Weekly output: 5G leaders, Mr. Antenna, streaming study, Desi Bundle, Disney’s Star+, Seinfeld coming to Netflix, two-factor authentication, HBO Max on Vizio, Locast logs off, Apple loosens App Store rules for “reader” apps, Nielsen nixed, checking wireless coverage, WhatsApp privacy fine

I worked a volunteer shift at a COVID-19 vaccination clinic Friday, the fourth time I’ve done so. On this occasion, we had far fewer customers than before, most coming for their second round of Pfizer or Moderna. But a few had yet to get any dose, which meant that they got to choose between those two vaccines or Johnson & Johnson’s; the latter needing a single jab made the difference for one man who said he was only getting vaccinated because his job required it. We also had a few under-18 kids who were limited to Pfizer–and one whom had been brought by her mom on her 12th birthday, so we had to take a minute to sing “Happy Birthday” to her.

8/30/2021: The 5G 50 to Watch Top Ten List, Light Reading

I helped write the bios for this list of top telecom industry executives put together by my trade-pub client. Yes, my last name is spelled wrong at the end of the piece.

8/31/2021: OTA antenna service alleges Vegas station refused to air its ads, FierceVideo

I spent most of this week filling in at my other big trade-pub client. I started by covering an allegation by a broadcast-antenna vendor named Mr. Antenna that a Las Vegas station had quit airing its ads because increased broadcast viewing would undercut its cable-TV income.

8/31/2021: New study finds more Americans splitting their streaming budget, FierceVideo

I wrote up a Leichtman Research Group study finding more Americans signing up for at least three streaming services.

8/31/2021: DistroScale streaming bundle serves up free South Asian channels, FierceVideo

If you didn’t know that “desi” is a term for people of South Asian descent before reading this post, you did after.

9/1/2021: Disney debuts Star+ in Latin America, FierceVideo

Writing this led me to dust off my VPN service for the first time in months to see what pricing this new Disney streaming service would show to a viewer in its target Latin American markets–the press releases I saw didn’t list any.

9/1/2021: Seinfeld coming to Netflix Oct. 1—and in 4K, FierceVideo

I only referenced one Seinfeld catch phrase in this piece, which I thought showed remarkable restraint.

Screengrab of column as seen in USAT's iPad app9/1/2021: Why you shouldn’t rely on texts when using two-factor authentication to sign into accounts, USA Today

I could have written this column at any time in the previous two years, but T-Mobile’s latest data breach made it newly relevant.

9/2/2021: HBO Max app comes to Vizio connected TVs, FierceVideo

This post reminded me how much of HBO Max’s early struggles with getting its apps on streaming platforms.

9/2/2021: After hostile court ruling, Locast logs off, FierceVideo

As I tweeted after this story ran, the broadcasters who succeeded in suing Locast offline might not want to gloat too much. Viewers aren’t getting any less weary of endless pay-TV rate hikes, and telling people without good over-the-air reception to stick with cable will only get less persuasive every year.

9/2/2021: Apple to let video apps point users away from its payment system, FierceVideo

Apple deigning to allow “reader” apps to include one link to their own site shouldn’t be a big deal, but it is in the context of that company’s history of App Store control-freakery.

9/3/2021: Media Rating Council suspends Nielsen accreditations, FierceVideo

My last post for Fierce this week covered an industry group snubbing Nielsen’s audience-tracking work.

9/3/2021: Which wireless carrier has the best coverage where you’re going? Here’s how to find out, USA Today

A friend’s query about ways to see if T-Mobile or Verizon would offer better service than AT&T at his home was followed by my realizing that USAT had yet to cover the FCC’s release of a new and surprisingly helpful map of predicted LTE coverage from the major carriers.

9/3/2021: WhatsApp fined under GDPR, Al Jazeera

The Arabic-language channel had me on to discuss WhatsApp getting hit with a €225 million fine for violations of the EU’s General Data Protection Regulation. The European Data Protection Board’s ruling in this case calls those failures of transparency, but I see the underlying problem as WhatsApp insisting on access to your phone’s contacts list to place a call or send a message to anybody who hasn’t already contacted you in the app.

