2022 in review: clouds clearing

This was the first year since 2017 that started and ended with me writing for the same set of core clients. After watching 2020 tear down a non-trivial chunk of my business and spending much of 2021 contining to rebuild from that occupational rubble, that was a profound relief.

PCMag lets me both post quick updates on tech-policy developments and take such journalistic detours as writing about the possible return of supersonic air travel. Fast Company gives me the space for more in-depth pieces on technology, policy and science. USA Today, where I’ve now been writing for more than 11 years, remains a great place to explain tech–concisely!–to readers. And in Light Reading and Fierce Video, I have trade-pub clients that let me get into weeds on telecom and video topics, making me more informed about those issues when I step back to cover them for a consumer audience.

The Calendar app on my Mac, showing the year-at-a-glance view in which my schedule looks considerably busier than it did in the 2021 and 2020 versions of this screengrab.

So that’s how I made freelancing work this year. Along the way, these stories stand out as favorites:

Business travel resumed at a level last I’d last seen in 2019 and pushed me past the million-miler mark on United Airlines, with my sideline of speaking at conferences treating me to some new and old places: Copenhagen, Dublin, Las Vegas, Lisbon, New York, and Toronto. PCMag, in turn, gave me the chance to take that Tesla-powered road trip through some outsized and beautiful parts of the Pacific Northwest–a trek that featured an overnight stay at my in-laws’ for my first home-cooked meal in a week.

(You can see a map of those flights after the jump.)

All this travel gave me more practice than I wanted with Covid tests, but especially after I finally came down with Covid in June–and then had a remarkably easy bout that cleared in a week and allowed me to return to Ireland for the first time since 2015. Four months later, I learned that my father-in-law had cancer; two months later, that invasive case of lymphoma had taken Al from us. I wish 2022 had spared him, and then maybe you all could have soon seen him pop up in the comments as he sometimes did here to share a compliment or an encouragement.

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2021 in review: return to flight

The course of this year abounded in bumps–from the horrifying sight of an attempted coup at the Capitol six days into January to the stubborn, vaccine-refusal-fueled persistence of the pandemic. But 2021 was still not 2020, and I refuse to brush that aside.

The most important dates on my calendar this year had no equivalent on last year’s: my first, second and booster shots of a coronavirus vaccine. Those Moderna doses helped give me so much of my life back, and I’ve tried to repay that continuing to volunteer at vaccination clinics.

They also allowed my writing to feature something last seen in January of 2020: datelines. My first travel for an assignment came in July, when I set out on a 1,000-plus mile road trip for PCMag’s Fastest Mobile Networks report. That was followed in August by a transatlantic jaunt to Estonia and back, a quick September visit to Miami Beach to moderate my first in-person panels since February of 2020, an October reunion with Online News Association friends, and November trips to Lisbon for Web Summit and to the Big Island of Hawaii for Qualcomm’s Snapdragon Tech Summit (note that organizers paid my travel costs for all of those events except the ONA gathering).

The long days I spent drive testing wireless networks for PCMag paid off a second time when the editors asked if I’d be interested in doing more work there. That solved a problem I had when I ended my experiment in writing for Forbes–where to cover tech-policy developments–but this gig has since allowed me to write about such non-political subjects as a test drive of a $120,000+ battery-electric Mercedes.

This year also saw me write for several new places–always a good thing for a freelancer, also a key factor in 2021’s income exceeding 2020’s by a welcome margin–while last week marked my 10th anniversary as a USA Today tech columnist. That’s approaching the length of my tenure as a Washington Post tech columnist, which is crazy to consider.

