Finally, an obvious upgrade from Apple

No computer I own has aged better than the iPad mini 4 I bought at the end of 2015. But that device’s days as my work tablet are now unquestionably dwindling.

That’s Apple’s fault and to Apple’s credit. The updated iPad mini the company announced last week may look almost identical (I’ll know for sure when I can inspect it in a store), but it includes a much faster processor and a better screen and camera. Reviewers I trust have essentially been saying “yes, buy this.”

The new iPad mini also doesn’t exhibit two of Apple’s least-attractive habits, in that the company resisted the temptations to remove the headphone jack and sell it with inadequate entry-level storage. So instead of paying extra for a 64-gigabyte model as I did before, that’s now the base configuration.

I wish the new tablet retired the proprietary Lightning cable for a USB-C connector that would let me recharge it with my laptop or phone chargers. But if I must choose, I’d rather be inconvenienced by having to fish out a different cable once every other day than have to remember to bring a headphone-jack dongle everywhere I take the tablet.

If only the the Mac part of Apple would learn from the mobile-device part of it and not gouge buyers who want a reasonable amount of storage! I’m typing these words on a 2009-vintage iMac that I have yet to replace because of this problem. The finally-revived Mac mini would be a logical successor to this iMac–I can’t see buying another all-in-one when its 4K screen should far outlast its computer components–but it starts with a 128 GB solid-state drive. And upgrading that joke of an SSD to a 512 GB model costs an insulting $400.

So I continue to trudge along with a desktop that will turn 10 years old this November–although the 512 GB SSD now inside it is only a year old–instead of paying that Apple Tax. With the new iPad mini, meanwhile, the only real question will be which retailer gets my money.

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We finally got an Amazon Echo

More than four years after I first tried out an Amazon Echo, there’s now one in our house. Even by my late-adopter habits, that’s an exceptionally long time for us to pick up on a tech trend.

But waiting so many years did allow us to get an Echo at a good price: $0.00. Late last year, Verizon added a free Echo to its menu of promotions to new and renewing Fios subscribers, and the company (also the parent firm of my client Yahoo Finance) included us in this offer even though we only pay it for Internet access.

(Even weirder, this free Echo came on top of being offered a lower rate for a faster connection. I guess I should see that as belated compensation for us missing out on other new-customer incentives Verizon’s offered since our fiber-optic connection went live nine years ago today.)

We got the code to redeem for a free second-generation Echo a couple of weeks after our speed upgrade went through, I waited a week to cash it in, and our new voice-controlled gadget arrived Friday. I promptly found a spot for this cybernetic cylinder in our kitchen.

So far, I’ve set up our Echo with only a few skills: it can play Pandora Internet radio, read the news from WAMU and can control our Philips Hue lightbulbs. (The Echo’s role as a smart-home hub is the use case that I utterly ignored in the first-look post I wrote for Yahoo Tech.) I’ve already determined that the Alexa app does not make for a great grocery-list manager, so I’m now going to see if Todoist can better handle that role. And I’ve changed one setting from the default: Because we have an eight-year-old at home, purchasing by voice is off.

There’s a lot to learn, but at least I’m no longer quite so illiterate at such a major tech platform. I just hope I can keep up with our kid, who already talks to Alexa far more than my wife and I combined.

CES 2019 travel-tech report: overcoming oversights

I’ve survived another CES, this time after committing two of the dumber unforced errors possible at an enormous tech trade show.

One was not arranging an update to the Wirecutter LTE-hotspots guide to coincide with CES, such that I’d have to bring a couple of new hotspots to the show. Instead, I was left to cope with intermittently available press-room and press-conference WiFi.

It confounds me that in 2019, anybody would think it okay to host a press event and not provide bandwidth to the press. But that’s CES for you, when either PR professionals or their clients seem to shove common sense into the shredder.

Fortunately, the show press rooms offered wired Internet, so I could fish out my USB-to-Ethernet adapter and get online as I would have 20 years ago. A couple of other times, I tethered off my phone.

On its second CES, my HP Spectre x360 laptop worked fine except for the one morning it blue-screened, then rebooted without a working touchpad. I had to open Device Manager and delete that driver to get it working once again. I also couldn’t help think this doesn’t charge as fast as my old MacBook Air, but I’m still happier with a touchscreen laptop that I can fold up to use as a tablet–and which didn’t gouge me on storage.

My other big CES error was leaving the laptop’s charger in the press room at the Sands. I looked up and realized I had only 30 minutes to get to an appointment at the Las Vegas Convention Center, hurriedly unplugged what I thought was everything, and only realized my oversight an hour later. Fortunately, a call to the Sands press room led to the people there spotting the charger and safeguarding it until I retrieved it the next morning.

Meanwhile, my first-gen Google Pixel declined to act its age. It never froze up or crashed on me, took good pictures and recharged quickly over both its own power adapter and the laptop’s. I am never again buying a phone and laptop that don’t share a charging-cable standard.

I also carried around a brick of an external charger, an 8,000 milliamp-hours battery included in the swag at a security conference in D.C. I covered in October. This helped when I was walking around but didn’t charge the Pixel as quickly, and leaving the charger and phone in my bag usually led to the cable getting jostled out of the Pixel.

The other new tech accessory I brought on this trip made no difference on the show floor but greatly improved my travel to Vegas: a pair of Bose QC25 noise-cancelling headphones that I bought at a steep discount during Amazon’s Prime Day promotion. These things are great, and now I totally get why so many frequent flyers swear by them.

This is the worst interface I’ve ever seen

Our water heater broke sometime Monday, and we found out the analog way: Only cold water came out of the tap.

A visit to the basement revealed that the heater had already been reporting a problem in the least intuitive way possible. A single green LED on an assembly near its base was blinking out a pattern–eight flashes in a row, followed by a pause of a few seconds and then two more flashes.

