The past three months of travel have returned me to many of my usual winter destinations, which has been great all around. But one flight in particular also took me somewhere I’d never reached before: past one million miles on United Airlines, a line I crossed 75 miles before landing in Frankfurt on my way to Barcelona for MWC last month.
That’s not one million frequent-flyer miles earned: United, like American Airlines and Delta Air Lines, offers a separate set of benefits to long-term customers based on miles flown. And United is both stricter about welcoming passengers to them and more generous afterwards.
Where Delta simply totals expenditure-based elite-qualifying miles and American factors in flight distance on paid flights on its aircraft plus base miles earned on paid partner-airline flights, United counts just miles aboard its own planes with only two minor accounting exceptions (read after the jump if you want the details). Its reward for the first million miles is MileagePlus Gold status for life–still the best mid-tier status you can get on the big three carriers.
My journey of a million miles started with an ignominious single step: I misplaced a paper ticket and flew Continental Airlines a day late from Newark to Paris to visit my family in the spring of 1989. (I didn’t have a CO frequent-flyer account until my father opened one for me in January of that year; thanks, Dad.) After a couple of years of that transatlantic lifestyle, I barely left the ground for the next few years and flew Continental even less. Fortunately, that airline didn’t enforce a miles-expiration policy–allowing my wife and I have a wonderful ride to Italy and back for our honeymoon, upgraded with miles I’d earned a decade ago.
I didn’t open a frequent-flyer account on United itself until 2003. (My Washington Post colleague Keith Alexander’s business-travel coverage and my belated introduction to FlyerTalk were instrumental in making me realize the utility of focusing my business on the airline with a hub here.) E-mail statements from United are the only records I have left that long ago of my lifetime miles, and they show the number slowly ascending–from 52,056 in February of 2007 to 92,926 in February of 2009.
But then two things happened within about six months: United and Continental completed their merger in October of 2010, and then the Washington Post got rid of my column and my job. The first development combined lifetime miles mostly accumulated on flights out of Newark in the previous century with those I’d clocked more recently out of Dulles and National; the second freed me to travel, both on my own money and that of conference organizers.
By February of 2016, I was up to 581,205 miles; by February of 2018, two years of covering and speaking at events across oceans had me at 750,291. Along the way, I developed an exhaustive acquaintance with the seat maps of United’s fleet, increasingly detailed mental maps of its hubs, and an enduring fondness for George Gershwin’s “Rhapsody in Blue” even after hearing snippets of it thousands of times in United ads, safety videos and hold music.
At the start of 2020, I finally added a column to my status-tracking spreadsheet (if you don’t have one and you’ve read this far, you should fix that) to record my million-mile progress. And then that progress stopped.
Last year saw this journey resume in earnest, and I finally crossed the million-mile mark on Feb. 26. Some avgeeks have had their flight crews celebrate the occasion, but I didn’t want to make myself too much of the story.
Because my newfound lifetime status wasn’t just about me: United lets million milers designate a companion to share their benefits, meaning I could elevate my wife to my own status. Sending an early-morning e-mail from a lounge in Frankfurt to surprise her with that news felt as good as any upgrade clearing ever has.
United’s lifetime-miles math only allows two exceptions that I know of. The ongoing exception is that if you already have elite status, you get credit for at least 500 miles even if your route was shorter than that; I will freely admit that in recent years, I got in the habit of booking itineraries with short connections like DCA-EWR and LAX-LAS to nudge my progress forward.
The one-time exception came after the merger, when management decided that since Continental Airlines had counted elite-qualifying miles towards lifetime totals, it would be fair to do a one-time recalculation on the United side to have those lifetime totals reflect elite-qualifying miles as well. Those additions of “EQM” added at least 4,600 miles on CO partner airlines and 26,000 on UA partner airlines, assuming my calendar isn’t missing any flights from 1999 onwards.
But I also spent a couple of years crediting United flights to my long-gone US Airways account–some 28,000 miles’ worth–and I didn’t even think to credit the United flights I took home from Hong Kong in 1998 after Northwest went on strike, missing out on another 9,000-plus miles. Finally, my lifetime flight total doesn’t reflect any travel on UA or CO before 1989; if it did, I might have been able to write this post in 2019.
Updated 3/25/2002 with additional details on pre-2012 mileage math.
Pingback: Weekly output: streaming-media survey, U.S. wireless-industry history, Cue Health vulnerability, United app’s flight simulator, Earth Day optimism, federal broadband-buildout plans | Rob Pegoraro
Pingback: Twenty countries and counting… counting slowly | Rob Pegoraro
Pingback: 2022 in review: clouds clearing | Rob Pegoraro