A rite of (almost) spring renewed: SXSW PR thirstiness

Here’s how I know that SXSW is back to its usual self: “I had to pass up on the race-track event because I accepted an invitation to visit a nuclear reactor instead” is a true statement about my scheduling for this gathering in Austin. Even if it is also a profoundly weird one.

(Yes, there is a small research reactor on the campus of the University of Texas at Austin, and I have my journalistic reasons to stop by.)

Years ago, South by Southwest developed a second life as Marketing Spring Break–a time when social media managers, PR reps, ad execs, and brand ambassadors felt at liberty to set corporate credit cards on fire to try to get the interest of journalists and, more important, influencers with free tacos, free drinks, free BBQ, and more free drinks.

And then the pandemic rudely slammed the door shut on that judgment-free zone in 2020–in the process punching a hole in the pocketbooks of service-industry professionals and many other Austinites who counted on March as a bonus-income month.

SXSW resumed in person last year, but it wasn’t clear that its marketing-driven gift economy would resume. Now that does seem certain, to judge from the clogged state of my inbox as a stream of messages come with requests that I stop by this panel or that reception or this “activation” (in the SXSW context, that means renting out a bar or restaurant and turning it into a three-dimensional ad for the company in question). I can only imagine the ROI calculations that went into some of these events.

To be clear: I’m not complaining! Being this sought-out is nice, even if some of these PR types may be putting in this effort because they still think I write for USA Today. And even if all this attention–see also, CES–can make one wonder why the compensation of journalists doesn’t reflect the apparent value of our time and attention as indicated at events like this.

Because despite all the marketing hype, SXSW continues to gather smart people to talk about interesting problems in a city that I enjoy coming back to, and which has excellent food even if you must pay for it with your own credit card. See you soon, Austin!

Updated 3/10/2023 to make the title compliant with season definitions.

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I’m (still) sorry about the schlock ads here

Yesterday’s announcement of a merger of Taboola and Outbrain–the dreadful duo responsible for those horrible “around the Web” galleries of clickbait ads tarting up many of your favorite news sites–provided yet another reminder of how fundamentally schlocky programmatic ads can get online.

But so did a look at this blog.

When WordPress.com launched WordAds in 2012, the company touted a more tasteful advertising system that bloggers here could be proud of. The reality in the seven years since has been less impressive.

The WordAds program features some respectable, name-brand advertisers like Airbnb and Audible, to name two firms seen here tonight. But it’s also accepted too much tacky crap–including some of the same medically-unsound trash that litters Taboola and Outbrain “chumboxes”–while struggling to block scams like the “forced-redirect” ad in the screenshot at right.

Over the last year, I’ve also been increasingly bothered by the way these ads rely on tracking your activity across the Web. I know that many of you avoid that surveillance by using browsers like Safari or Firefox with tracking-protection features, but I’d just as soon not be part of the privacy problem. Alas, WordPress has yet to offer bloggers the option of running ads that only target context (as in, the posts they accompany), not perceived user behavior as determined by various programmatic systems.

I do make money off these ads, but slowly. Most months, my advertising income here doesn’t exceed $10, and I can’t withdraw any of the proceeds until they exceed $100. I had thought that I’d see one of those paydays last month–but August’s addition to my ad income left me 28 cents shy of that C-note threshold.

So in practice, my major return on WordAds is the opportunity to have my face periodically shoved into the muck of online marketing. That’s worth something, I guess.

I tried targeting you all with a Facebook ad. It didn’t work well.

Last Sunday, I finally saw something new on Facebook: an invitation to run an ad campaign on the social network and pay for the whole thing with a $30 coupon. Since other people’s money is one of my preferred payment methods–and since I’d been meaning to see what the Facebook ad mechanism looks like from the inside–I accepted the offer.