Among all of this year’s work, these stories stand out in my mind:

  • In February, I wrote about App Store ratings fraud for Forbes, because a company as self-righteous about its control of a mobile-apps marketplace as Apple should do a better job of policing it.
  • I teed off on exploding prices at Internet providers in a May column for USA Today after being inspired and irked by the poor disclosure I saw during the research for a U.S. News guide to ISPs.
  • In my debut at the Verge in early June, I explained how data-broker sites function as a self-licking ice-cream cone and offered practical advice about how to limit the visibility of your personal details.
  • Family tech support awakened me to the inadequacy of Gmail’s message-storage management, leading to a USA Today column teeing off on Google for that neglected user experience.
  • Who better to quote as a hype-puncturing source about SpaceX’s Starlink satellite broadband than Elon Musk himself? The reality-check video keynote he did at MWC in late June yielded a Fast Company post that helped inform my subsequent coverage of rural broadband.
  • I combined my notes from the Estonia trip with interviews of U.S. experts afterwards for a Fast Company story explaining that Baltic state’s e-government journey–including why it would be such a heavy lift here.
  • I used my PCMag perch to unpack Apple executive Craig Federighi’s disingenuous Web Summit talk about App Store security.

Having mentioned my business travel here–see after the jump for a map of where I flew for work in 2021–I have to note that the most important flights I took were the ones that reunited me with family members for the first time in well over a year. I hope your 2021 included the same.

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All vaxxed up and nowhere to go (especially for work)

Thursday was my V-day: two weeks elapsed since my second dose of the Moderna coronavirus vaccine, and therefore cleared for takeoff into a normal life. But I still feel like I’m on the runway, if not still on the taxiway waiting for my clearance.

I’m blaming work. I had thought it would be nice to celebrate this milestone Friday by having a drink at an actual bar indoors, but I had deadlines to meet that kept me at the keyboard until almost dinnertime. One reason why I still had fingers at the keyboard that late: I spent part of Friday afternoon volunteering at a vaccination clinic, which was arguably a better way to mark the occasion anyway. I did at least wear only one cloth mask instead of doubling up as I had before.

Photo shows my COVID-19 vaccination card atop my new passport and a route map from United Airlines' Hemispheres magazine.

(Another difference between now and my first volunteer shift in early April: Positive test rates have plummeted to well under 2% in Arlington and D.C.)

Work also factors into this in-between feeling, because it’s become so obvious that business gatherings will be a trailing indicator of America’s victory over this disease. As I type this, my also-fully-vaccinated neighbors are having people over on their back deck and that seems completely normal, but I have no idea when the first (non-pandemic-denying) think tank, trade association, PR firm or other corporate outpost around here will dare to host an in-person briefing, luncheon or reception.

The forecast is also fuzzy for in-person conferences. Wednesday, the management of the IFA trade show announced that they had to cancel this year’s edition of that electronics event in Berlin. I had thought they had good odds of pulling it off, considering how fast Germany is getting vaccine doses into arms. But IFA is a global show, and many of the countries that would be sending companies there remain far behind in vaccinations.

(MWC Barcelona, the first tech event to succumb to the pandemic, is somehow still set to happen next month, albeit on a grossly exhibitor-deprived scale. I don’t know what the thinking is there.)

Conferences that take place in the U.S. and draw a mostly-American audience look more likely to happen as planned, which on my calendar would probably make the first such IRL event the Black Hat information-security conference. Subjecting oneself to the blast-furnace heat of Las Vegas in August is not most people’s idea of fun–but after a year and change of only experiencing events through a screen, I legit would enjoy it. Besides, it really is a dry heat there.

The ignominious pandemic anniversaries pile up

A year ago today, the novel-coronavirus pandemic got a little more real for me and yet remained nowhere real enough. That’s when I had to cancel my travel plans for MWC in Barcelona after the organizers of that wireless-industry trade show succumbed to a wave of withdrawals by their bigger exhibitors.

The blog post I wrote then about MWC’s scrubbing betrays a stunning refusal to consider what I might not know about the emerging pandemic and the possible inadequacy of our own response to it. So do the e-mails I sent to friends and family that week, in which I blithely talked about plans for work and family trips in March, April and beyond as if the disease would somehow soon go away.

