Correlation or causation: Verizon, LastPass and last weekend’s USAT column

The reaction to last weekend’s USA Today column has been interesting and a little confusing.

LastPass logoOn one hand, I’ve seen a variety of reader reports–more in reader e-mail and in comments on the post I wrote here first to see if this was a wider problem as well as on the Facebook page post in which I shared the column than in comments on the column itself–of other Verizon login failures.

On the other hand, Verizon is now thinking that this is related to my using LastPass. My PR contact there said that one of his colleagues had noticed the screenshot in my post here revealed that I use that password-manager service and suggested I try disabling its extension in the problematic copy of Safari.

I thought that a somewhat ridiculous suggestion, since each time I’d typed in the password instead of letting LastPass enter it for me. But once I did that, I could log in normally. And when I enabled it again, I got the same login failure as before. There’s correlation here. Causation? I don’t know.

I e-mailed LastPass’s CEO Joe Siegrist (not because I thought this a CEO-level issue, but because we met a few years ago and I’ve always found him quick to reply to a query) to ask his people to look into things.

If they can reproduce and, better yet, document a problematic interaction, that would be good to know and a good thing to add to the column. If they can’t (a distinct possibility considering that the guy I quoted in the column having a similar problem, PhoneScoop editor Rich Brome, told me he doesn’t use LastPass), the mystery will continue.

In the meantime, I’ll throw this question out there: If you use LastPass, have you seen any other cases of a login with a valid password failing?

Weekly output: e-mail privacy, 3-D printing, TV antennas, smartphone competition, sports networks, bargaining over TV bills

It’s not a total coincidence that I wrote as much about TV as I did in the week running up to one of the biggest televised events of the year.

1/28/2013: Why Can’t Web Services Compete To Protect My Data From The Feds?, Disruptive Competition Project

Reporting this one made me feel a little dumb when I realized that I could have had a nice little scoop weeks or months earlier if I’d just asked Google, Microsoft and Yahoo what they require before turning over a user’s e-mail data to the government. It turns out that all three go beyond the strict requirements of the Electronic Communications Privacy Act in requiring a warrant–but that none seemed to think this was something worth bragging about.

1/29/2013: Hold Your Fire Before Freaking Out Over 3-D Printed Guns, Disruptive Competition Project

I started writing this post in December, then decided I didn’t like the last third of it and set it aside. I finally picked it up again after CES. Somewhat to my surprise, it only got one “you want to ban all guns” reply.

Discovery TV antennas review1/30/2013: Two Flat, Stick-On Antennas Tune In Free TV, Discovery News

I revisited the subject of over-the-air TV for the first time in over a year to review a couple of flat, lightweight antennas. Somewhat to my surprise, they worked better than the old set of rabbit ears I had plugged into the set downstairs (and unlike that antenna, I could put each one high enough on the wall to avoid becoming a plaything for our toddler). So I bought one of these models, the Mohu, and am now trying to figure out exactly where on the wall it will get the best reception of the three trickier network affiliates: ABC’s WJLA, CBS’s WUSA and PBS’s WETA.

2/1/2013: Will A Two-Party System Adequately Represent Smartphone Users?, Disruptive Competition Project

BlackBerry has a new operating system, but will it do any better than Microsoft’s Windows Phone? (I’ve been testing Windows Phone 8 on an HTC 8X; there are things I like about it, but the app selection really holds it back.) In this post, I express the possibly-futile hope that either BlackBerry or Microsoft can become a viable alternative to the increasingly entrenched duo of Apple and Google.

2/3/2013: How sports networks inflate your TV bill, USA Today

One of the people on my neighborhood’s mailing list asked about a new fee that Verizon was going to put on her bill to cover regional sports networks. I told her I’d see what else I could find out. The column also includes a reminder that TV rate hikes can, at least sometimes, be negotiable if your service thinks you’ll leave.

Sulia highlights this week included two more rants about the TV business–one on Verizon’s extortionate CableCard rate hike and another about the stupidity of making some Hulu content “Web-only”–and a post noting that the “Apple tax” is real when you look at what it costs to get more storage on an iPad.