I couldn’t choose a post to promote, as the coupon was limited to the post I wrote here about money-losing prompts at ATMs and credit-card readers overseas that had become unexpectedly popular when shared automatically to my public page. But I could pick who would see the ad, as identified in a few different ways. In case you’ve wondered just what Facebook advertisers can know about you, here are the options I saw:

• Target people who like your page, people who like your page as well as those people’s friends, or people you choose through targeting. I picked the last, in the interest of science.

• Reach people at a region or at an address. The default was the District. I could have picked an address, but since I’m not promoting a business at a fixed location I didn’t see the point. But with this post’s travel-centric focus, I should have picked Dulles Airport–right?

• Choose interests (as expressed by people on Facebook in things like Likes). For this post, I selected “Air travel,” “Europe,” “credit cards,” and “personal finance.”

• Pick an age range and a gender.

• Pick a duration and a total budget for the ad campaign.

I could have gone deeper into some of these options, but since I was navigating this dialog on my phone during our daughter’s dance class, I didn’t have unlimited time. I submitted the ad, got an e-mail saying it was under review for compliance with Facebook’s ad standards, and got a second e-mail 16 minutes later saying the ad passed.

Three days later, Facebook sent me a summary. Their $30 had brought the Facebook share of my post here to another 2,516 people, of which 56 had clicked on the link and one had left a comment on my page.

This report also informed me that the ad’s audience was 95% male, which is both confusing and unsettling. Maybe I should have targeted only women, considering that my page’s audience already skews so heavily male? Age-wise, the ad found its biggest audience among the 25-34 demographic. I’m not clear about that either.

What I do know is that my WordAds ad revenue here doesn’t support spending $30 to reel in 56 views, so I doubt I’ll be running this experiment with my own money anytime soon.

Things I have learned from writing 500 posts here

With Thursday night’s post here, I joined the 500-post club. That club is nowhere near exclusive, should not confer any special benefits and hopefully has no existence outside the 500-post badge WordPress.com popped up on my phone. But writing 500 posts still seems like a notable milestone, even if it took me close to five years to reach that mark.

500Here’s what I’ve learned from it–or, if you prefer, how little I’ve learned from it:

Write regularly: Apathy is the death of all blogs, and after the first few months I found myself letting two weeks or more go by without a post. I seized on the idea of writing a weekly recap of where I’d written, spoken or been quoted, and that in turn meant I’d have to write something–anything–else each week to avoid having this become a completely self-promotional exercise. That’s mostly worked since, except that I often wait most of the week to write that extra post.

Write quickly: This is the one outlet I have online where whatever I write gets published instantly, with no further delays because an editor wants to look it over again or schedule it for a better time for reader traffic. I have no minimum or maximum word count. And yet I still overthink a lot of posts here, as if it’s still 3 p.m. on a weekday in 1998 and I have another two hours before my editor will want to see the top of the story.

(As my editors in this century can attest, this happens often with my paid assignments too.)

Popularity can be a total mystery: It’s been wonderfully instructive to see my how site’s stats change (most of my paying clients provide no such insight), then to realize how little those ups and downs match my own efforts to promote my posts on social media or by adding a link to a story elsewhere. Instead, my most-read post this year was an item about setting the time on my wife’s sports watch that I wrote on my iPad in a fit of nerd rage (note what I said above about writing quickly), and which I don’t think I’ve ever bothered to promote since.

WordPress 500-post badgeOther booms in popularity have come about when other sites have pointed readers my way (thanks again, Loop Insight!) or when enough other people on Twitter have shared a link to something here.

Try not to anchor yourself to one site’s algorithm: The emphasis is on “try”–Google’s search drives an overwhelming amount of the traffic here. But at least this site exists outside Google’s orbit and those of Facebook, Apple, Amazon and other first-tier tech giants. That’s what I wanted when I set up shop here: to have a home base, as Dan Gillmor has been saying for years, that isn’t the property of a company vying to create its own online empire. (WordPress.com is still big, but it’s not trying to become everybody’s social network, messaging system, or shopping mall.)