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Weekly output: Verizon earnings, Netflix casting, Verizon Fios TV apps, Redbox + Wurl, AT&T earnings, Twitter tests downvotes, Locast comes to Pittsburgh

I spent three days filling in at my trade-pub client FierceVideo covering industry developments–which allowed me to spotlight yet another example of customer abuse by a telecom conglomerate.

7/21/2021: Verizon Q2 earnings show video continuing to shrivel, FierceVideo

As I wrote in a Forbes post months ago, the sales pitch awaiting at Verizon’s site suggests this company is already acting like a post-pay-TV provider.

7/21/2021: Netflix launches in-house casting department, FierceVideo

Before writing this post, I would have guessed that Netflix had set up its own casting operation long ago, but I’m not exactly a student of Hollywood’s workings.

Screenshot of the story as seen on an iPad mini's copy of Safari

7/22/2021: Verizon adds Apple TV, Fire TV apps for Fios TV, FierceVideo

I had this story mostly written when I thought I should step through the ordering process on Verizon’s site to see if it would suggest its new Apple TV and Fire TV apps as alternatives to renting its Fios TV boxes–and then I was surprised and annoyed to see the company list a $20 monthly fee for the privilege of using these apps. Verizon’s inability to read the room here–even after it’s seen more than 20% of its TV subscriber base boil away in the last four years–is something to behold.

7/22/2021: Redbox turns to Wurl to boost its free-with-ads streaming TV, FierceVideo

My editor asked me to write up this bit of embargoed news she’d gotten; no problem.

7/22/2021: AT&T continues to shed video subs but touts HBO Max success, FierceVideo

AT&T’s earnings call confused me more than a little when the company spent so much time talking up the HBO Max video business that it will soon spin off into an independent company.

7/22/2021: Twitter tests downvotes, Al Jazeera

The Arabic-language news network had me on to discuss Twitter’s new experiment in letting some iOS users downvote replies–with that negative feedback only shown to the authors of those replies, not to the general Twitter public.

7/23/2021: Locast lights up Pittsburgh, FierceVideo

My last post for Fierce this week covered the expansion of this non-profit organization’s free streaming of local broadcast stations to the Pittsburgh market, which I used as an opportunity to educate readers about that region’s unusual second-person plural pronoun “yinz.”

Weekly output: T-Mobile and Verizon wireless home broadband, sports on streaming TV, MLB streaming (x2), Netflix earnings, WiFi hotspots, the future of live events, Fios TV, WWE, Facebook’s new audio features, Mark Vena podcast

The list you see below reflects a lot of work done in earlier weeks–three virtual panels recorded in advance, plus a Wirecutter update that I started researching last year.

4/19/2021: Time to cut internet cords: T-Mobile, Verizon up their bids to be your next home broadband, USA Today

I wrote about the fixed-wireless home-broadband services now available from these two carriers–one of which looks better positioned to let more Americans dump their local cable or telco monopoly.

4/19/2021: A key lesson of sports on OTT: first, do no lag, FierceVideo

An editor at this trade pub asked if I could fill in with coverage of an online event they were hosting. That work started with a write-up of a panel about lessons learned in distributing live sports events on over-the-top (aka “OTT,” meaning delivered on a third party’s broadband) video services.

Screenshot of the panel as seen on an iPad, with me at the left and Marinak at the right4/20/2021: Keynote Interview: Producing OTT Sports Content, StreamTV Sports Summit

I didn’t just write about Fierce’s conference, I also participated in it by interviewing Chris Marinak, Major League Baseball’s chief operations and strategy officer. You can watch our banter after registering with your e-mail or Facebook, LinkedIn, or Twitter accounts; meanwhile, take a close look at the screenshot at the right and you may be able to recognize the Nationals bobblehead I’d placed on my desk for this recording.

