Weekly output: customer satisfaction, net neutrality, Facebook interest-based ads

Having a holiday shorten this work week was much appreciated. So was the chance to catch up with some of my college-newspaper friends Saturday; my unpaid, no-course-credits-granted time at the Georgetown Voice remains the most career-relevant thing I did in college.

Yahoo Finance ACSI post6/1/2016: New customer service survey says Comcast is no longer the worst, Yahoo Finance

This was the first story I’ve written in an actual newsroom in quite some time, thanks to me visiting Yahoo Finance’s NYC offices for the day.

6/5/2016: The FCC’s ‘power grab’ on net neutrality still hasn’t burned your broadband provider, Yahoo Finance

I was working on another story when I saw that the U.S. Court of Appeals for the D.C. Circuit had yet again failed to cough up a ruling on the suit challenging the Federal Communications Commission’s net-neutrality regulations. I decided that I was tired of waiting on that court to write my next post about the net-neutrality argument and cranked out this over a couple of hours.

6/5/2016: Status with Facebook ‘interest-based’ ads is complicated, USA Today

This was yet another piece that I didn’t have on my list of story ideas at the start of the week. My summary to my editor after spending two hours bouncing e-mails back and forth with Facebook PR to discern the privacy models behind two of the social network’s ad systems: “This was one of the bigger reporting hairballs I’ve had to eat.”

 

Weekly output: custom-fitted headphones, virtual reality, Facebook auto alt text, connecting with journalists, FBI vs. Apple

This week featured my first trans-Pacific business trip–I spoke on a panel at the IFA Global Press Conference in Shenzhen, China–and my first travel to Asia since 2007. It seems that I don’t cope with that level of jet lag as well as I did in my 30s.

4/18/2016: For your ears only: Uvero offers earbuds with truly personalized fit, Yahoo Tech

I had a lot of time to try out these custom-fitted earphones on a 16-hour leg from Chicago to Hong Kong. They did not make the flight seem any shorter, but my personal soundtrack did sound better.

4/19/2016: What’s next in Virtual Reality?, IFA Global Press Conference

I talked about trends in this technology with my former Yahoo editor Dan Tynan, HTC’s Raymond Pao and AMD’s Chu Hanjin. The photo below may suggest that i was about to do a mic drop; in reality, I was talking with my hands as usual.

4/20/2016: Facebook launches technology experience to help the blind, Al Jazeera

I did the interview for this piece about Facebook’s efforts in automatically generating descriptions of images two and a half weeks ago. I didn’t know I’d be sitting in front of a TV camera when I got dressed that morning, which is why I’m wearing a green checked shirt instead of TV-friendly solid-color attire. Fortunately, the producers were willing to work with that, and the results looked alright.

4/22/2016: On Deadline: How to Best Connect with Reporters?, Mid-Atlantic Marketing Summit

The morning after I got back from Hong Kong (professionalism!), I talked about how PR types can be less obnoxious when advising the press about upcoming news. My fellow panelists: the Washington Business Journal’s Jim Bach, ABC7’s George Jackson, and Bloomberg’s Jordan Robertson, plus W2 Communications’ Tom Resau  as our moderator.

Al Jazeera FBI Apple interview screen grab4/22/2016: FBI hacking Apple’s iPhone encryption, Al Jazeera

I couldn’t get to AJ’s newsroom on New Hampshire Avenue for this, so they sent a camera crew to me instead. We did the interview in the lobby of the my conference venue, the Gannett/USA Today buildings in Tysons. Afterwards, somebody in Doha sent a screengrab to the producer who then texted that to me.

 

Weekly output: old TVs, Mark Zuckerberg, rebooting, deleting old e-mail, wireless charging, Android phones, wireless carriers, smartphone features, smart apartments

Another Mobile World Congress went into the books when I flew home from Barcelona Thursday. I’m glad that show and that city have become a regular part of my travel schedule.

2/21/2016: It’s really time to let go of that old tube TV, USA Today

Circling back to a topic I covered in 2013 allowed me to note some good HDTV options for under $200–including the Wirecutter’s $170 pick–and the unfortunate end of Best Buy’s free TV recycling.

