Apple’s “Magic” keyboard may be inhabited by some unkind sorcery

My desk has been more cluttered than usual the past couple of weeks, and I couldn’t blame that only on my inability to toss receipts and scan business cards. Instead, I have too often had a proprietary cable snaking its way from my computer to my keyboard–as in, my allegedly wireless keyboard.

An Apple Magic Keyboard showing a Lightning cable left just apart from its Lightning port.

I’m not unfamiliar with getting lied to by promises of Bluetooth wireless just working, but having this $179 Magic Keyboard with Touch ID and Numeric Keypad drop a connection to this Mac mini is more annoying than the average Bluetooth fail. It’s not just the lack of a proper error message from macOS when this happens; it’s that my only reliable fix for this is to fish out the proprietary USB-C-to-Lightning cable that came with the keyboard and use that to plug the peripheral into the computer.

(That’s also what I do every time the keyboard battery runs down.)

My cranky Mastodon post Thursday about the latest outbreak of this problem–a bizarre breakdown in which the keyboard transmitted no keystrokes to the Mac even as macOS reported that the keyboard remained connected–led to some commiseration with longtime Mac writer Dan Moren. He replied that “I got so tired of this I just now leave the Magic Keyboard wired to the mini.”

I’ve done that for a stretch a few times, but that sticks me with another problem: This cable stretches about 40 inches, which means I have to plug it into the back of the mini and then drape it across the top of the desk to reach the keyboard shelf.

Apple does, of course, sell a version of this cable twice as long that would let me run the cable around the back of the desk and underneath it to that shelf. But Apple charges $29 for this luxury, 2-meter cable, which reminds me that this not-so-magic keyboard should have a USB-C port instead of an Apple-exclusive port that no longer has a functional reason to exist.

And yet using any third-party keyboard is a total nonstarter, because then I’d lose Touch ID fingerprint authentication and would have to type one password or another every time I unlock the computer or 1Password. That would be worse, not that this realization makes me feel like less of a chump for dealing with Apple’s dysfunctionality.

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A mediocre experience with Apple’s Migration Assistant

This post is coming to you from a Mac manufactured in this decade, but it took far more fiddling with software and cables and more swearing at them than I ever expected to make that possible.

The fault here was Apple’s Migration Assistant, a tool to move your apps, files and settings from one Mac to another that I’d found so faultless in the past that in 2010 I touted it to Washington Post readers as “fantastically helpful.” I expected the same seamless experience this time, but after connecting my old iMac to my new M1 Mac mini via Ethernet (weirdly enough, Apple’s instructions only mentioned WiFi), launching Migration Assistant on each computer, having it add up all of the hundreds of gigabytes of data to be moved, and beginning that process… that progress stopped after about three hours without explanation.

After further fruitless trial and error, I settled on plan B in Migration Assistant: Transferring my data from a Time Machine backup. After a strange wait for it to see the backup volume, Migration Assistant informed me that it was “Starting up…”

Two hours later, it was still “Starting up…”

Nine hours later: still “Starting up…”

(Memo to Apple: This is one fantastically uncommunicative app here. Can’t you hire some underemployed English majors to write more informative status messages for it?)

Then I remembered that Migration Assistant can also restore from a disk image. And that I could create a new clone of the old iMac’s SSD using the same tool I’d downloaded three years ago when I transplanted the SSD into that aging computer.

I launched Shirt Pocket’s SuperDuper for the first time since 2018, had it create a new disk image in a partition on my backup drive, and then plugged that drive into the new Mac mini. I set Migration Assistant to transfer from that, it once again added up all of the files to be moved. And this time, it not only started the job but finished it, rewarding me with a “Migration Complete” message the next morning.

Weekly output: Facebook clones Clubhouse, sustainable news business models, Washington Apple Pi

This week had me spending an above-average time staring into my webcam while trying not to glance away at my notes too often.

6/21/2021: Facebook adds live audio rooms, Al Jazeera

The Arabic-language news network had me to discuss the “live audio rooms” Facebook launched Monday, part of a suite of upcoming audio features I wrote about at Forbes in April. The hosts wanted to know how Facebook’s clone of the Clubhouse app’s core feature might go over; I noted that Facebook starts out with the advantage of not requiring every user to create a new social graph but then holds itself back by initially only opening this feature to selected users.