4/20/2021: MLB to RSNs: It’s time to think direct-to-consumer, FierceVideo

Fierce then invited me to write up my own appearance at its show, so I led with Marinak’s answer to my question about his statements in a March season-preview event that MLB wants regional sports networks to sell game coverage direct to subscribers instead of making them sign up for a big pay-TV bundle. (I’d covered those earlier comments in an Opening Day post at Forbes.) Marinak reiterated that stance, and my recap got picked up at a few places; among them, Awful Announcing‘s Andrew Bucholtz and The Streamable‘s Jason Gurwin provided useful context.

4/21/2021: Netflix subscriber growth downshifts in Q1, FierceVideo

I wrote one more post for Fierce, in this case because the usual reporter was taking a just-in-case day off after getting his second dose of a coronavirus vaccine. Netflix earnings are less annoying to cover than those of other tech companies, because NFLX posts an “earnings interview” video instead of making people listen to an audio-only recording on which all the executives usually sound alike.

4/21/2021: The Best Wi-Fi Hotspot, Wirecutter

This overdue update to the guide I’d last revised in those innocent days of early 2020 brings a new 5G-specific pick, T-Mobile’s M2000 hotspot. AT&T and Verizon’s 5G hotspots, lacking the midband 5G T-Mo offers, were nowhere close–and yet Verizon’s LTE remains so good that the top pick went to the same Vz 4G hotspot as last year.

4/21/2021: Preparing for the return to live, Collision

I started this interview of Nathan Hubbard (formerly of Musictoday, Ticketmaster, Twitter and Rival) by mentioning the last game and concert I’d attended in the Before Times. That last musical event was a John Hiatt set at the Birchmere, which led Hubbard to recount how he’d once played that Alexandria venue himself.

4/21/2021: Verizon’s Slumping Video-Subscriber Numbers: Here’s What A Post-TV Provider Looks Like, Forbes

Seeing Verizon lose another stadium’s worth of pay-TV subscribers led me to take a closer look at both its Fios TV service and its sales pitch for it online, which at this point represents the softest of sells.

4/22/2021: WWE: Breaking down the data, Collision

I talked to WWE CTO Rajan Mehta about the network’s applications of technology… after offering the disclaimer that not only am I not anybody’s idea of a WWE viewer, as a D.C.-based journalist I must self-identify as a C-SPAN man.

4/22/2021: Facebook Exec Sounds Off On Its New Audio Features, Forbes

Fidji Simo, who heads Facebook’s app efforts, spoke at a couple of Collision panels about the social network’s upcoming audio features–while other Collision speakers made some good points about Facebook’s history of not thinking through the implications of new products and features.

4/24/2021: SmartTechCheck Podcast (4-23-21), Mark Vena

I returned to my tech-analyst friend’s podcast to discuss Apple’s announcements from its “Spring Loaded” event and talk about my findings from testing 5G hotspots around the D.C. area.

 

Weekly output: streaming-video aggregation, video customer acquisition, Jeremy Toeman, MLB video, “do not sell my personal information,” Strap Technologies

Most of my work this week involved an event that was supposed to have me in Denver back in June–before FierceVideo’s Stream TV Show got pushed back to October and then moved online. After all that, management wound up not requiring me to moderate a panel as I did at this event last year–instead, they asked if I could write up some of the panels.

Patreon readers got an extra post from me Thursday unpacking my efforts to get AT&T to tell me where I might be able to test its millimeter-wave 5G signal.

11/9/2020: Industry execs share diverging opinions about aggregation, FierceVideo

The first panel I covered featured executives from Google, LG, Netflix and Vizio discussing how the pandemic had boosted their businesses (aside from killing many of their customers, something these guys did not acknowledge but should have) and how they were working to keep these confined-to-home viewers entertained.

11/10/2020: StreamTV panel discusses OTT customer acquisition, FierceVideo

This panel had Amdocs Media, Brightcove, Crunchyroll and Roku execs talking about their tactics to win and keep customers. One big takeaway: Disney+ and Netflix don’t have to play by the same rules as everybody else.

11/11/2020: WarnerMedia predicts second screens and synthetic smarts, FierceVideo

WarnerMedia innovation v.p. Jeremy Toeman–a guy I enjoyed meeting in San Francisco in 2012 when he was with a startup called Dijit–talked about how game-streaming services and artificial intelligence could change the state of TV.

