New rule? If I can’t use your name as a company rep, I won’t use your exact quote either.

Stories usually call company publicists “spokespeople,” which seems increasingly funny given how many of them don’t want to be quoted speaking anything as a person.

Quotation/apostrophe key on a MacBook AirInstead, it can only be the company saying anything. Self-aware PR pros know to stipulate their not-for-attribution condition at the top of their reply, but others complain after the fact when I quote them by name in a story.

This widespread tech-industry practice has bothered me for a long time. What I write has my name attached, and it seems only fair that people I quote who are paid to speak for a company or client get the same treatment. And when I quote people without their name, fact-checking my reporting or holding those sources accountable for incorrect info gets a lot harder.

(People speaking on condition of anonymity because they fear losing their job or worse remain a separate issue. If you fall into that category, I will keep your name out of the story. See my contact-me page for details about how to get in touch, including two encrypted communications channels.)

The usual way to work around that is to run a quote from the publicist but attribute it only to a nameless and faceless “company spokesperson” or “company publicist.” But I’m now thinking that the more effective response is to paraphrase a company rep’s not-for-attribution response instead of quoting it verbatim.

I can’t force PR reps to go against company policy, but they can’t force me to run their exact, management-approved words. Withholding that privilege and characterizing their answers in the language of my choice seems to be the only card I can play in this situation. Should I put it on the table?

 

 

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Weekly output: CES recap, United fleet site, cybersecurity coverage, wireless phone plans, inauguration wireless coverage, T-Mobile One alternatives

I got a little extra publicity this week from the Columbia Journalism Review when its editors illustrated their open letter to President Trump from the White House press corps with a photo I took of the White House press briefing room. It’s been flattering to see that people actually read photo credits! I would have liked to see CJR link to the original–I believe that’s a condition of the Creative Commons non-commercial-use-allowed license under which I shared it on Flickr–but the reply I got was that their CMS doesn’t support links in photo credits.

That photo, incidentally, comes from 2014’s White House Maker Faire–exactly the sort of event I don’t expect to get invited to over the next four years.

1/17/2017: Techdirt Podcast Episode 105: The CES 2017 Post-Mortem, Techdirt

I talked with Techdirt founder Mike Masnick about my experience at this year’s show. I did the interview using a podcasting Web app I hadn’t tried before, Cast. My verdict: great UX, but that name is horrible SEO.

Screenshot of Air & Space story1/18/2017: Get to Know Your Airliner, Air & Space Magazine

I finally wrote a story for a magazine I’ve been reading on and off since high school, which is pretty great. The subject: the United Airlines Fleet Website, a remarkably useful volunteer-run database of United planes that I’ve gotten in the habit of checking before every UA flight. The story should also be in the February issue, available at newsstands in the next few days.

1/18/2017: What you should really know about every major hacking story, Yahoo Finance

I put on my media-critic hat to write this post about what too many cybersecurity pieces–and too many mass-media conversations on the subject, up to and including those started by Donald Trump–get wrong.

1/19/2017: The Best Cell Phone Plans, The Wirecutter

We decided last summer that having separate guides for the four major wireless carriers and for prepaid and resold phone plans didn’t help readers who should be considering all of their options. That also imposed extra work on me. The result: a single guide that’s much shorter and will be easier to update the next time, say, Sprint rolls out some new price plans.

1/19/2017: How carriers will keep D.C. online during Trump’s inauguration, Yahoo Finance

The real test of the big four networks came not during President Trump’s under-attended inauguration but the Women’s March on Washingtoh the next day. To judge from the experience of my wife and others, the carriers did not acquit themselves too well: Her Verizon iPhone lost data service for part of the day, and I saw friends posting on Facebook that they couldn’t get photos to upload.

1/22/2017: Am I stuck with T-Mobile’s flagship plan?, USA Today

T-Mobile’s decision to limit its postpaid offerings to the unmetered-but-not-unlimited T-Mobile One gave me an opportunity to provide a quick tutorial on the differences between postpaid, prepaid and resold services.

Seven inaugurations in Washington

Presidential inaugurations are better experienced on TV than in person. It’s usually bitter cold on January 20, the crowds get unbearably large, and the Mall and Pennsylvania Avenue turn into more of an armed camp every time.

So while I’ve now been around Washington for seven inaugurations, I’ve only seen two in person, and I have had less acquaintance with inaugural festivities than you might expect.

