Weekly output: Pixel 5a repair, Spectrum One, defining AI, innovating through a crisis, Alexa ambitions, Comcast uploads, brain-computer interfaces, digital personalization, Microsoft supports Ukraine, Seaborg nuclear power, Facebook Oversight Board, Signal

My last international trip of the year wrapped up Saturday afternoon with my last landing at Dulles Airport without a Metro station there in revenue service. And I have somehow already posted my Flickr album from this week’s Web Summit trip.

10/31/2022: DIY Demo: Just How Easy Is It to Fix Your Phone’s Shattered Screen Yourself?, PCMag

My recap of successfully replacing my Pixel 5a’s shattered screen using an iFixit repair kit was, as far as I can tell, the first story I’ve written to include the word “spudger.” It was also the first story in quite some time, maybe ever, where I lost a little blood in the research phase.

10/31/2022: Spectrum Adds New Bundle of Broadband and Wireless (Not Broadband and Cable), PCMag

We had to update this post to note a $5 rate hike to Spectrum’s non-promotional rates for residential broadband that went into effect Nov. 1–something that Spectrum’s PR person didn’t think to mention when answering my fact-checking questions about that service’s new promotion for bundled broadband and wireless.

My Web Summit schedule, as seen in the browser on my phone as I held it up in the Forum. 11/2/2022: Time to define AI, Web Summit

I got asked to cover this panel two and a half hours in advance after the original moderator had some unspecified flight trouble. It all worked out, thanks in large part to Dataiku CEO Florian Douetteau’s stage presence. #professionalism

11/2/2022: Recession busters: How to innovate through a crisis, Web Summit

This panel had a wide-ranging cast of characters: Andy Baynes, who worked at Apple and Nest before co-founding the consultancy GT; Kit Krugman, board chair of WIN: Women in Innovation and managing director for organization and culture design at co:collective; and Jasjit Singh, executive director of the Commerce Department’s SelectUSA office.

11/2/2022: More Than a Voice: Amazon Wants Alexa to Be an ‘Advisor and Companion’, PCMag

Amazon’s Rohit Prasad, senior vice president and head scientist for Alexa, led off the Web Summit main-stage schedule Wednesday morning.

11/2/2022: Comcast is upping upload speeds. But for now, you’ll need a premium bundle., USA Today

After years of hiding its slow upload speeds on a network-management disclosures page, Comcast has a better story to tell there–which it’s stepping on by making those faster uploads a privilege of a premium-service bundle.

11/3/2022: Hardware that can read your mind, Web Summit

I usually don’t bring props to my panels, but after getting invited to do this onstage interview with Neuroelectrics co-founder and CEO Ana Maiques, I almost immediately thought that a talk about brain-computer interfaces needed a tinfoil hat. Maiques liked the idea when we met backstage and I showed the aluminum foil I’d brought from the U.S., and a great conversation ensued.

11/3/2022: Making products that speak, Web Summit

This panel about digital personalization (featuring CI&T president Bruno Guicardi, BBC chief product officer Storm Fagan, and Chubb chief digital and chief risk officer Sean Ringsted) featured a stage that was noisier and warmer than average, and ending the panel at the 0:00 mark felt like a minor victory.

11/3/2022: Microsoft Pledges Digital Support for Ukraine Through 2023, PCMag

After multiple years of seeing Microsoft president Brad Smith warn in Web Summit talks of the risks of cyberattacks on civilian infrastructure, that executive returned to this conference to say the company would extend its digital support for Ukraine through all of 2023.

11/4/2022: This Danish startup wants to make nuclear cheap again—by putting plants on barges, Fast Company

This story started with my startup-pitch panel at TechBBQ in Copehagen more than six weeks earlier, when I found Seaborg’s presentation interesting enough to want to learn more. Then the ensuing weeks of travel got in the way of my moving forward with the piece while I needed more time than I expected to chase down an analyst type to provide some perspective.

11/4/2022: Facebook Oversight Board to Elon Musk: Do No Harm, Don’t Piss Off the Advertisers, PCMag

This panel happened the same day that new Twitter owner Elon Musk ordered mass layoffs at the company, and whoever at Web Summit picked this day for this panel may have been well-advised to buy a lottery ticket.

11/4/2022: New Signal Boss: We’re No WhatsApp, PCMag

After the speakers’ lounge and press center closed, I finished writing this post on a park bench outside the venue, where the event WiFi somehow kept working and let me file this before dinner.

Weekly output: One America News, how to exceed Comcast’s 1.2 TB data cap, tech and humanity, Big Tech, remote teamwork in a pandemic

We’ve finally reached the last month of this ordeal of a year.

11/30/2020: The Most Trump-Tastic Network Might Lose Its Biggest Carrier Next Year, Forbes

I’ve had this story on my to-do list since seeing a Bloomberg report this summer about the precarious prospects for One America News after its current carriage deal with DirecTV expires, reportedly in early 2021. It was gratifying to write this at last–and see it get a bigger audience than my other Forbes posts so far.

12/2/2020: Comcast’s 1.2 TB data cap seems like a ton of data—until you factor in remote work, Fast Company

After seeing some readers tweet their skepticism about anybody possibly topping 1.2 terabytes a month, I talked to three Comcast users who had done just that–and who, despite their technology backgrounds, could not identify an app or service that had pushed them over and which they could have foregone without excess pain. (One even sent screengrabs of data-usage stats from his Ubiquiti router, which Patreon readers got to see today.) The story seems to have resonated with readers, including a sarcastic retweet from Sen. Chris Murphy (D-Conn.) taking a whack at Comcast’s phone support.

12/2/2020: Technology: The key to making us more human, Web Summit

My first of two panels for this year’s online-only Web Summit had me talking to Ikea chief digital officer Barbara Martin Coppola and AI Now Institute co-founder Meredith Whittaker about various tech-ethics issues, from ways to shrink a global organization’s carbon footprint to tech-policy advice for the incoming Biden administration.

12/2/2020: Who’s afraid of Big Tech?, RI Digital: USA 2020

My second virtual panel of the week consisted of a discussion at Responsible Investor’s conference about tech policy in such areas as privacy and global warming. My fellow speakers: ClearBridge Investments analyst Hillary Frisch, Migrant Nation director Simon Zadek, and Responsible Investor co-founder Hugh Wheelan. My major line of argument: The most effective way to rein in the power of large technology companies would be to pass effective digital-privacy laws, but since that seems to be a task beyond the reach of Congress, we keep getting sidetracked into less-useful discussions about how we might make life less pleasant for one or two of the tech giants.

12/4/2020: Evolution from the inside out, Web Summit

My second Web Summit panel had me quizzing Weight Watchers CEO Mindy Grossman and Julien Codorniou, Facebook’s vice president for its Workplace collaboration platform, about how WW had to accelerate existing moves towards distributed work once the pandemic hit.