Weekly output: gadget customer satisfaction, Google Pay fact-checking rewards, right to repair, Mozilla browser-choice report, AI image generators

Through two years of building back my business-travel schedule, one frequent destination from the Before Times had remained off my calendar until this week: New York. My overdue reunion with NYC allowed an equally belated inspection of Penn Station’s Moynihan Train Hall (one thing I didn’t expect was how great it would be to see the sky through that glass ceiling as I ascended the escalator from the tracks) and not enough time to wander around that other city on the Northeast Corridor.

9/20/2022: Amazon Sees Uptick in Consumer Satisfaction With Its Fire Tablets, Kindles, PCMag

I got an advance look at the latest survey by the American Customer Satisfaction Index, which suggested that Amazon’s e-readers and tablets have been winning some fans in the last year.

9/21/2022: Some Google Pay Users Offered Tiny Bribes to Check Transaction Data, PCMag

I decided to try to sell this story after Google prompted me in Copenhagen to verify that its app had correctly recorded a transaction at a ticket-vending machine in that city’s central train station–which should be among the easier paperless transactions to confirm.

Photo shows the slide identifying me and my fellow panelists: Lisa Kemp of Sims Lifecycle Solutions, Ildar Manoprov of WCell, and Dylan Jackie of Back Market.9/21/2022: Right to Repair Panel, BackForum

The gadget-resale platform Back Market had me moderate a panel at its one-day conference in Brooklyn, in return for which they covered my Amtrak fare from and back to D.C. This was originally going to be a one-day trip, but after Qualcomm invited me to an auto-tech event it was hosting the next day (with lodging covered), I opted to stick around NYC through Friday morning.

9/22/2022: Mozilla says users are being denied browser choice. It’s not that simple, PCMag

My first prominent endorsement of Mozilla Firefox happened 18 years ago, and yet I still found this report that browser’s developers to be surprisingly unpersuasive. 

9/25/2022: Why This Online Archivist Isn’t Feeling Much Angst About AI-Generated Art, PCMag

After arriving at Union Station late Friday morning, I bikeshared over to the Wharf for the conference hosted by The Atlantic that was a fixture in my Before Times calendar. The talk by the Internet Archive’s Jason Scott immediately struck me as material for a post, and then I had a moderately mind-expanding talk with him an hour and change later.

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Weekly output: Mark Vena podcast, Firefox’s redesign

My work calendar for this coming week has a strange event: meeting another person, in-person, to get lunch. It also has me spending all of Tuesday (Virginians, y’all do know we have a primary election then, right?) working once again as an election officer.

6/1/2021: SmartTechCheck Podcast (6-1-21), Mark Vena

My major contribution to this week’s edition of the podcast hosted by Vena, an analyst with Moor Insights & Strategy, was unpacking Google’s move to start charging for Google Photos storage after you hit the 15 GB cap on your account’s storage. I am okay with the idea of charging for storage, but I do think Google could provide more useful tools for people looking to keep their picture archives under that limit. We (meaning my analyst friend as well as fellow tech scribes John Quain and Stewart Wolpin) also talked about the ongoing ransomware epidemic, Roku’s fight with Google, and the Apple WWDC event that kicks off Monday; in addition to the audio of our banter at the above link, you can watch a video version on YouTube.

Firefox story as seen in Firefox, with the browser's privacy report card for Fast Company's site displayed6/4/2021: Firefox still wants to be the ‘Anti-Chrome.’ Can it beat Edge, too?, Fast Company

The release of a fairly major update to Mozilla Firefox’s desktop interface gave me an opportunity to look at how this browser compares to the competition–by which I really mean Microsoft Edge, the other major privacy-optimized browser that you can run in Windows, macOS, Android and iOS. I still find Firefox a better product on privacy grounds; for example, Firefox displays a more comprehensive privacy report card for sites, as seen in the screengrab here, and uses end-to-end encryption to synchronize your search and browsing history between computers while Edge does not. But Microsoft is putting serious effort into the browser that already represents a bigger competitive threat to Google’s Chrome. And it can bring exponentially more resources that Mozilla to closing any feature gaps.

Here’s how much Facebook was tracking me around the rest of the Web

Facebook finally fulfilled one of Mark Zuckerberg’s campaign promises this week–a promise dating back to May of 2018.

That’s when Facebook’s CEO said the company would roll out a “Clear History” feature that would let its users erase Facebook records of their activity at other sites and apps as gathered by the social network’s Like and Share buttons and other plug-ins.

(If it took you a long time to realize the extent of that tracking, I can’t blame you. Instead, I can blame me: The post I did for the Washington Post when my old shop integrated a batch of Facebook components to its site didn’t spell out this risk.)

Twenty months after Zuck’s announcement, this feature, renamed “Off Facebook Activity”, finally arrived for U.S. users on Tuesday. I promptly set aside that day’s tasks to check it out firsthand.

The good news, such as it was: Only 74 apps and sites had been providing Facebook info about my activity there. And most of them (disclosure: including such current and past clients as USA Today, Fast Company, The Points Guy and the Columbia Journalism Review) had only coughed up isolated data points.

The bad news: The Yelp, Eventbrite, AnyDo, and Duolingo apps had all coughed up more than 20 records of my interactions there, as had the sites of Home Depot and Safeway owner Albertson’s.

To judge from the responses I got from readers of my Facebook when I asked them how many sites and apps showed up in their own Off-Facebook Activity listings, I’m practically living a cloistered life. Most comments cited three-digit numbers, two close to four digits: 232, 356, 395, 862, and 974. One thing most of these users seemed to have in common: using Google’s Chrome as a default browser instead of Apple’s Safari or Mozilla Firefox, both of which automatically block tracking by social networks on other pages. The former is the default on my desktop, while the latter has that place on my laptop.

I’ve now cleared my history and turned off future Off-Facebook Activity–at the possible cost of no longer having WordPress.com publish new posts automatically to my Facebook page. I can probably live with that.