Screenshot of the panel video as seen in an iPad's copy of Safari6/24/2021: The Future of Innovation in News Production: Models for Sustainability, Competition Policy International

Two months and change after the last time I moderated a panel about the state of the news business for CPI, this group (and event co-organizer Computer & Communications Industry Association) had me back to hold forth on what could put news on a sounder footing. My co-panelists this time were Poynter Institute media business analyst Rick Edmonds, Accenture managing director Andrew Charlton, Elizabeth Hansen Shapiro (who’s both a research fellow at Columbia University’s Tow Center for Digital Journalism and CEO of the National Trust for Local News), and LION Publishers executive director Chris Krewson. As you can watch in the video CPI has temporarily posted, our discussion was a lot less pessimistic than you might expect for this subject.

6/26/2021: Rob Pegoraro Zooms into the Pi 2021, Washington Apple Pi

I was hoping my return to the local Apple user group would not be virtual like last June’s appearance, but the Pi is sticking to Zoom for now–so I’ll have to wait for a future opportunity to appear in person and give away some of the tech-event swag that’s been collecting dust in my office closet for the past year and change. Most of my talk covered my own experience getting through the pandemic, but I also discussed Apple’s transition to using its own Apple Silicon processors and its recent privacy moves–and, because why not, space launches.

My next Mac desktop needs one more thing…

It’s early days, as they say in tech, but Apple’s switch from Intel processors to chips built to its own designs on the ARM architecture seems to be working far better than I expected in June.

Reviews of the opening round of “Apple silicon” Macs have consistently applauded how amazingly fast they are–even when running Intel-coded software on Apple’s Rosetta 2 emulation layer. Witness, for example, Samuel Axon’s glowing writeup of the reborn Mac mini at Ars Technica.

Have I mentioned that I’m typing this post on a 2009-vintage iMac?

Having Apple finally update the desktop Mac that would best fit my circumstances–I don’t want to buy another all-in-one iMac, because a separate monitor would be far more useful over the long run–gets my interest. Knowing that this updated Mac mini would run dramatically faster than the previous model intrigues me even more.

But am I ready to pay $1,099 for a Mac mini ($699 plus $400 to upgrade from an inadequate 256 gigabytes of storage to 1 terabyte)? Not yet. Not because of any hangups over buying the 1.0 version of anything, and not because Apple still charges too much for a realistic amount of storage. Instead, I want this thing to include one more thing: a Touch ID button.

The fingerprint-recognition feature that Apple added to its laptops years ago would not only spare me from typing the system password every time I woke the computer from sleep, it would also relieve me from typing the much longer password that secures my 1Password password-manager software. I’ve gotten used to that combination of security and convenience on my HP laptop, where the Windows Hello fingerprint sensor reliably unlocks 1Password. The idea of buying a new Mac without that feature is maddening.

(I know I could get an Apple Watch and use that to unlock the computer. But then I’d also need an iPhone, and switching smartphones and incurring at least $800 in hardware costs to address Apple’s lack of imagination strikes me as idiotic.)

I would like to think that Apple will remedy this oversight with the next update to the Mac mini. But I also thought adding Touch ID would be an obvious addition to desktop Macs two years ago. Unfortunately, large tech companies have a way of ignoring what can seem unimpeachable feature requests–see, for instance, how Microsoft still won’t add full-disk encryption to Windows 10 Home or simply add time-zone support to Win 10’s Calendar app.

So I might be waiting a while. I do know I’ll be waiting until at least January even if Apple ships a Touch ID-enhanced Mac mini tomorrow–so I don’t get dinged for my county’s business tangible property tax on the purchase until 2022.

Happy 10th birthday, iMac

A decade ago today, I set up the computer on which I’m typing this post. That is an absurdly long lifespan for any computer, much less one that’s seen near-daily use over that many years.