Ads can be annoying for publishers too: I don’t like seeing schlocky or noisy ads anywhere on the Web, but I really don’t like seeing them here. But I have no more and maybe less control than many other small publishers–my only options are to hide ads from logged-in WordPress.com users or to show “additional ad units,” with no option to decline auto-playing video or those “around the Web” remnant ads you’ve seen at 50 other sites this week.

And yet I keep the ads on, because they make me a little extra money–and they continue to educate me about a part of the business I have little to no visibility into at my regular outlets.

 

Weekly output: ads and the consequences of blocking them, misplaced places on Facebook

I’m back from a few days in Los Angeles for the Online News Association’s conference. In addition to getting some wheels turning in my head about the state of my profession and doubling as a Post reunion, my first trip to L.A. for work since 2012 gave me my belated intro to the subway there. (The Red Line’s stops feature some magnificent architecture.)

9/22/2015: Will Ad Blockers Kill the Internet as We Know It?, Yahoo Tech

I’d had a version of this column in mind for a while; originally, it was going to stop at explaining why you see so many crummy ads, even on this very blog. Then Apple’s move to make it App Store-easy to block ads in iOS 9, followed by the quick withdrawal of the leading ad blocker from the store, provided a timely angle.

USAT Facebook places column9/27/2015: How Facebook places you where you’ve never been, USA Today

My weekly column took a food-centric turn this week when I got a question about Facebook magically placing a user at a restaurant she’d never visited and that wasn’t even open yet. The answer revealed some interesting wrinkles to Facebook’s rules for local businesses marketing themselves on the site.

The spam alphabet

Yahoo Mail spam iconI have a lot of words for spammers, but “creative” isn’t one of them. The same subject headers come up every time, such that I have to wonder about the basic life skills of anybody who clicks on one. And at some point, I realized that these recurring lures constituted their own distinct a-to-z lexicon, one that speaks to a certain internationalization of junk e-mail and that must also annoy a few large companies’ brand managers.

AIG Direct Life

Bank Lottery

Credit Score

Debt Consolidation

Expert Annuities

Free [fill in the blank]

Grandes novidades

HARP

International Monetary Fund

JunkCarCash

Know Your Neighbors

lotto.nl

Make Money Online

National Lottery

Online Doctorate

Payment information

Qualicorp Saúde

Refinance Now

SEO

Target Voucher

Updated Notice

Vehicle Protection

Walmart Voucher

xxnoxben

Your Score Check

zphzkzywq

(Okay, the “x” and “z” entries are a stretch. But those gibberish subject headers do keep showing up in my spam folder. If you have a less-nonsensical candidate for each letter, please suggest it in a comment.)

 

 

 

I don’t like sketchy ads either

Almost two years ago, I got invited to join WordPress.com’s WordAds program, and for the most part it’s worked well–aside from these advertisements failing to earn me truckloads of money, as opposed to enough for a nice dinner every now and then.

Walmart voucher adBut a week or so ago, a few of the ads sent here by this program started looking distinctly sketchier. One made diet claims unlikely to survive scrutiny by the Food and Drug Administration, while another made the economically implausible offer of a free $1,000 Walmart voucher. And sometimes the appearance of these ads was followed by one of those spammy pop-up ads for the MacKeeper app–also served by the same Tribal Fusion ad network.

That’s not the “high quality” content WordPress promised when it launched this partnership with Federated Media. So I posted a cranky tweet about it and then followed up with a complaint sent through the appropriate form, saying that “If you don’t kick these garbage advertisers out of WordAds, I’ll drop out of the program.” (That was an easy threat to make, since I don’t have that much money at stake.)

I got a quick acknowledgment saying that my gripe was legitimate, followed the next day by a report that the advertiser had removed the offending items and pledged to clean up its act.

I haven’t seen any objectionable ads since; it appears the system worked. But if you see ads making a pitch that looks dodgy, let me know about it. Bad ads are a Web-wide problem, and the least I can do is not have my little corner of the Web contribute to it.