11/11/2020: How big data can amp up fans’ experience of the big leagues, FierceVideo

The last Stream TV Show panel I wrote up covered Major League Baseball’s increasingly advanced fusion of statistics and video.

11/13/2020: Here’s A Hint About How Few People Click Those “Do Not Sell My Personal Information” Links, Forbes

A survey released at the end of a half-day online conference hosted Thursday by the Interactive Advertising Bureau suggested embarrassingly scant adoption of a key privacy measure mandated by the California Consumer Privacy Act.

11/14/2020: This startup wants to replace the white cane for blind people, Fast Company

After seeing the pitch of a startup called Strap Technologies for a sensor-equipped pod designed to let blind people navigate the world without a cane, I took a little more time to get the input of some independent experts on this Austin company’s ambitions.

Weekly output: Streaming video vs. ISPs, streaming-TV advice, Twitter takedowns

In an alternate universe, this week would have seen two opening days: the Nationals home game and the year’s first mowing of the lawn. Opening Day has yet to happen, but at least our yard looks a lot nicer, especially after some obsessive weeding this weekend.

Patreon members got an extra this week: my calculations about finally replacing my aging iMac with a now-slightly-less-expensive Mac mini.

3/30/2020: Relax: Netflix binging won’t kill broadband during the COVID-19 crisis, Fast Company

Beyond talking to the usual bandwidth experts about the odds of our connectivity crumpling under all the new work-from-home traffic, I also quizzed people at three small Internet providers that don’t have the resources of a Comcast to deal with a flood of traffic.

4/1/2020: Streaming Services: A U.S. News Guide, U.S. News & World Report

U.S. News contributor Rudi Greenberg interviewed me for this cheat sheet about TV cord cutting.

4/2/2020: Twitter takedowns, Al Jazeera

I appeared via Skype on the Arabic-language news channel to talk about Twitter’s latest takedowns of networks of state-run sockpuppet accounts. I hope my key point came across in overdubbed Arabic: Twitter’s problem is what while it’s learned to catch these influence operations, it can’t catch them as fast as its trending-topics algorithm can boost some of their output.

Weekly output: Netflix hacking

Tomorrow evening I head to Berlin to cover the IFA electronics trade show (as in prior years, the organizers are covering most of the travel expenses of a group of U.S. journalists and analysts, myself among them). I’m back next Sunday, after which I have all of three nights at home before I fly to New Orleans for the Online News Association’s conference. And that’s not all of September’s travel. Yay, conference season?

If you’ve signed up at my Patreon page, you would have been able to read notes from my first look at Sprint’s 5G service–both in D.C. and at my home. I like the idea of sharing my first observations of a gadget, app or event there, so I will probably do that more often. If you like the idea of reading them before they condense into article form, $2 a month gets you in.

8/31/2019: Rewinding a Netflix account hack: Why would somebody bother?, USA Today

This post started with a tweet from Creative Strategies analyst Carolina Milanesi about getting locked out of her Netflix account. I thought she had experienced an interesting problem–both in the sense of the reward for a Netflix account takeover being so limited, and in the sense of my wondering if Netflix’s systems had offered enough resistance to this takeover–and started making inquiries. One of those was to Netflix itself; at first, the company’s PR director wanted to answer on a not-for-attribution basis, but I said I’d really rather have an actual named human quoted. She said that would be okay, and I’m glad I pressed that point.

Weekly output: telecom bargaining (x2), net neutrality, gadget gift guidance, 4K viewing options

The list below would suggest that I spent more time talking about my job this week than actually doing it, but I filed two other stories that you should see Monday.

12/4/2017: Bargaining for lower telecom bills, KTRH

This Houston radio station wanted to interview me about last Sunday’s USA Today advice to bargain for a better rate on your TV and Internet bill. Fortunately, I had spare time during a long connection through Newark and an unusually uncrowded United Club in which to take anchor Scott Crowder’s call. I should probably list this with an asterisk, as I don’t know when or even if KTRH ran the interview; if you happened to tune in Monday and hear my spot, please let me know.