Photo from Clinton's inauguration in 19931993: Georgetown University was abuzz over the inauguration of our fellow Hoya–Bill and Hillary Clinton made an appearance on campus with Al and Tipper Gore a few days beforehand, at which I got to shake hands with all of them on the rope line–so of course I got up insanely early on a frigid day to catch a bus downtown. That allowed me to watch it all happen from about two blocks away. It may have taken a week for me to regain the feeling in my toes.

1997: I’m not sure of my schedule then–my digital calendar only goes back to 1998 and I have no idea if I still have my paper calendar from then. But according to an e-mail I sent to a friend, I worked on the 20th, which means I must have watched President Clinton’s second inaugural address on a TV in the newsroom.

2001: I went to one inaugural ball with my then-girlfriend, now wife and then watched President Bush’s inauguration on TV. Although I had some hopes for Bush, the weather was too dreary to get me to leave my house. It did not, however, stop one of my better freelance contributors from joining the protests.

2005: With the George W. Bush administration’s genial incompetence and cronyism now obvious to me–but not to enough voters the preceding November–I had no hopes for his second term. I stayed in.

So is President Obama2009: I joined some 1.8 million people to watch President Obama sworn in–and unlike 16 years earlier, I did not get up in the middle of the night and so could get no closer than the Washington Monument. But staying home for the occasion was never an option. My wife and I also went to the “We Are One” concert at the Lincoln Memorial the day before, and the night of Inauguration Day saw us at Google’s party. (My only celebrity sighting there: Ben Affleck.) That was the closest I’ve come to the inauguration experience as pop culture often portrays it. That January 20 was also a great day in general to be an American.

2013: With our daughter only two and a half years old, attending in person was out of the question. But I did make it out to a couple of parties, one of which allowed me to break out the tuxedo that spent the next three years gathering dust in my closet. The other was the tech-oriented event at which Lupe Fiasco got hauled off the stage by security after going on an extended anti-Obama rant. Being my usual oblivious self, I was in the middle of a conversation and looking the other way when that happened.

2017: I watched President Trump’s blood-and-iron “American carnage” speech on TV at home. My only shot at seeing anything in person came when Obama’s helicopter flew over our neighborhood on its way to Andrews–but we have helicopters overhead so often, I didn’t think to step out when I heard the noise. The last two days did have me at a couple of receptions, but my calendar tonight is empty. That is fine, because I don’t feel like celebrating.

Weekly output: Tom Wheeler’s farewell speech, DirecTV boxes and apps

I tried to take Monday off and only partially succeeded, then got knocked down for most of the next three days by a completely-unsurprising CES cold. That event isn’t just a trade show, it’s a massively-multiplayer biological-warfare experiment.

On the upside, I managed to edit and caption enough of my CES photos to get a Flickr album started.

Screenshot of Yahoo Finance post on Tom Wheeler's farewell speech1/13/2017: Outgoing FCC chair: Don’t go backward on net neutrality, Yahoo Finance

I finally emerged from my home Friday morning to bikeshare over to Dupont and see Federal Communications Commission chairman Tom Wheeler’s final address. The reporting challenge here was figuring out which sources Wheeler had cited without naming in his defense of net-neutrality regulations–one of which turned out to make a weak case for or against those open-Internet rules.

1/15/2017: No direct way to duck DirecTV’s box rental fee, USA Today

The reader e-mail I got right before CES addressed a topic I’d covered not even a year ago, but since then a Wheeler initiative to require subscription-TV providers to ship no-fee apps to watch their programming has died on the vine. And a pay-TV proposal (yes, signed on by DirecTV) to do much the same on a voluntary basis has yet to result in shipping apps. In DirecTV’s case, it hasn’t even yielded updates to add AirPlay or Chromecast video output to the AT&T-owned service’s existing apps.

CES 2017 travel-tech report: My devices are showing their age

 

I took the same laptop to CES for the fifth year in a row, which is not the sort of thing you should admit at CES. I’m blaming Apple for that, in the form of its failure to ship an affordable update to the MacBook Air, but 2016’s Windows laptops also failed to close the deal.

My mid-2012 MacBook Air did not punish my hubris by dying halfway through the show and instead was content to remind me of its battery’s age by running down rapidly once past 25 percent of a charge. Seeing a “Service Battery” alert last fall had me thinking of getting the battery replaced beforehand, but my local Apple Store’s diagnostic check reported that I could hold off on that for a little longer.

