I’m writing this under a moderate amount of duress, in that WordPress has demoted the “Classic Editor” to a block you can invoke in the middle of a post written with the Block Editor about which I continue to grumble. One reason why: The Block Editor, notwithstanding improvements in its image-handling functions, still doesn’t appear to offer an indent feature, forcing me to switch gears one paragraph at a time to use the Classic block in this post.
One of the better reasons to use (and pay for) a note-taking app is the ability to dredge up a quote from two years ago that shows one of the people you’re writing about was tuned into a problem before a pandemic put it in a harsh spotlight.
You can see from the page-view totals shown atop this post that not many people read it. On the other hand, reporting this out gave me a chance to check in with a couple of my favorite journalism-conference people. And my including a link to my Patreon page was followed by a new reader signing up there.
Apple’s App Tracking Transparency prompt–your invitation to ask apps not to track your usage across other apps–drew full-page-newspaper-ad opposition from Facebook a few months ago, but since then other large tech giants have responded to it with a remarkable level of equanimity. This post also quotes a mobile-marketing consultant who warns that smaller developers have much more to lose.
I wrote up this online panel about the issues involved in retaining viewers as we emerge from this pandemic. The panel itself suffered its own retention problems, in the form of the moderator dropping offline multiple times.
I emceed this round of gadget demos, introducing and quizzing the presenters: Godonut’s smartphone/tablet mount, HoverCam’s eGlass remote-teaching system, and Wacom’s Chromebook-connected drawing tablet.
I wrote up an online event hosted by Mitre Corp. on Feb. 11 that featured this interview of Internet pioneer Vint Cerf (whom I previously wrote about for Fast Company when he spoke at a conference in Alexandria in late 2019). Much as Cerf had voiced some sensible skepticism about 5G broadband one winter ago, he declined to get too excited over 6G and instead pointed to the connectivity potential of low-Earth-orbit satellites and ever-cheaper undersea fiber-optic cables.
The one thing you can say about any tech-policy dispute involving Facebook is that the ensuing discussion will take a while. Witness this week’s blowup in Australia, where the imminent passage of a bill (“News Media and Digital Platforms Mandatory Bargaining Code”) mandating a scheme of payments from the largest digital platforms to government-registered news publishers led Facebook to respond Wednesday with a news blackout. Now Australians can’t read or share news links on Facebook, Australian publishers can’t share their stories there, and Facebook users in every other country can’t share Australian news links either.
After writing about that fracas at Forbes on Wednesday, I spent too much time over the next day and a half in what may be my longest-ever tech-policy Twitter discussion. That left me feeling worn out–but also wishing I had taken a little more time to make my views clear. So for future reference, here are several things I think about this entire debate over what, if anything, tech platforms owe news sites.
Link taxes don’t make moral or economic sense. Not only does nobody need permission to link on the Web, a pointer to a news site–whether it’s a Google search result, a Facebook post or the blue text here–does not take from that site in any meaningful way. Well, not unless the nut of the story comes across in the headline and lead image, in which case the same story would likely go unread if seen on a newspaper’s home page. I’ve said this in various ways over more than a decade: the Washington Post in 2009, the Disruptive Competition Project in 2012, at Yahoo Finance in 2018, and at Glitch’s blog Glimmer last spring. (DisCo is a project of the Computer & Communications Industry Association, a trade group that counts Google as a member; as you can see, my judgment didn’t change before or after my one year contributing to its policy blog.)
The vast reach of Facebook and Google is a legitimate cause for nervousness. I think both companies exercise more influence over our online lives than is healthy and have written multiple how-to stories (see, for instance, these stories from 2017, 2018, and 2020) to get people to spend less time at each. And I’ve practiced what I preach, including the defaults in my own browsers and the setup of this blog. Yet people keep sticking with Google, even though it’s trivial to change your search site. My WordPress stats show that of the 291,315 search-engine referrals to this blog since its April 2011 launch, 277,850 came from Google. Y’all couldn’t try making DuckDuckGo or Bing the default in even one browser on one device?
Antitrust laws exist for a reason. In retrospect, letting Facebook buy Instagram seems foolish, and waving through Google’s acquisition of a series of ad-tech firms looks like another missed opportunity. But if the underlying problem here is that these two companies have grown too big and too powerful, we already possess the tools to do something about that. Trustbusting may be the preferred remedy of Sen. Elizabeth Warren (D.-Mass.), but it was also a key plank of Theodore Roosevelt’s Republican administration. And it’s a group of Republican state attorneys general that have made the most serious charges of anticompetitive behavior by Facebook and Google.
Online advertising is a big part of the news industry’s problem. The more I look at the machinery behind the online ads that supposedly prop up news sites–meaning the display ads programmatically inserted to match a reader’s perceived interests–the more I hate it. We’ve built a system that requires extensive tracking of people across the Web, somehow involves the work of a large set of intermediaries yet still winds up dominated at multiple levels by Google, struggles to keep out bad actors, and winds up delivering too little money to publishers. You know what doesn’t even touch this problem? Demands for link taxes.
If digital platforms can build new businesses with publishers, that’s not wrong even if it happens under political duress. Google has responded to demands like those in Australia and in Europe with something called the News Showcase, an enhanced news-search site that takes readers direct to stories and pays publishers. It’s ugly and sad that Google is doing this to pay off publishers who would otherwise try to break the open Web, but if it gets money to newsrooms more reliably than digital ads, I’ll take it.
News publishers can be their own worst enemy. Neither Facebook nor Google forced news sites to harangue visitors with solicitations to sign up for browser alerts or newsletters. The tech giants didn’t forbid paywalled newspapers from giving occasional or out-of-town readers some middle ground between opening a subscription and opening a private-browsing window. And they certainly didn’t force newspaper owners to sell out to such civic cancers as the newspaper-strangling hedge fund Alden Global Capital, new owners of the Chicago Tribune and the Tribune Publishing family of papers.
It’s fair to judge a political act by its ability to persuade. All of the above might suggest that I should be cheering on Facebook for defending the open Web against Australia’s intellectual-property land grab. But Facebook chose to respond in the most oafish manner possible short of deleting the accounts of individual Aussie news execs. Facebook didn’t try to target its response to publishers seeking to cash in on this law, subjected users in the rest of the world to an outburst of control-freakery, and can’t be bothered to make a real case to users who post an Australian news link and get an error message. The open Web no more needs this help than the argument over regulating “Big Tech” is helped by the grandstanding of Missouri’s sedition-abetting junior senator. So now I worry that Facebook’s arrogant, clumsy response will only goad legislators in Canberra into pushing this law through, just to show they won’t be bossed around by Zuckerberg.
Updated 2/21/2021 to note that the Australian bill would have the government determine which publishers qualified for these payments, a deeply problematic provision in its own right, clean up some tangled syntax, and to add a paragraph about antitrust that should have been in this post yesterday.