12/5/2017: Total Eclipse of the Net: The End of Net Neutrality?, New America

“I am serving a life sentence of covering net neutrality” was how I began this 90-minute panel hosted by New America’s Open Technology Institute. My conversation partners were Incompas general counsel Angie Kronenberg, economist Hal SingerNational Hispanic Media Coalition policy adviser (and former FCC commissioner) Gloria Tristani, and Free Press policy director Matt Wood.

12/5/2017: This Morning with Gordon Deal December 05, 2017, This Morning with Gordon Deal

A few minutes after my interview with KTRH, I did a second interview about last Sunday’s USAT column. My spot comes up a little after 13 minutes into this episode.

12/6/2017: Holiday gift guide: Shopping for a person who’s hard to shop for? These D.C. locals have you covered., Express

Bryanna Cappadona, entertainment editor at the Washington Post’s free tabloid, quizzed me for this gift guide. I will admit that my suggested purchase is rather nerdy, but it could also spare the recipient major heartache with their Gmail or Facebook account.

12/10/2017: 4K TV: How much Internet bandwidth do you need?, USA Today

This column also notes your primary offline option for watching 4K content–the small minority of Blu-ray discs that offer Ultra High Definition resolution–and the continued absence of 4K in cable-TV lineups and over-the-air broadcasts.

2008 called, and it wants its PR pitches back

The other week, I engaged in a futile exercise to avoid having to pay for extra storage in my Google Apps account by getting a few years’ worth of old pitches out of my PR folder. It would have been a quick process if I’d just dragged those thousands of e-mails off the server and into a local folder, but I had to glance over them first to see if I’d filed any important interviews there by mistake… and so went many hours stumbling down memory lane.

2008 calendar closeupBeyond my surprise at how many PR pros can still stand to deal with me (thanks for the continued tolerance, Jesus, Brooke, and Steve), I was also amused to see the PR pitches I’d blown off or misunderstood in just one year, 2008.

For instance, what if I’d known then that I actually would make this app my external brain?

Writing with a company called Evernote— not sure if you are familiar with them, but they have a fascinating story around how consumers can capture their memories in a completely unique and innovative way. The company has already been seeing a lot of buzz around their Web beta and we’re excited to finally be opening the product to the general public. Evernote’s CEO, Phil Libin, will be in DC June 4-6 and I wanted to see if you’d be interested in taking a meeting with him to get an introduction to Evernote and how it can become a user’s external brain?

I ignored the following because, I sniffed at the time, I don’t cover accessories. Look, anybody can ignore a story that becomes a $3 billion acquisition!

Monster, the leader in audio/video accessories, along with legendary artist and producer Dr. Dre and Interscope Geffen A&M Chairman Jimmy Iovine have teamed up to develop a brand new level of headphones, Beats ™ by Dr. Dre ™. The headphones were created to reproduce the full spectrum of sound that musical artists and producers hear in professional recording studios.

I actually did review the gadget offered in the following pitch. But I passed on the CEO interview, and my writeup spent too much time whining about the slow speeds of broadband and the limited availability of streaming movies (even if that remains an annoyance).

Good Morning Rob:

We’re happy to introduce The Netflix Player By Roku.

Please let me know if you would like additional information, JPEGS of the product or would like to speak with Anthony Wood, founder and CEO.

And then there were all the pitches I got for Yahoo sites and services, even after setting aside all the announcements and commentary about Microsoft’s unsuccessful attempt to buy Yahoo. Maybe I should have paid more attention to them?

Weekly output: defective touchscreen digitizers, the future of video content, Google Books, Tech Night Owl, Verizon Wireless privacy

I had one of my shortest stays in San Francisco this week–I arrived Sunday night, then flew home Wednesday morning. Three days in, jet lag still had me waking up so early that getting to SFO for a 7:25 a.m. departure was no trouble at all.