Now the Earth has gone a full orbit around the Sun since those early and excruciatingly bad takes, and the pandemic anniversaries are starting to stack up. Last Friday marked a year since my last time speaking at a conference out of town, last Saturday a year since my last attendance at a sports event. The coming weeks will bring the anniversaries of my last in-person panel, conference reception and indoor dinner at a restaurant.

Since then, we have learned many things the hard way, while almost half a million Americans aren’t around to benefit from those lessons. Tens of thousands more get sick every day; this week’s numbers included an old friend who only today had his temperature drop below 100 degrees after a few tense and agonizing days wracked by this virus.

But as of tonight, just over 50 million Americans have now received at least one dose of the vaccine–my in-laws among them, my mom scheduled next week.

I believe that we have already reached the farthest point of our own orbit away from the Before Times. But after having been wrong so many times in my pandemic predictions, I will not now forecast when this trajectory might land us back on something like the Earth we knew.

Three more erased events: SXSW, Google I/O, Collision

Yet another set of travel plans got sucked into a coronavirus-fueled jet engine this week. On Tuesday, Google announced that it would cancel its annual I/O developer conference, Friday morning saw Web Summit pull the plug on the Collision conference in Toronto, after which Friday afternoon brought the cancellation of SXSW

And now my business-travel schedule for the first quarter of the year looks as empty as it did back in Q1 of 2007.

I expected the I/O news. As an event that draws a global audience and is hosted by a large tech company with preexisting image problems, I/O seemed doomed the second Facebook said it would scrub the F8 developer conference that was set to happen a week before I/O. (Those of you still hoping to go to Apple’s WWDC developer conference would be well advised to book fully-refundable airfare and lodging.) 

I was also prepared for the axe to fall on SXSW, just because of the overriding attention to it as one large conference this month that had yet gotten coronavirus-canceled–and all of the tech companies that had already bailed. But it still took an order from Austin’s government banned events of more than 2,500 people to kill this year’s festival and deprive me of my annual overdose of tacos and BBQ.

Collision, however, surprised me. That conference was scheduled for June 22 through 25, which in a strictly medical sense would have left plenty of time to gauge the situation. But I suspect that the organizers were already considering how many speakers had or would pull out after their employers banned employee travel, and so made the decision early to run the conference online instead.

I told them I’m willing to moderate whatever panels they need, but count me as a skeptic of this approach. A “digital conference”–more accurately read as “webinar”–is no substitute for the unexpected in-person connections you make at a good conference.

I would like to see this event-losing streak end. One of the things I treasure as a self-employed professional is the freedom to go to interesting places for work. I also count on conferences to offset all the Me Time that working from home full-time affords me.

But as the past few weeks have made clear, that’s not up to me. The only travel I have booked that isn’t subject to getting scratched by risk-averse tech corporations is a trip in early April to see my in-laws over our kid’s spring break. Taking off from Dulles that morning will feel like a victory.

Six weeks in a row of travel

When I unlocked the front door on our darkened porch Thursday night–and, as if by magic, the power came back on–six consecutive weeks of travel went into the books.

View of Toronto from a departing airplaneIt all seemed like a reasonable idea upfront, not least when it appeared I’d have a couple of weeks at home over that period.

In an alternate universe, a spring break trip to see Bay Area and Boston relatives and then the IFA Global Press Conference in Spain would have been followed by week at home, then more than a week of additional downtime would have separated Google I/O in Mountain View and Collision in Toronto.

But then I got invited to moderate a panel at the Pay TV Show in Denver, with the conference organizers covering my travel expenses, and my Uncle Jim died. The results: 4/13-4/21 spring break, 4/24-4/28 IFA GPC, 4/29-4/30 in Ohio for my uncle’s funeral (I had about nine hours at home between returning from Spain and departing for Cleveland), 5/6-5/9 Google I/O, 5/13-5/16 Pay TV Show, 5/20-5/23 Collision.

