A World Series title comes home to Washington

World Series celebrations were things for other cities.

That’s what I knew for a fact during the long twilight years when the city I chose didn’t have a baseball team. The next 14 years–first salted with 100-loss futility, then scarred with first-round postseason exits–didn’t shake my fear that I’d live my entire life while watching other places’ players jump on each other on an infield in October.

But that just happened. For my city. In my lifetime.

The Washington Nationals beat the Houston Astros 6-2 in a game 7 that wasn’t supposed to happen after… the team started the season with a 19-31 record… our bullpen was revealed to be built partially out of balsa wood… we had to claw our way into the postseason via a come-from-behind wild-card win against the Brewers… we needed five games to beat Los Angeles in the division series and crush our own postseason curse… we swept St. Louis and jumped to a two-game lead over Houston that we then refunded to find ourselves down 3-2, needing to win two games on the road.

(By then, it looked like the primary accomplishment of our ill-spent World Series homestand would be providing an appropriate and deserved greeting to President Trump. Readers: It’s your right to boo a politician making a public appearance at a baseball game–and if that politician otherwise hides from all unfriendly audiences, booing might be your obligation as a citizen.)

We grabbed game 6 from the Astros, but game 7 saw us staring down eight outs from a second-place finish that I would have accepted. Can’t lie: I thought we were smoked then.

Wrong. We did it. We flipped the script. The Nats are world champions. They can replace the blank white flag that’s flown over the Nationals Park scoreboard since the venue’s 2008 opening with a pennant bearing four digits: 2019.

A small consumer victory: exercising a Chase credit card’s trip-delay coverage

I got a giant financial firm to treat me to a nice dinner and a reasonably comfortable hotel room, and I only had to ask once.

But that is what Chase promised with the trip-delay coverage on the credit card I use for business (and also offered on the Sapphire Reserve card carried by almost every avgeek I know). I’d just never cashed in this feature before, and I’d thought they’d make the process a little more difficult.

Should you find yourself in a similar situation, here’s how it worked.

Step one: Miss a flight. In my case, a line of afternoon thunderstorms shut down the airport in San Antonio as I was heading home from covering the Geoint Symposium conference there. That ensured I’d miss my evening flight from Houston back to National Airport and would instead have to fly home the next morning (my thanks to the helpful SAT United Club agents for getting me a spot on the first flight to DCA when only first-class seats were left).

Step two: Pay for what you need. First I got dinner–I treated myself a little at Pappadeaux Seafood Kitchen in terminal E–and then I booked myself a hotel. Knowing I could get that covered, I didn’t stress over my choices and chose the closest decent option Marriott’s app listed, a SpringHill Suites just outside the airport with free shuttle service to and from IAH. Having all these on the same card as my flight simplified things, but that’s also basic business accounting.

Step three: Get documentation. Keeping receipts for dinner and lodging was obvious, but trip-delay coverage also demands verification that you got those bonus hours away from home. At United, this involved sending an e-mail to delayletter@united.com requesting confirmation of my missed connection; two days later, an airline rep e-mailed a PDF outlining what weather did to my itinerary.

Step four: File your claim. After I got home and read One Mile At A Time blogger Ben Schlappig’s recap of exercising his own trip-delay coverage, I opened a claim at the Eclaims site that Chase employs. There, I plugged in the basic details of my travel–original flights, replacement flight, total resulting expenses–and uploaded PDFs of my dinner receipts (I scanned in both the itemized check and signed total), original flight booking receipt, hotel bill and United delay letter.

Step five: Wait for compensation. Nine business days after I submitted the claim, I got an e-mail reporting approval of it. The money should be in my bank account in three to five business days, which means I’ll have it before I need to pay off the credit-card balance.

That made me a satisfied customer… and one wishing I could jump into a time machine to tell myself to exercise this protection right after 2015’s weather-induced IAH overnight instead of waiting until after Chase’s 60-day window to claim my coverage had closed.