Weekly output: social-media mimicry, T-Mobile’s network, Windows 10 and Android notifications, Windows 10’s reception

Last week, I had Bernie Sanders dead-enders and WikiLeaks zealots angry at me. This week, it’s Windows 7 users. I have to imagine that some of these embittered Microsoft customers also voted for Sanders and have WikiLeaks bookmarked, which I guess means they’re now shopping for voodoo dolls to name after me.

8/3/2016: 3 features that social networks should never, ever borrow from one another, Yahoo Finance

I had been sketching out an essay along these lines for a while when Instagram copied a Snapchat feature almost wholesale, giving me a news peg on which to hang this post.

Yahoo Finance T-Mobile network post8/4/2016: T-Mobile now has America’s second-best availability, new ranking says, Yahoo Finance

We changed the headline on this after AT&T PR complained about the use of the word “coverage” in it when OpenSignal takes care to say they only track LTE availability over time, not over geography. That struck me as a fair objection, so we revised the hed.

8/7/2016: Get Windows 10 in touch with your Android phone, USA Today

I was working on a different topic, which you may read next weekend or the week after, when I decided I could get this week’s column done quicker by devoting it to a walk-through of a nifty cross-platform notification system available in Windows 10’s new Anniversary Update, an upgrade I’d just installed with zero issues on two tablets I’m testing for an upcoming story.

8/7/2016: Windows 10 isn’t perfect — but it’s time to let go of Windows 7, Yahoo Finance

Reader reaction has been pretty negative to this piece. Some of it is fair–like objecting to Microsoft’s problem-monitoring telemetry or the company’s pushy presentation of this update–but to call the 2009-era Win 7 a better fit for the hardware and Internet of today strikes me as a serious reach. If you had an update to Windows 10 hobble your computer, I’m sorry for your loss. But I’ve heard that complaint about every single Windows release ever, and my own experience and the prior reader input I’ve seen suggests Win 10 is a less risky upgrade than its predecessors

Weekly output: EMV cards, wearable gadgets, cable-TV apps, Apple, upload speeds

I’m halfway through an obnoxiously transatlantic fortnight: I spent four days in New York this past week for CE Week, and Tuesday I fly to Paris to moderate a handful of panels at the VivaTechnology conference. But when I step off the plane at Dulles a week from today, I’ll have more than a month before my next work trip.

6/20/2016: What Home Depot’s Chip-and-Pin Lawsuit Means to You, Consumer Reports

If you’re wondering why people get so insistent about having a PIN on their credit cards, this story may clear things up for you. (Spoiler alert: It won’t do much for the biggest source of credit-card fraud.)

CE Week wearables panel 20166/23/2016: Is that Tech You’re Wearing?, CE Week

I talked about the design, features and use of wearable gadgets with UNICEF Ventures’ Jeanette Duffy, WARE founder Pamela Kiernan, and ŌURA co-founder Kari Kivelä. Afterwards, GearDiary’s Judie Stanford interviewed the four of us, and the organizers posted that clip next week.

6/23/2016: Big cable has a plan to help you dump the cable box you’re renting, Yahoo Finance

While I was in NYC, I stopped by Yahoo’s offices to record an interview with Yahoo Finance editor-in-chief Andy Serwer about the prospect of replacing cable boxes with cable apps; it runs atop this story.

6/25/2016: Rob Pegoraro on technology, plus a presentation by MacRecycleClinic, Washington Apple Pi

I drove over to the general meeting of this Apple user group to share my thoughts on the state of Apple–and to donate the 2002-vintage iMac I used for four years before handing it off to my mom, who relied on that computer until replacing it with an iPad Air last year.

6/26/2016: How to compare Internet service providers — by upload speed, USA Today

After a reader of last week’s USAT column commented that I should have addressed upload speeds–and some quick searching revealed that many Internet providers treat them as a bit of a state secret–I realized I had a column topic on my hands.

Updated 9/6 to add a link to Stanford’s interview.

Weekly output: customer satisfaction, net neutrality, Facebook interest-based ads

Having a holiday shorten this work week was much appreciated. So was the chance to catch up with some of my college-newspaper friends Saturday; my unpaid, no-course-credits-granted time at the Georgetown Voice remains the most career-relevant thing I did in college.

Yahoo Finance ACSI post6/1/2016: New customer service survey says Comcast is no longer the worst, Yahoo Finance

This was the first story I’ve written in an actual newsroom in quite some time, thanks to me visiting Yahoo Finance’s NYC offices for the day.

6/5/2016: The FCC’s ‘power grab’ on net neutrality still hasn’t burned your broadband provider, Yahoo Finance

I was working on another story when I saw that the U.S. Court of Appeals for the D.C. Circuit had yet again failed to cough up a ruling on the suit challenging the Federal Communications Commission’s net-neutrality regulations. I decided that I was tired of waiting on that court to write my next post about the net-neutrality argument and cranked out this over a couple of hours.

6/5/2016: Status with Facebook ‘interest-based’ ads is complicated, USA Today

This was yet another piece that I didn’t have on my list of story ideas at the start of the week. My summary to my editor after spending two hours bouncing e-mails back and forth with Facebook PR to discern the privacy models behind two of the social network’s ad systems: “This was one of the bigger reporting hairballs I’ve had to eat.”

