CES 2018 travel-tech report: Ethernet lives!

I survived another CES without having my laptop or phone come close to running out of power during the workday, which is worth a little celebration but may also indicate that I did CES wrong.

One reason for this efficient electrical usage is that I showed up in Vegas for a new laptop for the first time since 2013. The HP Spectre x360 laptop that replaced my MacBook Air couldn’t get through an entire day without a recharge, but plugging it in during lunch and any subsequent writing time freed me from having to think about its battery for the rest of the day.

The Google Pixel phone I bought last summer was thirstier, mainly because I could never really put that down even after dark. But I still never needed to top off the phone with the external charger I bought.

Having both the phone and laptop charge via USB-C delivered an added bonus: Whenever I was sitting near an electrical outlet, I could plug either device into the laptop’s charger.

CES telecom, however, got no such upgrade. The press-room WiFi worked at the Mandalay Bay conference center but often did not in the media center I used at the Las Vegas Convention Center. And having to enter a new password every day–what looked like a misguided episode of IT security theater–did not enhance the experience.

Fortunately, the cheap USB-to-Ethernet adapter that my MacBook had inexplicably stopped recognizing a few years back worked without fuss on the HP so I often reverted to using wired connections. The irony of me offering an “it just works!” testimony to a Windows PC is duly noted.

T-Mobile’s LTE, meanwhile, crumpled inside the Sands and often struggled to serve up bandwidth at the LVCC. More than once, this meant I had to trust my luck in CES traffic when Google Maps coudn’t produce any road-congestion data.

I packed two devices I’ve carried for years to CES but only used one. The Belkin travel power strip I’ve brought since 2012 avoided some unpleasantness in a packed press room Monday but wasn’t necessary after then. The Canon point-and-shoot camera I’ve had since 2014, however, never left my bag. The camera in my Pixel is that good for close-up shots, and I didn’t come across any subjects that would have required the Canon’s superior zoom lens.

I also didn’t come across a worthy, pocket-sized successor to that “real” camera at any CES booths. But with some 2.75 million square feet of exhibits at this year’s show, I could have easily missed that and many other solutions to my travel-tech issues.

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Throwback Thursday: I’m walking around in 2017 with a phone from 2013

PARIS–I’m having an unusual week of smartphone use: I’m not unlocking my device with my fingerprints and I’m not posting any pictures. That’s because I’m not using the Nexus 5X I’d been carrying around since late 2015.

On my walk home from Metro late Friday after a very long day, night and day of travel back from Shanghai, my Nexus 5X rebooted by itself. That’s become a depressingly common occurrence lately–but this time, my phone wouldn’t get past the initial Google logo.

I spent the next 48 hours reading up on this “bootloop” issue (see, for example, this Reddit thread and this post from a user who spent far more time fighting the problem than I have) and trying to revive the phone. Putting the phone in the fridge or freezer let me boot the device, unlock it and run it long enough to stage some manual backups in two apps, but I got no further. It seemed clear I was facing a hardware failure, not a software issue.

The tech-support call I requested Sunday led to a remarkably quick resolution: After I told the rep that two other troubleshooting options in the Android bootloader hadn’t worked, he said Google would make a one-time exception and replace my out-of-warranty phone with a refurbished 5X for free.

Good! But I needed some kind of mobile device for my trip to the Viva Technology Paris conference. Enter the Nexus 4 that I’d never gotten around to selling, donating or recycling after retiring it a year and a half ago. I dusted it off, charged it up, wedged my 5X’s micro-SIM card inside the frame of an old prepaid SIM (the kind that lets you push a micro-SIM out of a surrounding bracket), popped that into the N4, and began restoring and updating the old phone’s apps.

Five days in, it’s working… more or less. Having to trace an unlock pattern on the screen every time I wake it is a pain, while constant interactions with the phone have also reminded me that part of its touchscreen no longer detects my fingers. The camera is clearly inferior, the lack of storage space bugs me even more than it did three and a half years ago, and the battery life is also pretty bad.

