gets your day in gear, you don’t need to confine that to headphones. (This is totally me showing my age.)
  • If you’re tired, you’re allowed to nap. You’re at home! Nobody outside can tell you’re enjoying a postprandial snooze.

(My thanks to everybody who replied with further suggestions to the Twitter thread in which I first shared most of these tips.)

Updated 3/18/2020 with a few extra tips.

Three more erased events: SXSW, Google I/O, Collision

Yet another set of travel plans got sucked into a coronavirus-fueled jet engine this week. On Tuesday, Google announced that it would cancel its annual I/O developer conference, Friday morning saw Web Summit pull the plug on the Collision conference in Toronto, after which Friday afternoon brought the cancellation of SXSW

And now my business-travel schedule for the first quarter of the year looks as empty as it did back in Q1 of 2007.

I expected the I/O news. As an event that draws a global audience and is hosted by a large tech company with preexisting image problems, I/O seemed doomed the second Facebook said it would scrub the F8 developer conference that was set to happen a week before I/O. (Those of you still hoping to go to Apple’s WWDC developer conference would be well advised to book fully-refundable airfare and lodging.) 

I was also prepared for the axe to fall on SXSW, just because of the overriding attention to it as one large conference this month that had yet gotten coronavirus-canceled–and all of the tech companies that had already bailed. But it still took an order from Austin’s government banned events of more than 2,500 people to kill this year’s festival and deprive me of my annual overdose of tacos and BBQ.

Collision, however, surprised me. That conference was scheduled for June 22 through 25, which in a strictly medical sense would have left plenty of time to gauge the situation. But I suspect that the organizers were already considering how many speakers had or would pull out after their employers banned employee travel, and so made the decision early to run the conference online instead.

I told them I’m willing to moderate whatever panels they need, but count me as a skeptic of this approach. A “digital conference”–more accurately read as “webinar”–is no substitute for the unexpected in-person connections you make at a good conference.

I would like to see this event-losing streak end. One of the things I treasure as a self-employed professional is the freedom to go to interesting places for work. I also count on conferences to offset all the Me Time that working from home full-time affords me.

But as the past few weeks have made clear, that’s not up to me. The only travel I have booked that isn’t subject to getting scratched by risk-averse tech corporations is a trip in early April to see my in-laws over our kid’s spring break. Taking off from Dulles that morning will feel like a victory.