 

Weekly output: old phone plans, sports and VR, Vint Cerf, prepaid and MVNO wireless, Collision pitches, crowd wisdom, Apple earnings, “A Beautiful Planet,” VR visions, Charter and data caps

This week took me to New Orleans for the first time since 2012, courtesy of the Collision conference that ran from Monday through Thursday there. As I was signing up for a press pass to cover this production of the team behind the Web Summit conference I covered in Dublin last year, some of the organizers suggested I could moderate a panel or conduct an onstage interview; I followed up on that, they offered me a panel, and then a week before the show they asked if I could handle another.

The results: a great trip, a great conference, and a reason to go to New Orleans around this time in 2017.

 

4/25/2016: Oldies aren’t goodies when it comes to phone plans, USA Today

I used this column to answer a round of reader questions about an earlier column, and in the process subjected myself to dangerous levels of math.

Collision wristbands4/26/2016: Putting VR first, Collision

This conversation about using virtual reality to depict sports–featuring Derek Belch, founder of the VR-training firm STRIVR and PGA Tour senior content director Sloane Kelley–was the late addition to my schedule. I had about a second of complete panic as I began speaking and heard people saying “we can’t hear you,” but then I realized I probably hadn’t broken the head-mounted microphone and should instead try positioning it closer to my mouth. After that anxiety-inducing start, seeing this appreciate tweet from one of the organizers kind of made my morning.

4/26/2016: Internet pioneer Vint Cerf: We need to make room on the Net for all the machines, Yahoo Tech

The idea for that photo popped into my head about halfway through Cerf’s talk Saturday at Smithsonian magazine’s “The Future Is Here” festival, and then I had to write a post to go with it. I’m pretty sure this represented my first coverage of IPv6 since 2011.

4/26/2016: Best Prepaid and Alternative Phone Plans, The Wirecutter

The first update to this guide since November heralds an end to Republic Wireless’s ban on tethering and T-Mobile’s speed limits. It should have also noted Boost’s addition of family plans, but I left a stray phrase in that we had to fix two days later.

4/26/2016: Pitch judging, Collision

I helped judge one round of Collision’s startup competition. We heard from execs at a semiconductor supplier, a place-finding app, a video-production-management service, a chat app, an air-quality-monitoring service, and a restaurant-management app.

Collision schedule listing4/27/2016: Crowd wisdom and peer-based markets, Collision

This panel not only featured Declara CEO Ramona Pierson, Moovit CMO Alex Mackenzie Torres, and Getaround founder Jessica Scorpio, it also included a cute little dog, thanks to Scorpio bringing hers onstage. About a third of the way through, I realized I was in whatever zone panel moderators can get into–I was thinking a few questions ahead, I had no worries about having too little or too much time left, I was avoiding “uhs” and “ums,” and I had no anxiety at all. That’s a great feeling to have.

4/27/2016: iPhone Sales Fall, Ending Apple’s Record Growth, Voice of America

I did a quick interview from the Collision media lounge about Apple’s first “bad” quarterly earnings in 13 years. Speaking of that location: Collision’s press-room chow wasn’t quite as awesome as at Web Summit, but it was still vastly better than at almost every other conference I’ve attended.

4/28/2016: ‘A Beautiful Planet’: friendly space station, muddled message, Yahoo Tech

I attended a screening of this IMAX documentary at the National Air & Space Museum the Friday before, then wrote the review on the flight to New Orleans. Watching the movie’s depiction of life on the International Space Station represented a flashback to attending NASA Tweetups five years ago in more ways than one: I ran into NASA’s Stephanie Schierholz, the space agency’s social-media manager back then, at the screening.

4/29/2016: Virtual reality: Feeling our way into an uncertain future, Yahoo Tech

I enjoyed coming up with the lede for this, and playing around with Leap Motion’s hands-included VR was a treat too.

5/1/2016: Charter to drop data caps, but other companies, but other companies still use them, USA Today

We updated this post a few hours after it went up with a couple of lines about overage fees at AT&T and Comcast that should have been in my copy from the start, plus a tweaked headline.

Updated 5/2 to add last weekend’s USAT column, which I didn’t even realize I’d overlooked until I was invoicing for April’s work. And updated again that afternoon to add a link to the updated Wirecutter guide. It appears that I could use more sleep. 

Weekly output: FCC broadband labels, Office 365 vs. Google for Work, Revolv’s shutdown, device upgrade fees

This week saw the completion of one rite of spring: attending a Nats home opener. Another, doing our taxes, is in progress. I haven’t even started a third: mowing the lawn for the first time since last year.

Yahoo Tech FCC broadband-labels post4/5/2016: FCC’s new “nutrition labels” for broadband services leave out a few ingredients, Yahoo Tech

I had some fun with the Federal Communications Commission’s proposed broadband labels by noting how they didn’t cover such broadband pain points as the amount of time you may have to spend talking a rep off the ledge before he’ll consent to your closing your account.