2017-ces-gearWhen I had to recharge my MacBook, nearby attendees could also guess its age from the black electrical tape I had to apply to its power cord to cover a frayed area–yes, this is the power adapter I bought not even two years ago. In any darkened room, they might have also noticed the glow coming my from my laptop’s N key, on which the backlight shines through now that this key’s black coating has begun to rub off.

My Nexus 5X Android phone, my other note-taking device, kept bogging down as I was switching from app to app. If I could upgrade the RAM on this thing, I could–but, oops, I can’t. Its camera, however, once again did well for most shots, and T-Mobile’s LTE held up up except for press-conference day at the Mandalay Bay Convention Center.

WiFi was once again atrocious. I’m not surprised by this, only that the Consumer Technology Association tolerated this kind of crap connectivity at its most important event.

Two hardware items I know I can and should easily replace before next year’s CES are the USB charger I took for my phone and my travel power strip.

The remarkably compact charger that came with my wife’s old Palm Pixi almost 10 years ago still functions as designed, but it doesn’t charge my phone fast enough. I only took that item to Vegas because I lost the charger that came with my Nexus 5X (yes, the one I almost misplaced last year at CES) at Google I/O. I should have packed my iPad mini’s charger, which replenishes my phone much faster, but I won’t mind buying a cheap, fast-charging, two-port USB charger. Any endorsements?

My travel power strip also charges USB devices slowly, but the bigger problem is this Belkin accessory’s relative bulk. The Wirecutter now recommends a more compact Accell model; remind me to get that sometime soon.

I’d written last year that I probably wouldn’t take my aging Canon 330 HS point-and-shoot for another CES, but I did anyway. I experienced my usual wishes for better low-light performance and the ability to touch the screen to tell the camera where to focus, but this camera’s lens cover also no longer closes without me nudging its plastic petals into place.

I should have spent more time at CES checking out replacements, but I only had time to verify that the Canon pocket-sized model that looked most appealing doesn’t take panoramic photos.

I’d like to think that I’ll address all of these hardware issues well before next year’s CES. I’d also like to think that by then, I will always remember to note a CES event’s location in its calendar entry.

Weekly output: CES (x4), freemium apps, Faraday Future, cybersecurity, TV technology, drones, personal-data business models, Mobile Apps Showdown, battery and bandwidth advice

I wrapped up the tech-journalism hell week that is CES with a red-eye flight out of Vegas last night, as if I wasn’t tired enough after writing close to 6,000 words of copy and doing two panels, one radio interview and one on-stage intro. So if you’re hoping for typo-free prose, this may not be the post for you.

1/3/2017: The biggest busts from the world’s most renowned gadget show, Yahoo Finance

I enjoyed writing this reality-check post about past flops at CES–some of which I thought at the time could fly.

1/3/2017: Can you put a price on ‘freemium’ apps?, USA Today

You may have seen my column on alternatives to paying Evernote and iCloud appear a few days earlier in a personal-finance section that I’m told ran in some Gannett newspapers.

1/3/2017: What to expect this week at CES, the world’s biggest gadget show, Yahoo Finance

This was the second post I filed on Monday–you know, the day that was supposed to be a holiday.

1/4/2017: Faraday Future’s FF 91: Electric speed at a vaporous price

I attended the unveiling of this self-driving, electric-powertrain supercar Tuesday night and did not find the overhyped “reformat the future” sales pitch super-persuasive.

1/4/2017: Tech trends at CES, WTOP

I talked with WTOP’s Shawn Anderson and Hillary Howard about early headlines from the show. We usually do these interviews over Skype, but bandwidth was so bad that they had to call my phone.

ces-2017-cybersecurity-panel1/5/2017: The Escalating War on Cybersecurity, CES

I talked about the changing landscape of cybersecurity with Blackberry chief security officer David Kleidermacher, HackerOne CTO Alex Rice, and Qualcomm senior director of product management Sy Choudhury. One big takeaway of our discussion: Companies and organizations that don’t want to talk about their security misfortunes aren’t the ones you want to trust.

1/6/2017: CES 2017: The top trends in new TVs, Yahoo Finance

This piece ran over a thousand words in my first draft, which is not an optimal writing strategy when you have a CES-dense schedule.

