Duly keynoted

SAN FRANCISCO–I set a personal record for keynote livetweeting with the 3.5-hour production that opened Google’s I/O developer conference here on Wednesday morning. That was by far the longest tech-event keynote I’ve sat through, but nowhere near the strangest.

I:O logo onstageFor that, I might have to give the nod to Qualcomm CEO Paul Jacobs’ freakshow of a CES keynote this year that somehow included Steve Ballmer, Bishop Tutu, Guillermo del Toro and Big Bird. But I could also point to last year’s I/O keynote, capped off by a livestreamed skydive onto the Moscone West roof. Or what about the epic networking meltdowns of one of 2010′s two I/O keynotes?

The Microsoft keynotes that opened CES through 2011 were their own breed of weird, thanks to their history of random celebrity-guest appearances and technical meltdowns.

The keynotes Steve Jobs led for Apple were models of restraint in comparison. (I can’t speak to the live experience of those since his death, as I haven’t been gotten given a press pass to any of them.) Jobs spoke at a measured pace, the slides mostly consisted of white text on black backgrounds, supporting speakers didn’t come onstage to their own at-bat music, and the guests who didn’t work at Apple were almost always confined to executives at other tech firms cooperating with Apple on various projects–not random boldface names.

But the Steve Jobs And Apple Show made its own mistakes. The extended dissertation at Macworld NY in 2001 over how Apple’s PowerPC processors weren’t really slower than Intel chips was both legendarily dull and distinctly dodgy, given that Apple was already working on its subsequent switch to Intel. (Trivia: I think was also the one and only time a review of mine got favorably cited in an Apple keynote, when Jobs gave a shout-out to my iDVD review.) And was it really necessary to end each one by playing an ad for the new product not once but often twice?

I can’t think of too many other forms of creative output more in need of editing than the average tech-industry keynote. But if the people involved can’t do that, I have two lesser suggestions: Keep any slides with numbers on the screen a little longer, so we can jot them down correctly, and follow Google’s good example by providing power strips and Ethernet in at least the first rows of seats for the press.

About these ads

The business of business cards

A week ago, I ordered business cards yet again–my sixth such transaction, adding up to 900 cards procured since I embarked on this adventure two years ago.

Business-card iterationThat purchase also represented the third version of my card’s design since my initial market research: sifting through the stack of cards on my desk and determining that those made of unusual materials (not to name-drop, but Steve Wozniak’s card is photochemically etched steel) and those in unusual sizes stuck out.

A different size of paper being a lot cheaper than metal or plastic, I opted for miniature cards–which brought the added benefit of doubling my wallet’s capacity.

The basic design has stayed the same since (for those curious, the image on the back is the photo of the Blue Ridge I picked for my Twitter background years ago, the close-up of a manual typewriter’s @ symbol on the front comes from the too-many shots I took for this blog’s header image, and the text is in Franklin Gothic and Hoefler Text). But I’ve increased the font size on the front after people said that copy was too hard to read; on the back, it’s gotten smaller to leave more room to jot down notes.

I’m sure that I’m overthinking this. But I also like graphic design, and this exercise yields nearly instant, mostly positive feedback from people who see a card that doesn’t look like most.

Continue reading

A neater yard and an emptier screen: How spring kills my productivity

I’ve written before that I’m a writer with a gardening problem, but my condition is never more obvious than this time of year.

lawn pornBetween late March and mid-May, three things come together for D.C.-area people who don’t mind dirt under their fingernails: many of the plants you want return to life, most of the plants you don’t want run rampant, and the mosquitoes remain offstage.

Since I work from home, I only need to look up from my desk to see the state of my yard. There, I have problems that I can attack without waiting for a reply from a source, the end of a tedious battery-life test, or a go-ahead from an editor: weeds to yank out, seeds to sow, flowers and shrubs to move around, borders between the lawn and the landscaped areas to tidy up.