That sequence, a small sticker explained, was the heater’s way of saying “Temperature sensor fault detected.” This same sticker listed 17 other sequences of flashes and pauses that could report anything from “No faults” to “Flammable vapor sensor fault detected.”

(The temperature sensor had indeed gone bad, although it took multiple visits by techs to confirm that and then return with a working replacement. This has left me with a renewed appreciation for household modern conveniences.)

That’s an awful user interface. It’s also what happens when you supply a single, single-color LED to display the status of a fairly complex home appliance. Bradford White, the manufacturer, could have put in a light that changed color–seeing a once-green indicator turn to red is usually your tip that something’s changed for the worse–or put in two or more LEDs.

Or that firm could have splurged on a digital readout capable of showing numeric error codes, bringing the discoverability of this interface up to that of the “DSKY” control of the Apollo Guidance Computer that NASA astronauts sometimes struggled to decipher on their way to the Moon.

Instead, sticking with that sole green LED and offloading the work of discovering its Morse-code-esque interface to customers may have saved Bradford White a dime per heater. On the upside, I’m now pretty sure I’ve seen the worst possible UI. I mean, not even Lotus Notes got this bad.

A travel to-do for Android Pie: enable lockdown

The first new feature in Android Pie that I noticed after installing it on my Pixel 12 days ago was its Adaptive Battery feature, which hunts and handcuffs energy-hungry apps (yes, that seems like a feature that shouldn’t have had to wait for a 9.0 release). The first new setting I changed was Pie’s “lockdown” option.

That’s the feature Google left out of the keynote sessions at Google I/O in May and instead saved for the closing minutes of a more technical briefing on the last day of the conference. Lockdown disables your phone’s fingerprint unlock and hides all notifications from the lock screen–a useful option if, as Android security manager Xiaowen Xin said during this presentation, “you need to hand it over for inspection at a security checkpoint.”

Or as avgeek blogger Seth Miller phrased things in a tweet then, it’s Android’s “airport mode.” It’s how you’d want your phone to behave if you must hand it over to somebody you shouldn’t automatically trust.

But lockdown isn’t on by default or all that easy to find. You have to open the Settings app, tap “Security & location,” tap “Lock screen preferences,” and then tap the slider next to “Show lockdown option” so it’s highlighted in blue.

Turning it on isn’t super-obvious either: Wake but don’t unlock your phone by pressing the power button, then hold down the power button again for about a second. You should see a “Lockdown” button on a menu that will pop out of the right side of the screen; tap that, and your fingerprint’s no good to unlock the device.

Now you know. Whenever you get Android Pie on your phone–yes, I realize that could be many months, unless apathetic vendor support prolongs that timeframe to “never”–enable this option. Then please get in the habit of using it.

When your old laptop dies at the perfect time

My old MacBook Air is now not only retired but dead. And it could not have happened at a better time.

I had resolved to donate the 2012-vintage laptop I’d finally replaced with an HP Spectre x360 last fall by donating it to the local Apple user group Washington Apple Pi, whose MacRecycleClinic refubishes still-functional Macs for reuse and scavenges the rest for parts. And since I’m speaking at Saturday’s Pi meeting about the state of computer security–the gathering runs from 9:30 a.m. to noon-ish in Enterprise Hall room 178 at George Mason University’s main campus in Fairfax, with my spot a little after 11 a.m.–I could bring the old Air with me to hand over.

So yesterday afternoon, I made one last backup of the Air’s files, signed it out of its Web services as per Apple’s advice, and rebooted it into macOS Recovery to wipe the drive and re-install macOS High Sierra from that hidden partition. Then I followed the counsel of experts for a USA Today column earlier this month and used Apple’s FileVault software to encrypt its solid state drive all over again.

Several hours later, High Sierra wrapped up that chore. I once again rebooted into Recovery, used Disk Utility to wipe the SSD–and then couldn’t install High Sierra, because the installer reported that the drive’s Self-Monitoring, Analysis, and Reporting Technology (SMART) software had found a problem that left the volume unusable.

After a moment’s irritation, I realized that this timing was perfect. It followed not just five years of trouble-free drive performance but a complete erasure, re-encryption and re-erasure of the volume, so there could be nothing left to recover–and therefore no need to apply physical force to destroy the drive. This Mac has failed me for the last time, and I am okay with that.

An occupational risk of freelancing: zero words on topic A

The European Commission socked Google with a €4.34 billion fine Wednesday over its treatment of Android device vendors, and I have had zero words published to my name about that blockbuster ruling.

It happens. When you’re not on staff and not in the newsroom as a major story breaks, you can get left aside as staff writers jump on that topic and editors scurry to get their copy posted. That collective rush to publish–and the glut of hot takes about whatever tech issue tops a day’s headlines–may then result in you not being able to sell anything about said storyline before everybody’s moved on to the next breaking topic.

So, yes, I have not opined at length over the EC’s judgment that Google abused its market power in requiring Android vendors to ship its Chrome browser and set its own search as the default if they wanted to bundle the Play Store. I haven’t even gone on radio or TV to spout off on Google getting this roughly $5 billion haircut, leaving only my initial, skeptical tweets as my comments.

I feel like I’ve put my tech-pundit status in jeopardy, especially considering the shameful lack of even unpaid broadcast exposure.

On the other hand, I should appreciate being able to think through this matter instead of having to file 800 words of first-few-hours analysis.

On the other other hand, my self-employed status also means I don’t have to crank out four posts in a day every time Apple commits news. And not being beholden to a single newsroom lets me self-assign less-obvious coverage, as long as I can find a willing client. That occupational flexibility may yet allow me to get back to Topic A in tech news this week, if I can just find the right angle to pitch to the right editor…