I’d thought having the last three trips only run four days, with three days at home between each, would make things easier. That didn’t really happen, although I did appreciate having time to do all the laundry, bake bread and cook a bunch of food during each stay home, then be able to check the status of my flight home the morning after arriving at each destination.

In particular, my ability to focus on longer-term work and try to develop new business took a hit during all this time in airports, airplanes and conference venues. And because Yahoo Finance elected to have staff writers cover I/O and Collision remotely, so did my income.

Meanwhile, I can’t pretend that I’ve been following the healthiest lifestyle, thanks to all of the eating and drinking at various receptions. Consecutive days of walking around with my laptop in a messenger bag left a softball-sized knot in my left shoulder to complement my sore feet. And I’ve woken up in the middle of the night too many times wondering where I was–including once or twice in my own bed at home.

So while the past six weeks have taken me to some neat places and connected me to some interesting people, I don’t need to repeat the experience.

Conference-app feature request: block out my schedule as I pick panels

NEW ORLEANS–My calendar includes a lot of conferences (especially this month), and as a result my phone features a lot of conference apps.

Collision app schedulingThe conference that has me here, Collision, has one such app. As these things go–meaning, let’s set aside how many of their features could be done just as well by Web apps–it’s not bad. But the personalization tool that lets you cobble together a schedule of talks that appeal to you is deeply broken.

The schedule at Collision, as at other conferences with multiple stages and venues, is packed with events that happen at the same time. The app should clear up that clutter by not letting me be in two places at once–meaning, when I add a talk to my schedule, it should gray out every other talk overlapping with that timeslot.

That way, I’d immediately see the opportunity cost of going to one talk versus another. But the Collision app does not do that. And although it is smart enough to stick an orange “Priority” label next to my own panels, it doesn’t even block out talks overlapping with the most important items on my agenda.

This is a common failing with conference apps. I don’t recall the SXSW app doing this kind of schedule triage, even though that’s even more vital at an event with so many more overlapping tracks. The app for Google I/O, my destination next week, definitely omits this function. And since the Web Summit app is built from the same template as the Collision app, it will repeat this omission… unless somebody in management is sufficiently moved by this post. Can y’all hear me out on this?

 

 

Event-space review (first in a series): the Newseum’s Knight Conference Center

I just spent three days in a row at the same event venue–at two different conferences, which strikes me as a particularly pathological level of Washingtonality.

That also made me think: Why not review the Newseum’s Knight Conference Center? I’ve spent enough time there over the years–much like some of the news organizations chronicled in its exhibits, this museum seems increasingly reliant on the events business–so sharing the accumulated knowledge I’ve picked up along with an assortment of event badges seems the least I can do.

(The two conferences: the Ashoka Future Forum and Mashable’s Digital Beltway.)

Newseum conference center interiorLocation

The worst I can say about the Newseum’s 555 Pennsylvania Avenue NW address is that it’s a tad inconvenient for people coming in on Metro’s Orange, Blue or Silver Lines. In that situation, you’re looking at either a 10- to 12-minute hike from Metro Center or Federal Triangle (if you’re coming from Virginia, exit at Metro Center to avoid a long wait to cross Pennsylvania) or changing trains twice to get to the closest stop, Archives.

Otherwise, it’s an easy walk from Capitol Hill and a reasonable stroll from much of downtown. The closest Capital Bikeshare station is at 6th and Indiana, barely two blocks away.

The real payoff awaits upstairs, the $450 million view from the outdoor terraces on the seventh and eighth floors. I like that scenery so much I used it as a backdrop for my Twitter profile pic. (My thanks to Boing Boing’s Xeni Jardin for taking the photo.)

Bandwidth and Power

The “Newseum Guest” WiFi is routinely swamped by demand (and has a history of not providing a working IP address to my phone), and yet T-Mobile’s signal fades out once I get too far from the windows. It’s depressing. Bonus feature Friday: I couldn’t get the Newseum’s own site to show up over its WiFi, even as my phone was able to display it.

