Weekly output: finessing 5G pricing, cruise-ship apps, RootMetrics 5G report

The significance of April 15 this year didn’t involve filing my taxes, thanks to the IRS moving back the deadline to May 17. Instead, Thursday happened to be the 10th anniversary of my last day of work at the Washington Post. Looking that up made me realize that I’d never quite decided when my freelance existence began, but now I know: April 29, the date of my resignation from the paper after the two weeks of vacation time I took following that final Friday in the newsroom.

Screenshot of 5G-details post as seen in Safari on an iPad mini4/14/2021: Here’s how AT&T, Verizon and T-Mobile slice and dice 5G plans and pricing, Light Reading

This is my first post for a new client–thanks to an old editor working there. Freelancers, remember to be nice to your editors. Readers, give Mike Dano a follow on Twitter if you want to stay current about the wireless business.

4/14/2021: The Rise of Digitalization & Mobile Apps: Travelling Smarter and Safer, Seatrade Cruise Virtual

I was going to have a panel at this cruise-ship conference on my calendar last spring, but then the pandemic sank those plans. Instead, the event resurfaced as an online gathering, at which my role was to interview three executives at cruise lines–Jay Schneider of Royal Caribbean Group, Scott Piccolo of Norwegian Cruise Line Holdings, and Luca Pronzati of MSC Cruises–as well as Greg Ross-Munro, CEO of the app-development firm (and panel sponsor) Sourcetoad. We had a good conversation about the design principles that go into cruise-ship apps and where these folks think the industry is heading with them.

4/15/2021: RootMetrics 5G report puts AT&T in first place, Light Reading

RootMetrics PR gave me an advance on their latest report on 5G network performance, which I then wrote up for my new trade-pub client. Lesson re-learned from this: Always read through to the end of a study to see where they tested, which in this case was a grab-bag of mostly medium and small cities.

Weekly output: Google’s “security hold,” how to read wireless-carrier rankings

Both posts this week had me circling back to topics I’ve covered before and learning something new, which is always nice.

7/25/2019: Locked out of your Google account? Why it can sometimes take days to get back in, USA Today

Once again, I tried to shed some light on how Google goes about resolving a forgotten password for a Google account. This time, I got the company to document a hitherto-undocumented “security hold.” Alas, much of the process here remains mysterious, and the reader in question here may have only gotten her account back so quickly because I inquired on her behalf.

7/26/2019: Why so many wireless carriers seem to have “America’s best network”, Fast Company

My work updating the Wirecutter guide to smartphone service required me to spend a lot of time with studies ranking the performance of the big four wireless carriers, so I decided to write an explainer about how these surveys get their results and how you should interpret their findings. That effort revealed a couple of finer points about these projects that I was able to add to the Wirecutter update, which should be up any day now.

Weekly output: smartphone-only Internet access, data discussion, Credit Karma, GDPR notices, ad agencies, Sprint and T-Mobile’s networks, live music, encryption politics, future of the FTC

I spent most of this week in New Orleans for the Collision conference–that event’s finale there, as it’s moving to Toronto next year. (The clip the organizers put together to announce the change of host cities includes a snippet at the 0:21 mark of a panel on VR and AR that I did at Collision last year, something that completely escaped my attention when they played that clip Tuesday.) I’m sad that I won’t have an obvious reason to put NOLA on my Schedule C next year, but I don’t want to complain too much after three years in a row of being able to do just that.

Meanwhile, Conference Month continues with my departure Monday for Google I/O in Mountain View. I return Thursday, and then Tuesday of the week after has me off to Toronto for RightsCon.

4/30/2018: Study: 1 in 5 American homes get broadband through smartphones, Yahoo Finance

After filing this write-up of a new Pew Research Center study from a “real” computer, my editor sent back some questions as I was boarding my flight to New Orleans. I had free Internet access on my phone thanks to T-Mobile’s deal with Gogo, so I wound up finishing this post on smartphone-only Internet access on my mobile device. My comment to my editor: “I’ve basically become one with the story.”

5/1/2018: Data do nicely: Metrics that matter, Collision

My first of four panels at Collision had me quizzing Node co-founder Falon Fatemi and Branch Metrics co-founder Mada Seghete about how their firms collect and crunch large amounts of data for various clients. About five minutes in, I realized that I only had 15 minutes’ worth of questions for this 20-minute panel–a clock-management fail I should know to avoid–and started improvising. As I watched the timer tick down and silently implored each of my fellow panelists to keep talking, I thought the situation vaguely reminded me of watching the Caps grinding out a penalty kill.

 

5/1/2018: From 0-$4bn: Building Credit Karma, Collision

Tuesday’s second panel was an onstage interview of Credit Karma co-founder Nichole Mustard. After the morning’s timing troubles, I took care to write down more questions than I thought I’d need, then didn’t have to worry about timing since my panel partner could hold forth on everything I asked about.

 

5/1/2018: Pay attention to those privacy notices flooding your email, USA Today

This column explaining why so many sites, apps and services are rolling out new privacy policies effective May 25 was one of two posts that benefited from an interview I did with the Federal Trade Commission’s Terrell McSweeny–as in, one of my Web Summit co-panelists last year–on her second-to-last day in office.

5/2/2018: The agency of tomorrow today, Collision

I had a great chat with DDB Worldwide’s CEO Wendy Clark about the state of the ad business. This panel also featured some audience questions–routed through the Slido app, so I could pick which ones to answer instead of pointing to somebody in the audience and hoping they wouldn’t begin “this question is more of a comment.”

 

5/3/2018: Why Sprint customers should hope the T-Mobile deal succeeds, USA Today

This column walked readers through four independent assessments of Sprint and T-Mobile’s networks–three of which found Sprint’s to be well behind, even after notable improvements.

5/3/2018: Tech changed consumption: What’s the next disruption?, Collision

My last Collision panel had me quizzing Ticketmaster’s Ismail Elshareef (with whom I’d worked in 2012 when I did a talk at his then-employer Edmunds) and the UCLA Center for Music Innovation’s Gigi Johnson about the state of live music. You’ll hear a couple of shout-outs from me to such current and former D.C.-area venues as the 9:30 Club and Iota.

 

5/3/2018: The Trump administration is pushing hard for smartphone backdoors, Yahoo Finance

I’m not sure what led this recap of recent developments in encryption politics to get 1,280 comments, but I’m not going to turn down that kind of attention.

5/3/2018: The agency that protects your privacy is in for big changes, Yahoo Finance

Most of my notes from the McSweeny interview went into this post, along with a few conversations with outside observers of the Federal Trade Commission.