4/7/2016: Battle in the Clouds: Google Apps for Work Vs. Office 365, CDW

This basic comparison of Google and Microsoft’s cloud productivity services ran at a few different CDW sites, including the one linked to from here.

4/7/2016: As Google shuts down Revolv, anxiety about the Internet of Things gears up, Yahoo Tech

I was far along into a different topic when I realized that we hadn’t run anything about the impending shutdown of a once-promising smart-home hub–and that other stories on Nest’s move had glossed over how tech-news sites waited a good two months to cover it.

4/10/2016: Fees at AT&T and Verizon are no upgrade, USA Today

This was another case of my setting aside one topic to cover another. This may have been the only story on this issue to clarify that AT&T won’t charge you its “device upgrade fee” if you move your old phone’s SIM card into a new device purchased from anybody besides AT&T.

Weekly output: mobile payments, FCC regulations, Apple and the FBI, flash drives to North Korea, smart cities, Apple at 40, fiber Internet hardware fees

I wrote three of the stories below before this week–in one case, months before this week–so don’t get the wrong idea about my personal productivity over the last six days.

Yahoo Tech mobile-payments post3/29/2016: Don’t take my money: Why mobile payments haven’t taken off — yet, Yahoo Tech

In what I can only call epic timing, I had to have one of my credit cards reissued only hours after I filed this last week. Some joker had somehow obtained the number and used it for an online transaction at a random Ukrainian merchant. That’s the scenario that mobile payments could have prevented–if the unknown merchant that lost my card’s digits had accepted NFC phone payments, which is nowhere near a sure thing.

3/29/2016: Shining the Spotlight on the FCC: How Rules Impact Consumers and Industries, American Action Forum

I moderated a debate about the Federal Communications Commission’s recent regulatory initiatives with AAF’s Will Rinehart, Public Knowledge’s Meredith Rose and Tech Knowledge’s Fred Campbell. Rose and the other two come at this topic from different perspectives, as you can see below, but we had a civil and entertaining exchange.

3/29/2016: Lessons from the Apple-FBI fight, Yahoo Tech

When I wrote this, it still seemed possible that the FBI might disclose the vulnerability it exploited to unlock the phone used by one of the San Bernardino murderers. That now seems exceedingly unlikely. My hunch is that the Feds have bought themselves a short-term advantage that’s likely to set them back in the long run.

3/30/2016: New use for old flash drives: Subverting the regime in North Korea, Yahoo Tech

This story came about because I set aside a couple of hours on my last day at SXSW to tour the show floor and therefore came across this fascinating demo. The idea of smuggling flash drive into the “Democratic” “People’s” “Republic” of Korea might seem a wildly optimistic exercise in slacktivism, but two experts on North Korea told me it’s worth doing.

3/31/2016: The Internet of Things Drives Smart Transportation Projects, StateTech

I filed this piece about interesting smart-city projects in Chicago and Washington quite some time ago, but the story got held up for various reasons until the appropriate “publish” button was finally clicked this week.

4/1/2016: Apple turns 40, Al Jazeera

The news network’s Arabic channel had me on (overdubbed in Arabic by a translator) to talk about Apple turning 40. I answered a question about the state of the company post-Steve Jobs by saying that its hardware looked as innovative as ever, but its services remain a mess.

4/3/2016: Hardware fees not just for cable Internet, USA Today

Your e-mails asking about cable-modem costs at U-verse (note: not a cable system) got me thinking, and then I realized that AT&T’s mandatory hardware fee for its fiber service makes most cable operators’ price structure look reasonable.

Updated 4/4, 8:26 a.m. to add Friday’s Al Jazeera interview.

I see you all have some questions about your “cable modems”

After I filed my latest USA Today column–a reminder that it’s still generally a waste of money to rent a cable modem–one of my editors said they would play up the post. He and his colleagues may have used some sort of cheat code, as the column has drawn more feedback than almost anything else I’ve written for USAT since starting this column at the end of 2011.

Old coax cable close-upAmong the 100-plus comments and 40 or so e-mails I’ve received since this piece went up Monday morning, the most common queries addressed Internet services that don’t involve any cable-television infrastructure.

AT&T’s U-verse was the most frequent subject of readers’ curiosity, followed by Verizon’s Fios and then CenturyLink’s digital-subscriber-line offering. I didn’t cover them in my cable-modem column because they all branch off the telephone evolutionary tree–AT&T and Verizon use fiber-optic lines built on top of their phone networks, while CenturyLink’s DSL relies on traditional copper phone lines. None depend on the local cable plant; all compete with it at some level.

Am I going to write back to all of these readers to explain that they’ll see my column is properly framed once they understand some first principles about telecom? No.

Many normal people just don’t classify their home Internet service by which regulated local monopoly began building out its infrastructure decades ago or how how high its wires go on a utility pole. The problem isn’t that some think of their phone and cable companies as functional equivalents, it’s that too many others can’t because only their cable operator delivers both television and high-speed broadband.

Besides, AT&T’s policies about U-verse hardware are interesting enough–especially compared to Verizon’s–to justify a follow-up column. Look for that this weekend.