Some of this work is hot and exhausting–I must have transplanted around 100 pounds’ worth of plants this spring–but much of it can be done in short stretches before I shower or right after some other chore that takes me outside, like getting the mail or taking in the trash and recycling. Plus, with many of the fast-spreading weeds that infest my yard every spring–I must have yanked out 15 pounds of chickweed and deadnettles so far–there’s the seductive promise that with a twist of a weeding fork in the right spot, I can painlessly dislodge a massive clot of uninvited foliage.

And as a 10-minute break stretches into an hour and I realize that my hands have gotten too dirty for me to want to check my phone, upstairs I have a half-written e-mail, a document that stops with my byline and a blog post that only consists of a handful of links. But when I do return to those things, the view outside will please me so much more.

Your device can be too small and too thin (July 2012 CEA repost)

(Since a site redesign at the Consumer Electronics Association resulted in the posts I wrote for CEA’s Digital Dialogue blog vanishing, along with everything there older than last November, I’m reposting a few that I think still hold up. This one ran July 27, 2012; it’s on my mind again after two recent stays with relatives who had broadband Internet at home but no WiFi router connected to it.)

For well over a decade, I’ve had the same wish list for each new gadget: smaller, lighter and thinner than its predecessors. But lately, I wonder if I should be more careful about what I wish for.

too-thin laptopI still appreciate carrying around devices that weigh less and take up less space than earlier models—preferably while running longer on a charge. But some recent devices I’ve tested or purchased suggest the costs of being too thin or too small.

Consider the connections around the edges of many new laptops, including the MacBook Air I just bought, but also many Intel-based Ultrabook PCs. The thinnest among them often leave out wired Ethernet ports and standard HDMI video outputs, requiring users to pack adapters.

That’s not a huge tradeoff for video. If you expect to plug a laptop into a monitor or an HDTV, you’re foolish not to bring your own cable, and one with a micro-HDMI plug at one end will take up less space than a full-sized equivalent. But with networking, you’ll need to bring an adapter supported by your operating system or trust that Wi-Fi will always work, no matter how many other people jam the airwaves near you.

And as just about anybody who’s gone to CES or any other tech conference can testify, that rarely happens. Veterans of these events know to look for Ethernet, and some companies have taken note: Google won compliments for providing wired Internet access in the press seats at its I/O conference last month.

The race to build the thinnest laptop, as opposed to the lightest, doesn’t make much sense from a usability perspective. An added eighth of an inch in thickness won’t make a laptop any more awkward to operate or carry. It’s not a thick phone that will break the line of a suit when tucked into a pocket.

Smartphones risk a different sort of miniaturization malfunction. Since the 1990s, phones using the GSM standard have used compact SIM (subscriber identity module) cards to store account data. This has made it easy to move a number from one phone to another and, with an unlocked phone, switch temporarily or permanently to a new carrier.

That’s given GSM a serious advantage over the competing CDMA standard, which doesn’t require any such physical separation of an account and a phone. (Trivia: Some CDMA carriers have employed a SIM equivalent called an R-UIM  or removable user identity module, but not in the U.S.)

In recent years, the SIM scenario has gotten a little more complicated with the arrival of micro-SIM cards. But you can still use a micro-SIM in place of a standard card (technically a mini-SIM) if you pop it into an adapter or position it so its contacts align properly in the slot (I’ve done it, but it took a few tries). And you can cut down a SIM to micro-SIM size.

Now, however, the industry has certified a “nano-SIM” standard that is smaller still and slightly thinner. So you won’t be able to shoehorn a micro-SIM into a nano-SIM slot, and using a nano-SIM card in phones designed for bigger cards will require an adapter instead of just careful placement.

Whether saving .0037 cubic inches of space over the already tiny micro-SIM card (in context, .1 percent of the volume of an iPhone 4S, considerably less in the current crop of big-screen smartphones) is worth that complication seems to have gone unexplored. Would we be better off if everybody had standardized on micro-SIM and let designers find other ways to condense phone hardware? We’ll never know.

