Weekly output: digital technology and personal relationships, vulnerability reporting

I got in a quick trip to New York this week, thanks to an invitation to speak at a conference at Columbia University that arrived after the event organizer read the Data Privacy Day piece I wrote for the Washington Post last month.

2/7/2019: Panel IV:​ Connection: Building or Destroying Personal Relationships?, Greater Good Gathering

I talked about the problems and possibilities of social media–more of the former than the latter–with Fred Davie of the  Union Theological Seminary, the University of Southern California’s Todd Richmond, the Women’s Media Center’s Soraya Chemaly, and Robin C. Stevens of the University of Pennsylvania’s nursing school. My contribution to the discussion was suggesting that these social apps might be less amenable to abuse if their development teams weren’t dominated by people whose race and gender render them immune to the usual racist, misogynistic word vomit online.

2/8/2019: How you can report security problems to tech companies like Apple, Yahoo Finance

This post unpacking Apple’s delayed response to a 14-year-old’s discovery of a serious vulnerability in Group FaceTime–which looks pretty good compared to how many companies handle “vuln” reports–went through a couple of post-publication revisions.

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Weekly output: gig economy, building a bot, pro tablets, social media vs. terrorism, video-chat apps

It’s hard to believe that I only have one full work week left in this year.

12/5/2016: Why Trump is bad news for America’s freelancers, Yahoo Finance

This look at the increasing role of independent workers in the U.S. economy–and what nuking the Affordable Care Act without readying an effective replacement would do to self-employed types–really got started with one of the panels I moderated at Web Summit. Then a couple of new studies of the “gig economy” gave me good reasons to revisit it. Should you be tempted to click the “View Reactions” button at the end of the story, be advised that the comments are more spittle-flecked than usual.

12/7/2016: I built a bot, and now I want more bots, Yahoo Finance

On day one of the Future.Today conference I attended in New York, I got my overdue introduction to building a simple, scripted bot. The experience made me wish I could put bots to work for me instead of just having them exist as somebody else’s customer-service representative.

wirecutter-pro-tablets-guide12/8/2016: Can an iPad Pro or Surface Pro 4 Tablet Replace Your Laptop?, The Wirecutter

This guide to pro tablets has been in the works for months–if you saw me at Google I/O in May and wondered why I had a Surface Pro 4, this is why. And after all those months of testing–and quizzing pro-tablet users about what draws them to these devices–I’m just not sold on the category. I am, however, sold on having my next laptop be a convertible model that I can use folded up in a tablet mode.

12/8/2016: Social media vs. terrorism, Al Jazeera

The interview–as usual, with me overdubbed into Arabic–that was originally scheduled for Wednesday in NYC happened the next day in D.C. The subject was the initiative Facebook, Twitter, YouTube and Microsoft announced Dec. 5 to share digital fingerprints of terrorist media that each could then use to scrub those files from their networks. I said that deciding what messages count as recruitment messages will be tricky. What, if, say, people circulate vile lies about a child-sex-trafficking ring run out of a D.C. pizza restaurant that lead one nutcase to show up at the place with an AR-15? Does that count as terrorist propaganda under this initiative, or do the messengers have to be brown and Muslim?

12/11/2016: How to choose the best video-calling app, USA Today

A question I got for my October talk to a local retirement community’s computer club led to this column.

The video-calling mess

I’ll be on WAMU’s Kojo Nnamdi Show at 1 this afternoon to talk about Microsoft’s impending purchase of Skype for the you’ve-gotta-be-kidding-me sum of $8.5 billion. Like, I suspect, all of you, I agree that the folks in Redmond are spending a ridiculous amount of money. But I also think that Microsoft–which can clearly afford this purchase–just might be able to knock some sense into Skype and possibly even the broader market for Internet video calling.

I start with the features I’d want to see in an ideal video-telephony system: It would work not just on computers running multiple operating systems but also such gadgets as smartphones, tablets and even HDTVs; its mobile version would support both WiFi and 3G; it would allow free device-to-device calls (I can live with charging for premium services like video-conferencing or international voice calls); most of my friends wouldn’t need to get a new account to use it.

The choices we have now don’t match up that ideal, and Skype is the leading offender. While it’s long been available for Mac, Windows and Linux machines (setting aside the much-disliked interface of its new Mac version) and can be used on a wide variety of HDTVs, its mobile support has been far spottier.

Skype works well on the iPhone over either 3G or WiFi, but there’s still no iPad-optimized version. That seems a little dumb at this point.

Skype’s Android support looks a lot dumber. Voice calling is was until recently limited to WiFi connections only (if you don’t didn’t have a Verizon Wireless phone) or and remains 3G only (if you do subscribe to VzW). That last limit comes courtesy of a weird little partnership Skype saw fit to ink with that carrier, combined with the Skype Android developers’ apparent inability to support two flavors of bandwidth in one app. Oh, and video calling on Android? That’s “coming soon”–but only to Verizon 4G phones.

Apple’s FaceTime seems to have been developed with the same ignorance of the term “network effect.” Notwithstanding Steve Jobs’ promises that Apple would make this an “open standard,” FaceTime remains confined to the iPhone, the iPad 2 and Macs–make that, recent Macs running an Intel processor.

Apple’s “open standard” pledge looks as devoid of meaning than the average campaign promise–almost as if Jobs just made that up on the spot.

Oh, and on mobile devices FaceTime only runs on WiFi–even though it will gladly use a 3G connection laundered through an iPhone’s Personal Hotspot feature.

Finally, there are Google’s intersecting Internet-telephony options. Gmail provides great video calling from within your browser (available for Windows, Mac and Linux). But on your phone, Google Voice doesn’t provide Internet-based calling–you still need to use your standard phone service to open the conversation. Google Talk video calling is confined to a handful of Android tablets. Although Google just announced that it will bring that feature to Android phones, it will require the 2.3 version of Android–which Google’s own stats show has only made it to 4 percent of Android devices.

There are other options, such as the Qik app bundled on some front-camera-enabled Android phones, but they all suffer from a far smaller installed base and the subsequent problem of getting relatives to sign up with yet another new video-calling service.

Microsoft has its share of issues, but it does seem to understand the relevance of market share. I would expect that the company that’s shipped capable, well-regarded versions of its Bing search app for the iPhone, the iPad and Android would at least try to get Skype to feature parity across those platforms–and, in the bargain, bring it to the Xbox. And if Apple and Google finally take notice and step up their own efforts, so much the better.

Besides, would you rather have seen Facebook buying Skype?

(Edited 5/26, 10:09 a.m. to correct an errant description of Skype’s Android client.)