Yahoo Tech Zuckerberg MWC post2/22/2016: Zuckerberg at MWC: Getting the World (and Someday His Daughter) Online, Yahoo Tech

The Facebook founder’s Q&A session started at 6 p.m. local time, meaning the press room closed while I was still writing my recap. I finished it on a bench in the hall outside–MWC, unlike CES, has free WiFi throughout the facility.

2/22/2016: Tip: Sometimes You Really Do Need to Reboot the Damn Thing, Yahoo Tech

I’d written this tip item weeks before, not knowing that a colleague had just filed a different tip item around the virtues of rebooting. Fortunately, our devices did not get any less buggy over the ensuing month.

2/23/2016: Tip: How to Quickly and Easily Get Rid of Old E-Mails, Yahoo Tech

You read a version this three and a half years ago at USA Today, but that didn’t give enough credit to Microsoft’s Outlook.com for nailing the task of automatically deleting e-mails over a certain age.

2/23/2016: Why Wireless Charging Is Still a Tangled Mess, Yahoo Tech

Once again, the wireless industry seems dead set on balkanizing itself between two ways to do the same thing.

2/24/2016: Your Next Android Phone: Smaller but Expandable, Yahoo Tech

This was my attempt at a State of the Union address for Android phones.

2/24/2016: Best Wireless Carriers, The Wirecutter

Our first major update to this guide since September factored in the end of two-year contracts at AT&T and Sprint… and two days after it went up, I learned that Sprint had restored two-year contracts. We should have yet another update up in a few days.

2/26/2016: Your next smartphone should have these features, USA Today

My last MWC post inventoried six features that I think you’ll want on your next phone–and another that nobody should care about for a few more years.

2/27/2016: Emerging Multifamily Technologies Panel, NWP Energy Summit

The morning after I got home from Spain–professionalism!–I moderated this panel discussion with NWP’s Howard Behr, Greystar’s Pam Darmofalski, Embue’s Robert Cooper and Remotely’s Mike Branam about how smart-home technology is changing apartments.

Weekly output: cable boxes and apps, USB-C cables, Facebook degrees of separation

I hope everybody enjoyed the ads tonight!

Yahoo Tech cable-box post2/2/2016: Big Cable to FCC: Kiss Our Apps, Yahoo Tech

Yes, you did see the photo that ran with this post before; it first appeared with the post I filed from the cable industry’s trade show in Chicago last May. FYI, this year’s cable gathering takes place in Boston in mid-May, and I will be there.

2/4/2016: How to Avoid Dodgy USB-C Cables That Could Fry Your Gear, Yahoo Tech

I still have nowhere near enough USB-C cables for my new phone and the devices after it, so I plan to heed Benson Leung’s advice about which ones to get.

2/5/2016: Sorry, You’re Probably Not As Connected As Facebook Says You Are, Yahoo Tech

This post wasn’t on my to-do list at the start of the week, but after reading and thinking over the findings of a Facebook study about people’s levels of connection on the social network, I realized there could be a post in that.

 

 

Weekly output: DMCA exemptions, Facebook futurism, Tinder, Web Summit

Back in March, my friend Ron Miller was recounting his experience at Web Summit a few months earlier and suggesting I go. I’m glad (not for the first time!) I heeded his advice. For a sense of those five days in Dublin, see my Flickr slideshow.

I’m now about to spend a couple of days in New York for the Consumer Electronics Association’s Innovate conference, where I can heckle David Pogue get an update on what the gadget industry’s been up to.

11/3/2015: Why Jailbreaking Your iPhone Is Legal But Hacking eBooks is Not, Yahoo Tech

Longtime readers may recall I wrote a post for CEA’s public-policy blog in 2011 about the incoherent policy of granting exemptions to the Digital Millennium Copyright Act’s ban on circumventing DRM. My wait for an opportunity to revisit this topic ended when the government issued this year’s round of exemptions a week and change ago.