But here we–meaning me and the late 2009 iMac that’s now graced the same desk for 10 years–are. Three things made this longevity possible.

One is my working mainly in text and non-moving images. If I had to do any serious video editing, this model’s processor would have forced its retirement long ago. As is, there’s not that much computational labor involved in polishing prose–and while working with high-resolution photos can require a few CPU cycles, I do most of that editing online anyway.

Another is the relative repairability of this model. In the previous decade, Apple still designed desktops that allowed memory upgrades, so I took advantage of that option to double this iMac’s RAM early on. Apple didn’t intend for owners of this model to replace the hard drive, but its design left that possible with fairly simple tools–as in, no need to cut through adhesive holding the screen in place. I didn’t exploit that opportunity until a couple of years later than I should have, but the SSD upgrade I performed last spring now looks like some of the best $200 I’ve spent.

I could have replaced the optical drive that stopped reading CDs and DVDs in the same manner, but instead I bought a cheap Samsung DVD burner and plugged that into a free USB port–so much for the all-in-one concept!

(My second-longest-tenured daily-use computer, the Mac clone I kept from 1996 to 2002, was far more tolerant of tinkering, since Power Computing designed it along the lines of any PC desktop. That box ended its service to me after two processor upgrades, one hard drive replacement, an internal power-supply transplant, a memory upgrade and the addition of two USB ports.)

Last comes Apple’s baffling inability to keep its desktops current over any sustained stretch of time. The company formerly known as “Apple Computer, Inc.” spent several years not updating the iMac or Mac mini at all. By the time it finally refreshed the iMac, buying a new all-in-one desktop would have meant buying a 4K monitor inseparable from a computer would grow obsolete well before the display. But when Apple finally updated the moribund Mac mini last year, it shipped it with a joke of a 128 GB SSD and then listed insultingly high prices for adequate storage.

It’s since slightly moderated the storage rip-off, but the Mac mini has now gone over a year without an update, so I’d feel like a chump paying new-Mac pricing for that old design now. Even though my legacy Mac is now living two editions of macOS in the past–Apple dropped support for this model with macOS Mojave, leaving macOS Catalina completely out of the question. If Apple weren’t still shipping security updates for macOS High Sierra, I’d be in a real pickle.

Okay, I guess there’s a fourth factor behind this iMac’s longevity: I can be really cheap, stubborn or both sometimes.

Updated 12/3/2019 to note my OS-support issues and better crop a photo.

Finally, an obvious upgrade from Apple

No computer I own has aged better than the iPad mini 4 I bought at the end of 2015. But that device’s days as my work tablet are now unquestionably dwindling.

That’s Apple’s fault and to Apple’s credit. The updated iPad mini the company announced last week may look almost identical (I’ll know for sure when I can inspect it in a store), but it includes a much faster processor and a better screen and camera. Reviewers I trust have essentially been saying “yes, buy this.”

The new iPad mini also doesn’t exhibit two of Apple’s least-attractive habits, in that the company resisted the temptations to remove the headphone jack and sell it with inadequate entry-level storage. So instead of paying extra for a 64-gigabyte model as I did before, that’s now the base configuration.

I wish the new tablet retired the proprietary Lightning cable for a USB-C connector that would let me recharge it with my laptop or phone chargers. But if I must choose, I’d rather be inconvenienced by having to fish out a different cable once every other day than have to remember to bring a headphone-jack dongle everywhere I take the tablet.

If only the the Mac part of Apple would learn from the mobile-device part of it and not gouge buyers who want a reasonable amount of storage! I’m typing these words on a 2009-vintage iMac that I have yet to replace because of this problem. The finally-revived Mac mini would be a logical successor to this iMac–I can’t see buying another all-in-one when its 4K screen should far outlast its computer components–but it starts with a 128 GB solid-state drive. And upgrading that joke of an SSD to a 512 GB model costs an insulting $400.

So I continue to trudge along with a desktop that will turn 10 years old this November–although the 512 GB SSD now inside it is only a year old–instead of paying that Apple Tax. With the new iPad mini, meanwhile, the only real question will be which retailer gets my money.

