Weekly output: Qwoted, 5G frontiers, T-Mobile turns off TVision, pay-TV-free MLB, Mark Vena podcast, “Other” iOS storage

It’s Easter Sunday, and my favorite sign of reborn life today is the CDC reporting another 3.37 million coronavirus vaccine doses administered yesterday.

3/29/2021: ‘Qwestion’ & Answer with Rob Pegoraro, Freelance Journalist, Qwoted

This platform set up to connect experts to journalists quizzed me over e-mail at the end of last year.

Screengrab of my CCA panel, showing one panelist's cat perching on this chair.

3/30/2021: New Frontiers For 5G, Mobile Carriers Show

A year ago, I was supposed to moderate a panel discussion about 5G wireless possibilities at the Competitive Carriers Association’s spring conference. That event got scrubbed, and then I wound up doing an online panel about 5G at the same organization’s virtual event this spring. My fellow panelists: T-Mobile chief network officer Ulf Ewaldsson, U.S. Cellular chief technology officer Mike Irizarry (his cat makes a cameo in the screengrab here), Ericsson consumer lab head Jasmeet Sethi, and Nex-Tech Wireless director of operations, network and engineering Nathan Sutter (who somehow has his caption swapped with mine in the screengrab above). Two days later, panel host Fierce Wireless wrote up our talk.

3/30/2021: T-Mobile Turning Off TVision, Will Bundle Philo And YouTube TV Instead, Forbes

T-Mobile dumping the streaming TV service it launched half a year ago, and which I wrote up at the time, made this an obvious story candidate. 

4/1/2021: As Streaming Services Drop Baseball Networks, Many Cord-Cutters Can Only Say ‘Wait Till Next Year’, Forbes

This year’s version of what’s become an annual fixture covered how multiple streaming-TV providers have run away from the regional sports networks that carry most baseball games, and which have socked local viewers with regional-sports-network fees that increase a little more every year. 

4/1/2021: SmartTechCheck Podcast (4-1-21), Mark Vena

This week’s episode of this podcast (also available in video form) involved my gripes about the thin availability of baseball games on streaming TV (see above), Amazon’s clumsy stabs at persuading politicians and their voters via Twitter, and more. 

4/2/2021: What does ‘Other’ mean in your device storage? Dealing with the dark matter of iPhone and iPad data, USA Today

Once again, a family member’s request for tech support led to a tech-support column for USAT.

Updated 4/6/2021 to add a link to the video version of Vena’s podcast.

Corrections and changes can’t be clandestine

In the bad old days of paper-only journalism, you couldn’t change the text in an already-printed story, but at least newspapers almost always ran the correction in the same spot (usually, a box on A2 quietly dreaded by all in the newsroom). We’ve now flipped around the problem: It’s trivially easy to fix a story that’s already online, but you can no longer count on getting notice that it was corrected.

WordPress update buttonAnd while I’d much rather see stories get updated early and often to fix mistakes and incorporate breaking news, to do so without telling the reader you changed them is… kind of a lie. It suggests that you never made any mistakes in the piece when you really did. And since somebody will always notice the change, if not take a screengrab of the original copy, you risk trust rot setting in among readers.

Ideally, the content-management systems in use at news sites would automatically time-stamp each update and let readers browse older versions, as you can with the “View history” button on any good wiki. But some three years after online-journalism pioneer Scott Rosenberg urged just that and heralded the arrival of a WordPress plug-in to automate public revision tracking, I see few sites following that practice. More often, the bad copy goes down the memory hole.

If you run your own site, the lack of built-in version-browsing can’t stop you from telling readers you changed the copy–just strikethrough the offending text if it’s a minor fix or add a date- or time-stamped note to the end of the piece calling out the correction. (Since WordPress.com doesn’t provide a way for readers to compare revisions like what blog admins get in the editing interface, that’s what I do here.) That’s also how I handle things at the few freelance clients that allow me to sign into their CMS.

What do you do if you lack that access and a “CX” might otherwise go unremarked? Here’s my fix: Once your editor updates your post, leave a comment on it, linked back to a page or social-media account publicly recognized as you, that notes the error and the correction. Readers may not see that comment, especially if some relevance algorithm hides it by default, but at least you’ve documented the change in the closest possible spot to the original mistake.