1/6/2017: Selfie drones and more fly into CES 2017, Yahoo Finance

I finished and filed this from a chair near an entrance to the Venetian at around 6:30 Friday night, which is not generally part of people’s weekend activities in Vegas.

1/7/2017: Business Models in the Personal Data Economy, Mobile Ecosystem Forum

I inflicted some dead air on the organizers when I forgot that they’d moved up my introduction of this panel by 15 minutes. After that awkward start, I had a good conversation about ways customers can become empowered custodians of their own data with executives at companies trying to make that happen: digi.me founder Julian Ranger, MatchUpBox CEO Didier Collin de Casaubon, Meeco founder Katryna Dow, and Universal Music CTO Ty Roberts. Update, 2/6: MEF posted audio of our conversation.

mobile-apps-showdown1/7/2017: Mobile Apps Showdown, Living in Digital Times

I helped judge this competition (irreverently emceed by my Yahoo colleague David Pogue), then jumped on stage to introduce the app I’d evaluated, Intel Security’s True Key. My summary of its use case: “You all suck at passwords.”

1/8/2017: How to stay online in impossible circumstances, USA Today

My editor suggested I use my column to share lessons learned from CES about preserving  the battery life and connectivity of mobile devices in phone-hostile environments like the gadget show. I should have known that the press-room WiFi would crap out as I was trying to write this Friday afternoon, leaving me to limp along on the Las Vegas Convention Center’s insultingly-limited guest network.

1/8/2017: The weirdest tech we saw at CES 2017, Yahoo Finance

I filed this from the United Club at McCarran at around 11, which is also not how people normally spend a weekend night in Vegas.

Things I have learned from 20 years of CES

January 1998 brought something new to my schedule: a flight to Vegas (Southwest from BWI through Midway) and four days at the Consumer Electronics Show.

I’m pretty sure that at the time, I didn’t think this event would occupy my January schedule for the next two decades. But it has, and now that I have 20 CESes in the books I’ve learned a few things about the show.

ces-timeline• The timing is dreadful. Tearing yourself away from your family only days after the warmth of the holidays sucks—and having to deal with CES prep for the weeks beforehand doesn’t exactly put me in the Christmas spirit. If I could build a time machine, I would be tempted to let somebody else kill Hitler (on the theory that if I could construct such a device, so could many other people) and instead go back to 1973 to lobby the founding fathers of CES to hold the damn thing in early February.

• At the same time, the show often represents the first time I will have seen journalist and analyst friends in months. Catching up with these tech-nerd pals makes up for some of the family angst. Unfortunately, I’ve been doing this for long enough that some of these people have filed their last report; I had to cover this year’s show without the insight of Envisioneering’s Richard Doherty.

• The deliberate inefficiency of Vegas (casino-floor layouts are America’s answer to Tokyo’s inscrutable system of street addresses) is infuriating and has only gotten worse as CES attendance has zoomed past 175,000. I struggle to think of a major American event held in a place less capable of moving that many people around, in part because of its own choices: Not having the monorail stop at the Sands represents one of the worst unforced errors in the history of American transit planning.

ces-south-hall• Not getting a flu shot well before going to CES is one of the worst unforced errors in the history of business travel. I found out the hard way in 2009, when I spent five days after CES staggering around my house in a diseased haze–including the day when President-elect Obama toured the Post’s newsroom.

• Year after year, I never work harder than I do at CES. It’s not like I’m a foreign correspondent getting shot at… but when people who have never been to CES say they wish they could go, I struggle to respond with any graciousness.

• People will talk about the obsolescence of shows like CES, but most tech companies can’t pull an Apple and summon reporters to their own events. Having so many of these firms hawking their wares in one place helps me do my job of making sense of the tech industry–and the chance meetings that happen have connected me to good sources and new clients. As annoying as CES gets, it remains one of my more important journalistic and business-development ventures. It looks like I’m stuck with it for a while longer.

• After being from home for a few days and catching up other people’s CES coverage, I have realized once again how many things I missed–an event or a dinner I should have attended, a corner of the floor I overlooked, a vendor I should have met, a demo I should have checked out–despite spending five painfully long days immersed in the show. Whatever else 20 years of covering CES has taught, it hasn’t allowed me to not feel swamped before, during and after this thing.

Updated 1/11/2017 with some concluding thoughts.