Manufacturing ever-smaller gadgets also imposes costs we may not notice until later on. You may find that you can’t upgrade the memory on a new laptop—a serious risk if an operating system upgrade requires more memory than the last release. Are we ready to foreclose on the idea of upgradable hardware?

Repairing a tablet or a computer can also move from tricky to difficult once its components get tightly-packed together. The same goes for recycling a defunct device—although if a manufacturer provides its own, easily accessible recycling service for those gadgets, I’ll give it a pass.

The risk in making this kind of complaint is sounding like a grumpy old man, desperately clinging to his trusty old Ethernet cable and SIM card as he stands in the way of progress and the laudable goal of making computers simple, worry-free appliances.

But at a certain point, standards friendliness, repairability and expandability should outrank shaving yet another fraction of an inch or an ounce off a product. That would leave plenty of other things companies can try to beat each other on. Did I mention battery life?

A bout of broken links at CEA’s blog

The Consumer Electronics Association recently moved its Digital Dialogue blog over to a new content management system. That wouldn’t be a news item to me, except that when CEA switched its blog to the same CMS that runs the rest of the site, they elected not to bring over entries older than November.

CEA Digital Dialogue logoThat means that along with CEA posts going back to the blog’s debut in March 2008, all of my own work there has gone down the bit bucket. (That’s not the first time this kind of link rot has happened; when Discovery News changed CMSes and redid its design in January, my car2go review somehow vanished; they were able to repost it, but not at the same address.) That’s not what I would have done; it’s also not my server.

You can still find most of my CEA contributions through the Internet Archive, but only if you know the original address of each. So I asked the folks at CEA if they’d mind me reposting some of that stuff here–I had to ask because my contract, like too many freelance arrangements, had a “work for hire” clause assigning copyright to them–and they said that would be fine as long as I noted where and when the work first appeared.

I said “some” and not all because I don’t have the time or motivation to rescue 50-plus contributions, not all of that material retains its relevance, and some of it is, you know, not that good. Four I have in mind: a December 2011 post unpacking the odd ritual of granting exemptions to the Digital Millennium Copyright Act’s anti-circumvention clause, an April 2012 rant about how “digital rights management” restrictions in e-books preserve Amazon’s dominance, a June 2012 confession of how I overestimated the appeal of the DVD recorder, and a July 2012 protest against sacrificing compatibility or connectivity to make phones and laptops fractionally smaller or thinner.

But if there are others you’d like to see restored here, please let me know. To help with that, I’ve gathered a more-or-less complete list after the jump of the posts, podcasts and chats I did for CEA, with Internet Archive links when available.

Continue reading

That war I bought into 10 years ago

A decade ago, I was staying up late to watch my country invade another. I had a personal investment in the war I saw unfolding on TV and on the Web: One of my cousins was a corporal with the Marines, and his unit was crossing the border into Iraq. And I had been persuaded that we were doing the right thing.

Post Baghdad front pageThe reporting I’d seen in my newspaper and others told me that we had probable cause of Iraqi chemical, biological and nuclear weapons efforts. The front page of March 20th’s edition of the Post treated them as givens.

Sure, I hadn’t found President Bush to be the most convincing advocate. But Colin Powell knew of what he spoke, right? And I, like others, thought British prime minister Tony Blair had made an eloquent case for the grim necessity of war.

Early on, it looked like we’d be proved correct. Only weeks after the start of the war, Baghdad fell; I kept that day’s A section of the Post as a souvenir.

Then everything got so much more complicated over weeks, months and years. My cousin came home safe (as did his sister, who followed him into the USMC and then Iraq), but thousands of other Americans did not. The day-one gung-ho reaction on newspaper front pages looks like a cultural fossil now.