Weekly output: Apple Tax on storage, CrowdStrike CEO, Facebook Pages, Rod Rosenstein on security and encryption

This year is officially in the home stretch, but some of this week’s work almost certainly won’t show up in my bank account until 2019. Remembering your clients’ varying payment schedules is essential to keeping some level of freelance accounting sanity.

11/28/2018: New MacBook Air and Mac mini show the Apple Tax on storage lives on, USA Today

As I’d pledged a few weeks ago, I returned to the subject of Apple’s belated updates to the Mac mini and MacBook Air to take a whack at these computers’ stingy entry-level storage allocations and the steep price to upgrade their solid-state drives. Note the correction on this column: I saw that Apple only offered a 256-gigabyte SSD on the entry-level iMac but stupidly neglected to check the storage options on other configurations.

11/29/2018: CrowdStrike CEO on political infosec lessons learned (Q&A), The Parallax

I talked to CrowdStrike chief executive George Kurtz at Web Summit and transcribed my interview on the flight home. Then this writeup–one not pegged to any breaking news–took a little longer to run.

11/30/2018: Facebook still hasn’t fixed this loophole for fake accounts, Yahoo Finance

This post started with some Thanksgiving tech support that revealed some highly sketchy pages in a relative’s News Feed, and then my inquiries with Facebook led the social network to nuke two pages with a combined 3.4 million Likes. Today, a reader pointed me to several other pages apparently run by the same people behind those two removed pages, so you probably haven’t read my last thoughts on this issue.

11/30/2018: Deputy AG Rosenstein calls on Big Tech to protect users, Yahoo Finance

Deputy U.S. attorney general Rod Rosenstein brought two messages to Georgetown Law’s Cybercrime 2020 symposium–and they contradicted each other to a fair amount.

Weekly output: new Macs, online absentee voting, Tech Night Owl, DuckDuckGo

LISBON–I’m here for my fourth Web Summit, which is also my third in a row to have me moderating panels and away from the U.S. during election day. I like this conference, but I’m missing the experience of casting a ballot in person on the big day. American citizens reading this: You will be doing just that Tuesday if you haven’t already voted early or absentee, right? Because if you don’t, you’re inviting the dumbest person in your precinct to vote in your place.

10/29/2018: Why it’s a big deal that Apple is finally updating its computers, Yahoo Finance

When I wrote this curtain-raiser post for Apple’s news this week, I didn’t factor in Apple charging so much more for memory and storage upgrades. I will try to revisit that topic sometime soon.

11/1/2018: Experts disagree on how to secure absentee votes, The Parallax

This article started as questions I had left over after writing a post about the Voatz blockchain absentee-voting app a few weeks ago.

11/3/2018: November 3, 2018 — Rob Pegoraro and Jeff Gamet, Tech Night Owl

I talked to host Gene Steinberg about some puzzling aspects of Apple’s finally-updated computer lineup, along with its decision to stop revealing unit-sales numbers in future earnings releases.

11/4/2018: What it’s like to use a search engine that’s more private than Google, Yahoo Finance

Not for the first time, a topic I tried out as a post here became a separate story for a paying client. Did that piece get you to set the default search in one of your browsers to the privacy-optimized DuckDuckGo? I’ll take your answer in the comments.

Advanced Mac tinkering: performing a drive transplant on a 9-year-old machine

Friday’s work toolkit got a little weird. It included two suction cups, multiple sizes of Torx screwdriver bits, a pair of tweezers, a can of spray air, a microfiber cloth and a lot of patience.

Were Apple a company that updated its computers on a regular and predictable pattern, I would have replaced this desktop long ago. But first it spent years neglecting its desktops, then my laptop needed replacing first, and now the “new” iMac has gone almost a year without an update.

iMac SSD in placeInstead, two other things got me to upgrade my desktop the cheap but hard way. First my backup hard drive died without warning, then I noticed that an SSD upgrade kit was down to $200 and change at the longtime aftermarket-Mac-hardware vendor Other World Computing. That would be a cheap price for a vastly faster storage system, and anyway I couldn’t resist the challenge here. So I placed my order… and then waited two weeks as the Postal Service somehow lost and then recovered the package that it only had to run from the nearest UPS to our front porch.