Outlets are also pretty scarce around here. Tip: In the main auditorium, get a seat all the way at the back and look for the outlets in the floor concealed by metal flip-up panels. If you’re going to a breakout session in one of the smaller conference rooms on the eighth floor, they’re harder to find. I’m not sure any exist in rooms 806 and 807 except behind the speakers’ table.

(You’ll note that I’m using some of the same criteria that I use to judge airport lounges, another specialized space in which I spend a fair amount of time.)

Newseum city view with beverageCatering

I have yet to get a bad meal here. Breakfast usually isn’t hot but always features a good variety of pastries, the boxed lunches show some creativity (though like most, they include far too much food), and the hors d’oeuvres are world-class. If an event includes dinner, you should be in luck–especially if it’s at The Source restaurant on the ground floor.

Plus, you can usually count on mid-afternoon snacks that include such shelf-stable fare as Kind bars and little packages of trail mix. Stash them in your bag for future travel sustenance.

Extras

The restrooms are not only spotless but feature a form of decor that could only exist in a museum of journalism: flubbed headlines and captions from the Columbia Journalism Review’s archives such as this April 24, 2000 gem from the San Francisco Chronicle, “State Governments Are Sold on EBay for Surplus Auctions.”

The check-in swag has included a free Newseum ticket at least half the time I’m here. That’s nice, given that I’d rather not pay to attend a museum devoted to my profession–and which still has a 2010 interview of me about the publishing possibilities of tablets playing on a screen on the second or third floor. And on the way out, there’s the chance that scanning the newspaper front pages on display at street level will reveal the byline of a high-school-newspaper colleague.

Where’s a conference-scheduling cabal when you need one?

The tech-and-media hive mind has not been doing the best job this year of keeping its own events straight.

Overlapping eventsTake last month. I realized only after I’d booked my travel and made arrangements with multiple editors to cover CEA’s CE Week conference in New York that it shared two days with the great Computers, Freedom & Privacy event in D.C.–and just in time for the first rounds of NSA-snooping revelations to get people chattering away at the latter event. Oops.

In September, the pan-European IFA electronics trade show in Berlin barely avoids overlapping TechCrunch Disrupt in San Francisco. I got a lot out of covering both last year, but this time I’d have to hop on a pre-dawn flight out of Dulles the day after returning from Berlin. No thanks.

(Disclosure: IFA covered much of the travel costs for me and a large group of U.S. journalists last year and plans to do the same this year. But if I had to self-finance either trip, I don’t know that my choice would differ: I’d have an easier time selling stories out of Berlin than in the Bay Area, surrounded by half the tech media in America. Plus, Disrupt isn’t the only big pitch conference that time of year.)

In October, the Demo conference in Santa Clara, Calif., runs through the first day of the Online News Association’s annual conference. And that has swapped last year’s San Francisco venue for one in Atlanta. I could take a red-eye after Demo wraps up and only miss a third and change of ONA–not counting time spent nodding off the afternoon of my arrival–but then I’d eat that much of the value of my registration fee. (Had my ONA panel proposal been accepted, I could go for free, but that’s neither here nor there.)

I realize these calendar constraints fall well within the realm of first-world problems, and that aside from grandstanding product launches, event organizers have to book times and places many months in advance. But if we can’t have an actual cabal to restore order to the conference universe, isn’t this the kind of market inefficiency that ambitious dot-coms should be itching to fix disrupt with some buzzword-compliant online mechanism?

All kidding aside, I do need to decide which places get a spot on my October schedule by July 15, when ONA’s early-bird pricing ends: Santa Clara, Atlanta or both. What would you do?

(7/13: Realized I had missed an opportunity to use the verb “disrupt” and take a swipe at those overblown product-launch events that tech companies, perhaps under the delusion that they are all Apple, have been staging increasingly often.)