I spent part of Tuesday, Wednesday and Thursday sneaking a peek at clocks counting down. Sadly, no rocket launches were involved: Instead, I had the less exciting but also important task of making sure that my Web Summit panels ended on time or close to it.
Getting one, two, three or four other people to wrap up a conversation as a clock hits 0:00, as this week in Lisbon reminded me, is one of those skills where I still have things to learn.
Of the five I did at the summit, two required me to improvise some questions after I exhausted all the ones I’d written down–which, since these discussions only involved one other person, is something I should have known to be a risk.
Also predictable: The one panel with four other people went a couple of minutes over when I let one of the subject-matter experts have the last word, by which I mean words.
An on-time finish matters at a talkfest like Web Summit, where the stages have panels stacked up throughout the morning and afternoon and schedule overruns will result in people not being able to eat lunch or the audience fleeing for the reception that started five minutes ago. I continue to be in awe of the people who make that happen, considering both the overall chaos level of a 60,000-person conference and the high odds of a VIP deciding to be a windbag on stage.
As a moderator, I just need to allow roughly equal airtime in my role as verbal air-traffic controller–while also asking intelligent questions, not stepping on other people’s responses, throwing in a line or two that gets a laugh out of the audience, and trying not to close out the panel with something lame like “well, it looks like we’re out of time.”
At events that invite audience questions, you have the extra challenge of people asking questions that are more comments–the dreaded, time-wasting “quomment.” I can see why the schedule-focused Web Summit organizers usually tell panelists not to bother with audience Q&A.
It’s maybe one panel in three that leaves me feeling like I checked off all the boxes. I hope I can get that average up to one in two at some point. And maybe later on I can have the prospect of being the only person behind the mic for 30 minutes or more not make me quite so antsy.