10/19/2015: Phone with mind of its own may not be hacked or haunted, USA Today

My Sunday column went up a day late. After all the deadlines I’ve shredded, I can’t complain.

Comptel Plus panel10/20/2015: Looking Ahead: The Future of Content, Comptel Plus

I moderated this panel about online video services in San Francisco at the annual conference of the Washington trade group that just renamed itself from Comptel to Incompas. My fellow panelists: Netflix public-policy director Corie Wright, Verizon Wireless v.p. and associate general counsel William H. Johnson, and Zander Lehmann, writer and creator of the Hulu series “Casual.” Almost all of the questions we got from the audience focused on something neither Hulu nor Netflix offer, and which is only available in limited quantities on VzW’s Go90 service: live sports.

10/20/2015: Google’s Fair Use Victory Is a Win for Us All, Yahoo Tech

It had been years since I last wrote about Google Books and the Authors Guild lawsuit against it, but Friday’s ruling in favor of Google allowed me to return to the topic–and offer some thoughts on the fuzzy definition of “fair use” in copyright law. Fun fact: the books in that photo fill a shelf in the lobby of the Marriott Courtyard Union Square, where I stayed Sunday night.

10/24/2015: October 24, 2015 — Josh Centers and Rob Pegoraro, Tech Night Owl

I talked about Apple’s new iMac and my old one, the state of software quality in Cupertino, and the prospect of an Apple car (I think Apple’s talents would be better placed in imitating Tesla by developing a competitor to the Powerwall home battery).

10/25/2015: Verizon’s AOL deal brings new privacy worries, USA Today

The impending combination of Verizon and AOL’s advertising machinery will bring one improvement in privacy: Verizon Wireless will stop stamping its “UIDH” tracker all of its subscribers’ unencrypted Web traffic. But the company’s privacy notice is sufficiently vague on this point that I missed it in a first draft.

Technology from a toddler’s perspective: “What’s an iPod?”

As I was working in my office earlier today, our almost four-and-a-half-year-old walked over  and picked up a worn old pair of white headphones from my desk drawer. “These are for travel,” she said. “They’re for my iPod,” I corrected.

Old iPodI should have predicted my daughter’s response: “What’s an iPod?”

Of course she wouldn’t know what one was. My iPod nano stopped working before she arrived, and my wife’s did not survive a trip through the washing machine a few months after our daughter’s birth (see also, parent brain).

My iPod was still collecting dust on my desk (don’t ask), so I handed it to my daughter. She picked it up, spun the click wheel a few times and said she’d written me a note. Somewhere, an Apple engineer reading this is laughing, because that was an interface possibility the company considered when it was designing the iPhone.

Seeing my daughter’s expectations of technology play out amounts to a constant source of amusement. While I’ve yet to see her swiping a printed page as if it were an iPad’s screen, she does assume that any computer’s display will respond to touch–resulting in a Microsoft-commercial moment when she tapped my MacBook Air’s screen and nothing happened.

My digital kid also treats streaming video as a given, which led to some upset moments on a plane when we had to explain that no, the Netflix app on mommy’s iPad wouldn’t be able to play Thomas the Tank Engine videos. I imagine that having to wait for a Christmas special to air on broadcast TV can be confusing for her as well: why can’t we just watch now?

And because our daughter has never known our living room to have a stereo system separate from the TV, I should have expected her to insist on playing her CDs through my mom’s DVD player and TV over Thanksgiving. The CD player and the better speakers one room away? No interest.

It all takes me back to the wonderful essay Berkeley economics professor Brad DeLong wrote for TidBITS in 1995 about how his five-year-old had internalized the day’s computing possibilities well enough to pretend to be a help system: “If you want to play with dinosaur toys, click over here.” For all I know, DeLong’s son now writes some of the code that has been programming my daughter’s perspective on technology.

And yet: I must admit that our little one also knows what VHS is like. We had neglected to rid of one old VCR collecting dust under a TV upstairs–because who wants one these days?–and then a friend of my wife’s offered a set of kid-friendly movies on videotape. That’s how in 2014, I have become reacquainted with the joys of rewinding and fast-forwarding.