I’m not writing this to unpack the last 10 years of U.S. policy in the Mideast. You can overdose on that elsewhere. It’s just an appropriate day to admit that I got spun into believing things that weren’t so–and so did too many of the journalists who wrote the stories that had helped convince me.

My Sulia experiment, three weeks in

If you follow me on Twitter or you’ve liked my Facebook page, you may have spent the last three weeks wondering “What is this Sulia site and what is Rob doing there?”

Sulia logo

Fair enough. Sulia bills itself as a “subject-based social network” that “connects you to the top social sources on subjects you care about,” both by curating links to postings elsewhere and inviting contributors to post their own short updates.

The New York firm also provides curated feeds to news organizations; I first encountered it as a source for the “Live Topics” section in the Washington Post’s iPad app. It’s gotten some coverage from places like AllThingsD and Mashable but otherwise hasn’t risen to an “oh, that” level of recognition.

Anyway, back in August I got a pitch from Sulia inviting me to become a technology contributor. Its mention of compensation intrigued me, but then I spent most of the next month and a half traveling and I forgot about it until Sulia showed up in this blog’s stats in December. I inquired further; after some negotiation and the realization that I might need an extra outlet for my CES coverage, I signed on for a one-month trial.

Sulia posts should fill a gap between tweets and blog posts: you can’t write anything longer than 2,500 characters, headline included, and you can’t format it beyond adding an  image or a YouTube embed.  The headline and a link to the rest of each update then go out automatically on my Twitter and public Facebook feeds. It’s not Twitter’s microblogging but more along the lines of Tumblr-style mini-blogging–except that unlike those sites, Sulia pays contributors.

It’s not a huge sum. As a per-word rate, this stipend represents the second-worst I’ve accepted after my paltry WordAds income here. (Another Sulia contributor described it as “a bit of extra bourbon money”; I’m doing a little better than that each week, unless we’re talking seriously high-end hooch.) But it’s also infinitely more than the $0.00/word Twitter pays me, and I don’t have to bother with invoicing either. Hence my motivation to post a thought on Sulia that might otherwise require serializing over three or four tweets.

For example, I have used Sulia posts to:

Few of those items would have merited a story of their own for my clients at the time. Some could have surfaced here, but that would have involved more work–I can’t resist the urge to tinker with prose and its presentation using the tools available here–and even less income.

So in that sense, it’s worked well and slotted neatly into my workflow.

I’ve been less happy to see glitches deprive some updates of images I’d uploaded (it seems I found a Safari compatibility issue) and, less often, strip out line breaks or even some of my words. With no editing after posting, my only recourse is to delete an update and rewrite it.

I also need to work on my own approach: I’ve often found myself fiddling over Sulia updates as if they were mini-articles instead of really long tweets, and that same inability to focus has also led me to miss chances to jump on breaking news.

Three weeks in, I can certainly attest that I’m still figuring this out.

What about you? Do you find this exercise in compressed prose worth a click over from Twitter or Facebook?

Post-CES travel-tech recap, 2013 edition

Last week was a little busy. I flew to Las Vegas to cover CES, walked several miles each day trying to stay on top of show events, wrote and spoke at length about it, ran into Vint Cerf (who, no kidding, asked for help getting on the Internet) and met Bryce Harper (I told him thanks and good luck). And I subjected various hardware and software to the cruel and unusual punishment of five days at the electronics show.

CES 2013 travel techHere’s how technology worked out compared to last year–and 20102009 and 2008.

This time, I left my 2011-vintage ThinkPad at home in favor of the lighter, faster MacBook Air I bought last summer. The battery life and backlit keyboard were great; I was not so fond of having to break out an Ethernet adapter (not Apple’s, but a $10 Monoprice model that worked just as well once I went to the trouble of installing drivers for it) when I didn’t want to take my chances with WiFi.

But–this is going to sound crazy–the WiFi actually worked at lot more often at CES this year. Even in the past-fire-code-packed Samsung press conference, where the Mandalay Bay convention center’s wireless somehow never dropped. I would love to think that we’re learning a few things about scaling this technology.