In the meantime, I did a complete Time Machine backup on my new external drive, then used Shirt Pocket’s SuperDuper to put a bootable copy of the iMac’s entire drive on a second partition of that external volume. With those redundant backups done and my schedule somewhat clear Friday, it was time to risk breaking my desktop computer with the sort of involved tinkering I last seriously attempted around the turn of the century, when I owned a Mac clone in which almost everything inside was user-accessible.

Step one–as explained in a how-to video that would have been more effective as written instructions illustrated with animated GIFs–was to get the iMac’s LCD out of the way. I used the suction cups to lift the outer glass off the magnets holding it in place (you can imagine my relief at not having to battle with any glue), then removed eight Torx screws holding the LCD assembly, using the tweezers to ensure they wouldn’t get lost inside the iMac. I carefully tilted that out and held it away from the rest of the computer, then detached four ribbon cables from their sockets inside the computer–each time feeling a little like I was about to fail to defuse a bomb.

The next step was to extract the old hard drive. After removing another two screws and plucking out a further three cables, I just had to undo four other screws to get the hard drive out of its mounting bracket… which is when I realized that the second screwdriver included in OWC’s kit wasn’t the right size.

iMac LCD attachmentFortunately, the second neighbor I checked with had an extensive set of Torx screwdriver bits. After finding one properly sized to liberate the drive bracket, I used the spray air to knock nine years’ worth of dust out of the innards of the computer, then completed the drive transfer by securing the SSD to the bracket, connecting it to the original cables and fastening the new drive to the computer. I did the same routine with the LCD assembly, wiped it and the glass panel with the microfiber cloth, then finally clicked that outer glass back onto its magnets.

With the computer once again whole, I plugged it in, attached the backup drive, pressed the power button–and was delighted to see it boot properly off that external drive.

Installing macOS High Sierra from the backup drive to the SSD went remarkably fast; running a complete Time Machine restore of all my data and apps did not. But by the end of Friday, I had an old computer that no longer felt so old. And the pleasant sense that I haven’t completely lost my DIY-tech skills.

Updated 10/29/2018 to fix a couple of grammatical glitches.

Weekly output: Windows 10 Creators Update, Apple’s decaying desktop line, IoT security, Google Pixel procurement

This week featured new-product events from Apple and Microsoft–and Redmond impressed me more than Cupertino, which I guess represents yet another way that 2016 has been a bizarre year. Also bizarre: It’s now been more than five weeks since I last flew anywhere for work, but that streak ends Saturday when I start my trip to Lisbon for Web Summit.

Screengrab of Yahoo post about Win 10 Creators Update10/26/2016: The Windows 10 Creators Update could streamline your friendships, Yahoo Finance

I balanced out my tentative praise for an upcoming Windows 10 feature that should help elevate conversations with friends with some complaints about lingering Win 10 flaws. One I could have added to this list but did not: the way you can find yourself staring at dialogs dating to Win 95 if you click or tap deep enough into Win 10’s UI.

(Note that this screengrab shows a Yahoo post at a Google address, an issue with Google’s Accelerated Mobile Pages format that I noted last week.)

10/27/2016: Apple once again ignores a big market, Yahoo Finance

Crazy thing here: I wrote a harsh post about Apple’s neglect of the desktop computer, and none of the first 20 comments include any form of “how much did Microsoft pay you to write that?” I’m also irked by the increasingly pricey state of the Mac laptop, but that’s going to have to wait for another post.

10/28/2016: Hackers are taking over your smart devices, here’s how we can stop them, Yahoo Finance

My latest post on the mess that is Internet-of-Things security benefited from informative chats with an Underwriters Laboratories engineer and a Federal Trade Commission commissioner.

10/30/2016: Google Pixel’s ‘Only on Verizon’ pitch isn’t what it seems, USA Today

The misleadingly Verizon-centric marketing for Google’s new smartphones has bugged me for a few weeks, but T-Mobile’s rollout of a marketing campaign that also glossed over some issues gave me a convenient news peg.