On the other hand, not having LTE doesn’t matter at the moment, since T-Mobile’s free international roaming only allows 2G speeds anyway. And the touchscreen has–so far-refrained from relapses into the digitizer freakouts that marred its last few months of service. So for the basics of Web browsing, text-only tweeting, checking my e-mail, getting Google Maps directions and taking notes in Evernote, my antique Android suffices.

The problem I now have: The refurb Nexus 5X that was supposed to have shipped on Monday and arrived at my home by now hasn’t gone anywhere. I have a query into Google about the status of that; stay tuned for a future post that will relate how soon I was able to set aside my fossil of a phone. I’d just as soon not have to buy a new Pixel phone when that model is due for its own update, but that’s not entirely up to me anymore.

The silent shame of bringing an older Android phone to a Google event

MOUNTAIN VIEW–I really didn’t think my Nexus 5X phone was that old until I saw so many others at Google I/O here–being used by event staff to scan the RFID tags in people’s conference badges before admitting them to talks.

Badge-scanning duty is typically the last lap around the track for a mobile device before it gets put out to pasture. Or sent to the glue factory. But that usually doesn’t happen until years after its debut; for instance, at SXSW this year, I was amused to see volunteers use 2013-vintage Nexus 7 tablets to scan badges.

Google didn’t introduce my phone until September of 2015, after which I waited a month to buy my own.

Unfortunately, it’s not just the hardware milieu at this conference that’s been making my phone look obsolete. Over the past few months, my 5X has gotten into the embarrassing and annoying habit of locking up randomly. Sometimes the thing snaps out of it on its own; sometimes I have to mash down the power button to force a restart.

I’ve factory-reset the phone once, with all the reconfiguration of apps and redoing of Google Authenticator two-step verification that requires, and that doesn’t seem to have made a difference. It’s been good today, but yesterday I had to force-reboot it twice. I only hope fellow attendees didn’t notice the Android logo on its startup screen and start judging me and my janky phone accordingly.

Weekly output: Windows 10 Creators Update, Apple’s decaying desktop line, IoT security, Google Pixel procurement

This week featured new-product events from Apple and Microsoft–and Redmond impressed me more than Cupertino, which I guess represents yet another way that 2016 has been a bizarre year. Also bizarre: It’s now been more than five weeks since I last flew anywhere for work, but that streak ends Saturday when I start my trip to Lisbon for Web Summit.

Screengrab of Yahoo post about Win 10 Creators Update10/26/2016: The Windows 10 Creators Update could streamline your friendships, Yahoo Finance

I balanced out my tentative praise for an upcoming Windows 10 feature that should help elevate conversations with friends with some complaints about lingering Win 10 flaws. One I could have added to this list but did not: the way you can find yourself staring at dialogs dating to Win 95 if you click or tap deep enough into Win 10’s UI.

(Note that this screengrab shows a Yahoo post at a Google address, an issue with Google’s Accelerated Mobile Pages format that I noted last week.)

10/27/2016: Apple once again ignores a big market, Yahoo Finance

Crazy thing here: I wrote a harsh post about Apple’s neglect of the desktop computer, and none of the first 20 comments include any form of “how much did Microsoft pay you to write that?” I’m also irked by the increasingly pricey state of the Mac laptop, but that’s going to have to wait for another post.

10/28/2016: Hackers are taking over your smart devices, here’s how we can stop them, Yahoo Finance

My latest post on the mess that is Internet-of-Things security benefited from informative chats with an Underwriters Laboratories engineer and a Federal Trade Commission commissioner.

10/30/2016: Google Pixel’s ‘Only on Verizon’ pitch isn’t what it seems, USA Today

The misleadingly Verizon-centric marketing for Google’s new smartphones has bugged me for a few weeks, but T-Mobile’s rollout of a marketing campaign that also glossed over some issues gave me a convenient news peg.