Why has Google News gotten so useless?

The one thing you should be able to count on Google doing–with robotic if not remorseless consistency–is finding things on the Web. But the Google News site it launched in 2006 keeps going from useless to more useless as successive redesigns purport to improve it, and I’m giving up on asking why.

First, sometime in the second half of 2017, the desktop version quietly dropped the “Search Tools” menu that lets you search by date. That right there is a dealbreaker in any newsroom: If you want to know which publication got to a story first, you must be able to limit your query to articles posted before a day, month and year.

Then Google’s mobile and desktop searches started not matching–at all.

Later, the mobile version of Google News went on the same feature-starvation diet as the desktop edition, leaving it just as woeful in everyday use.

More recently, Google News has stopped showing snippets of stories, as you can see in the first screengrab here. It only offers headlines–which, now that search-engine optimization has boiled much of the creativity out of that exercise in compressed prose, may not even be that fun to read.

The crazy thing is that you start a Google search at the company’s home page, then click or tap the “News” tab atop your first results for ad-free, news-only results, you will get the old version of Google News. That still lets you focus a query by date, still provides a preview of a story’s text, and still doesn’t make me long for the metadata that I’d get in an analog, paper-based library.

So why does Google foist this impostor news-search site on us and insist that we click to a second page to access a functional version of it? I have no idea. I’ve tweeted about this too often, including tagging Google’s news v.p. Richard Gingras, and I’ve personally lobbied Googlers (most recently at last year’s Online News Association conference) to fix the damn site, but nothing has changed.

I’m left to think that Google just doesn’t care to make a news-search site that journalists–or any involved citizen–would want to use. So I’ve been increasingly leaning on Microsoft’s Bing News, which does offer the minimum-viable-product functions of a date-limited search and story-snippet previews. I suggest you go and do likewise.

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2 thoughts on “Why has Google News gotten so useless?

  1. Hi, Rob. *Excellent* post. Ok to reproduce on TeleRead.org? A logical follow-up for us. Google:

    site:teleread.org “google news”

    No pay, alas. In the current advertising environment, it just doesn’t pay for a site like ours to be commercial.

    If reproduction is OK, do let me know exactly what to say in the editor’s note.,

    Thanks, David

    David H. Rothman Editor-Publisher, TeleRead.org 703-370-6540

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