I did my standup computing on two loaner smartphones I’d packed, an unlocked Galaxy Nexus on a prepaid T-Mobile SIM and an HTC 8X Windows Phone unit on Verizon. Both were a lot better than the smartphones I took last year–even though one of them was a Verizon LTE Galaxy Nexus. (Yes, the VzW Nexus was that bad.)

I employed the HTC phone and its faster, more reliable LTE connection for a fair amount of tethered access. That worked fine in my hotel room but was almost unbearably unreliable in crowded settings like Qualcomm CEO Paul Jacobs’ bizarre keynote. As in, the one where Jacobs kept going on about how awesome our wireless future was going to be.

I took more photos with the 8X than with the Nexus, but I still spent more time on the Android phone. I blame Twitter–specifically, its buggy, clumsy excuse for a Windows Phone client. The Nexus also had slightly better battery life, but I was pleasantly surprised to see I didn’t have to recharge both phones by lunch every day.

The one application I used most often was Evernote. Once again, it was terrific to be able to start a note on one device, then seamlessly pick it up on another. And once again, I could not get through the week without a synchronization hiccup resulting in conflicting modifications that I had to reconcile by going over two copies of the same note to see which one was newer.

For photo editing, I used mostly iPhoto, with OS X’s Preview handling some basic cropping. My word processor? Don’t laugh: OS X’s TextEdit, combined with the free WordService plug-in, sufficed to generate copy to paste into an e-mail or a blog post.

I brought an old Canon point-and-shoot camera (some of its work is on display in the Flickr set shown after the jump). It was fine in most cases, but there’s no way I’d take that to another CES. Modern cameras have better resolution, low-light performance and telephoto reach, and now camera vendors also seem to have agreed that they all should support automatic picture transfers to cameras for on-the-go sharing.

The photo above shows the two other major pieces of technology I brought: the Belkin travel surge protector that avoided “who gets the last outlet?” awkwardness in various press rooms, and the nerdy Airbeltbag messenger bag that distributed the weight of my gadgets sufficiently well to keep my shoulder from feeling completely destroyed. Continue reading

End the CES press conference as we know it

LAS VEGAS–Around 1 p.m. yesterday, when one of the two lines to get into Samsung’s press conference had already stretched around the corner of one long corridor in the Mandalay Bay hotel’s conference center, I had to question the use I was making of a painfully long day.

CES journalists assembledPress conference day has been part of the CES routine for as long as I’ve known the show. From 8 a.m. to 6 p.m. the day before the show actually opens, a line of consumer-electronics vendors take turns pitching their plans for the coming year. It should be a good opportunity to get a read on their priorities and see most of their new products.

But the massive crowds these events attract–and the lack of any meaningful Q&A time, usually a requirement in real press conferences–increasingly make them a no-win proposition. First you wait half an hour or longer to get in line (if you’re lucky or on excellent terms with the PR types running the show, you can squeeze in later), then you hunker down on the floor, in the back or the side of an enormous room (to get a seat, you’d need to have camped out more like an hour in advance).

You then watch a parade of executives bantering on about the company’s hopes and dreams and showing off their upcoming wares, which is good and useful–but from the cheap seats, you see no more detail than you’d get from watching video offsite. And except for Sony’s presser, which takes place in its exhibit area at the Las Vegas Convention Center, you rarely get any hands-on time with the new hardware either.

And only a lucky few reporters get to have any sort of conversation with the executives involved before everybody has to rush off to the next press conference–make that, the one happening an hour later, since the one kicking off in 10 minutes is already at capacity. TechnoBuffalo’s Roy Choi came up with an apt description of the phenomenon while standing next to me on one of these lines: “It’s really more of a lecture.”