Yahoo Tech Facebook Web Summit talk post11/4/2015: Facebook’s Vision for the Future: Drones With Lasers, All-Seeing AI, VR for Real, Yahoo Tech

This post stands as a sequel of sorts to the piece I filed from SXSW about a similar talk from Google’s “Captain of Moonshots” Astro Teller about a comparable range of ambitious experiments.

11/4/2015: Tinder’s Sean Rad: We’re Changing the World, One Long-Term Relationship at a Time, Yahoo Tech

I was worried I wouldn’t get into the hall to see Rad’s interview, but the crowds parted and I got a seat. As I asked at the end of this post: If you, unlike me, have ever installed Tinder on your own phone, do you agree with Rad’s take on this dating app?

11/6/2015: Robot sex, drone sheep-herding: what you missed at Web Summit, USA Today

The lede and end of this story popped into my head almost immediately, but the rest took longer to write. As in, I was still working on it while on a bus to meet three of my cousins for dinner. (Dublin FYI: The buses have WiFi that worked well for me after I’d answered a moderately intrusive questionnaire on the “captive portal” sign-in page.)

 

Caring about social sharing, more or less

I recently made a non-trivial change in how I share links to my work on social media, and I’ll bet you didn’t notice: I stopped touting my work on Tumblr and resumed sharing it on Google+.

Social-network icons

But why would you, when my Tumblr presence has seen so little (sorry, buzzword alert) engagement since I opened an account there in February 2012 basically to augment my social-media literacy?

I had no idea at the time that in less than two years Yahoo would have bought Tumblr and that I would begin writing for a Yahoo site that uses Tumblr as part of its editing system. In other words, so much for worrying about being Tumblr-illiterate.

I kept on sharing a link to each new story to my several dozen Tumblr followers anyway, but a few weeks ago, Yahoo Tech switched to a new editing workflow that required me to set up a new Tumblr account. Having to log in and out of accounts on the same site as I alternate between writing stories and sharing them makes for a lot more work.

At almost the same time, I got some professional advice that Tumblr is not the right place to market your work anyway: At a panel during the Online News Association’s conference, Mashable’s Ryan Lytle said less than 1 percent of Tumblr posts are link shares, making that site “not a traffic play.”

Meanwhile, I’ve realized that while Google+ isn’t going to threaten Facebook or Twitter anytime soon, it continues to function fairly wel as an off-site comments thread. It does, however, remain the last place I share my work, after my Facebook page and then Twitter: Not only is my audience there smaller than on Twitter, Google+ doesn’t give me any useful analytics about how many people saw a post and clicked on its link. Maybe I’ll ditch G+ too in six months?

That ONA panel reminded me that I could be doing a lot more to flack for myself online–notice my absence from Instagram and Snapchat and my pitiful Pinterest participation?–but my leading occupational hazard is online distraction. I’d like to think that limiting my social-media marketing gives me that much more time to participate in the oldest social network of all, e-mail, but we all know how behind I am at that.

 

Weekly output: ads and the consequences of blocking them, misplaced places on Facebook

I’m back from a few days in Los Angeles for the Online News Association’s conference. In addition to getting some wheels turning in my head about the state of my profession and doubling as a Post reunion, my first trip to L.A. for work since 2012 gave me my belated intro to the subway there. (The Red Line’s stops feature some magnificent architecture.)

9/22/2015: Will Ad Blockers Kill the Internet as We Know It?, Yahoo Tech

I’d had a version of this column in mind for a while; originally, it was going to stop at explaining why you see so many crummy ads, even on this very blog. Then Apple’s move to make it App Store-easy to block ads in iOS 9, followed by the quick withdrawal of the leading ad blocker from the store, provided a timely angle.

USAT Facebook places column9/27/2015: How Facebook places you where you’ve never been, USA Today

My weekly column took a food-centric turn this week when I got a question about Facebook magically placing a user at a restaurant she’d never visited and that wasn’t even open yet. The answer revealed some interesting wrinkles to Facebook’s rules for local businesses marketing themselves on the site.