If you’re a large and successful tech-news operation, you can work around this inefficiency by flooding the zone with reporters–CNet sent 90 people to cover CES, a fact that kind of makes me want to cry. But if it’s only you and one or two other journalists, you have to question spending a day like this.

So next year, maybe I’ll fly out on press conference day instead. I’d still have the full show itself before me–and, to rebut the “CES is dead” crowd, being able to see almost an entire industry’s worth of upcoming products and talk to the people involved remains worth the time and travel expense. And in the bargain, I’d have an extra day with my family.

Belated updates to this year’s stories

You don’t have to run a correction when a story changes after you’ve written about it–but it is polite to follow up. Here’s a not-so-short list of updates to stories I’ve done this year.

Old stories sepia toneWhen I wrote that Google’s new, unified privacy policy would almost certainly be recast to let users opt out of having the company assemble a detailed portrait of them based on their use of separate Google services, I was wrong; that has yet to happen.

Sonic.net’s groundbreaking fiber-to-the-home service–a steal at $69.95 a month for 1 billion bits per second–seems to be off to a fine start in Sonoma County, but the planned expansion to San Francisco’s Sunset District is still on the way. It hasn’t shown up as an advertised offering on this Santa Rosa, Calif., Internet provider’s home-services page either.

Remember when adjacent-friend-discovery apps were going to blow up after their moment in the sun at SXSW in March? Didn’t happen. Facebook bought Glancee (and has yet to do much publicly with its technology), while Highlight seems to have fallen off the map (maybe I’m not hanging out with the right crowd?).

The ethics of outsourced manufacturing, fortunately, have stayed in the headlines since I wrote about them in March for CEA. And we may even be seeing legitimate progress, to judge from the New York Times’ story earlier this week recounting upgrades in pay and working conditions at contract manufacturers Foxconn and Quanta’s Chinese factories.

I’m still waiting to see comparable progress in liberating e-books from “digital rights management.” The sci-fi publisher Tor/Forge–a subsidiary of Macmillan–went DRM-free in July, but other branches of the major publishing houses have clung to this self-defeating measure. 

After saying so many good things about the car2go car-sharing service–and seeing that story get picked up in a few other places–I have to confess that I, ahem, haven’t used the service since. Capital Bikeshare is even more convenient and cheaper for trips under two miles, plus I need to make my way into the District to jump into one of car2go’s Smart fortwo vehicles.

I tempered my praise for Sprint’s Evo 4G LTE by wondering how long its users would wait to get Google’s software updates. Answer: almost six months, the time it took HTC and Sprint to deliver the Android 4.1 release Google shipped in June.

I was pretty sure I’d buy a Nexus 7 tablet after liking it as much as I did in July. But now that I own an iPad mini, that purchase seems like it would be redundant. Am I making a mistake there?

After teeing off on Apple Maps in the first chapter of my iPhone 5 review for CNNMoney.com, I have to give Apple credit for fixing the two worst flaws I called out. It now lists the correct address for the Kennedy Center as its first search result and provides a route to Dulles Airport that don’t cross any runways. But it still doesn’t know about Yards Park or the new 11th Street Bridges across the Anacostia–and the latter omission means its directions will now send you on a closed stretch of freeway.

My upbeat review of Samsung’s $249 Google Chromebook noted some build-quality concerns, in the form of a loose corner of the screen bezel. I found out the hard way that it’s more delicate than that; its LCD is now broken, and I don’t even know how. (We do have a two-year-old at home, but it’s also possible that I dropped something on it.)

My advice about enabling multiple-calendar Google Calendar sync on an iOS device by setting up your Google account as a Microsoft Exchange account will soon be obsolete. Effective January 30, Google will no longer support Exchange syncing on new setups (although existing ones will still work). Fortunately, it’s also posted instructions to enable multiple-calendar sync without the Exchange workaround.

3/23/2013: Updated the link for the car2go review after the post vanished in a site redesign and, for CMS-driven reasons that escape me, could not be re-posted at the same address.