Apple Mail malaise (update)

There’s no program on my Mac that’s annoyed me more over the last year than Mail. Which is funny, because for years I held up that program as an example of Apple working to fix customers’ problems while Microsoft let Outlook Express decay.

Apple Mail about boxBut sometime during the development of OS X Mavericks, Mail went off the rails. It shipped with a bug that made syncing with a Gmail account awkward to implausible. Apple fixed that within weeks, but other problems lingered through many or all of its updates to Mavericks:

  • Searching for old messages was intolerably slow, to the point where it would be faster to grab my iPad, log into the relevant account and start the search… after first running up and down the stairs to find that tablet.
  • Switching back to Mail from other apps would leave the insertion point randomly shifted to a point months or years in the past–which, to be fair, is great for cheap nostalgia.
  • Some mailboxes would be shown sorted by subject instead of date, never mind that sorting by subject is a total waste of time unless a mail client can’t handle search (ahem).
  • More recently, Mail began forgetting the custom app passwords Google generates for mail clients and other apps that can’t process its two-step verification codes.

Apple’s updates fixed some of these issues before OS X Yosemite. I don’t think I’ve seen a mailbox randomly sorted by subject in months, and I haven’t had to open Keychain Access to copy a saved Google app password back into Mail since last month.

Yosemite, to judge from its performance on my MacBook Air, has also returned search in Mail to a state of good repair. I can only hope Apple keeps working on these other issues. Because between Web-mail’s issues with offline access and working with other apps and the lack of a compelling alternative client (understandable, given how many people rely on Web-mail or don’t spend as much time in a mail client as me), firing this app just doesn’t seem too practical.

And at least the prominent mentions of Mail in Apple’s product page for Yosemite suggests the company realizes it can’t leave this app in maintenance mode. If only I could say the same for iPhoto…

About these ads

Captions are good for panels, not just photos

LAS VEGAS–I am here once again for yet another conference, this time Tech Cocktail’s Celebrate. Some of the discussions here ranged a bit afield of my own consumer-tech focus, but It’s been a pretty good event overall–including my turn in the spotlight this morning, when I interviewed SmartThings founder Jeff Hagins about the future of smart homes and the “Internet of Things.”

Tech Cocktail Celebrate panelIn one respect, however, Celebrate has clearly outdone other conferences I’ve spoken at or attended. During every session here, the screen behind the stage has displayed these data points:

  1. each panelist’s name;
  2. each panelist’s photo;
  3. each panelist’s Twitter handle;
  4. the above presented in the order in which they’re seated onstage.

Conference organizers, won’t you please go and do likewise?

I hate having to hit Google to confirm who said which quotable quip, especially in the too-frequent cases when the panel is all or mostly white dudes. (Note: In those situations, the organizers should address their diversity issues first, then tackle their presentation.) Having to lean on Twitter’s clumsy search to look up people’s handles–it’s basic etiquette to mention somebody in a tweet about them, their company, or their product–amuses me even less.

Make it clear who’s talking and how to identify them when I tweet about the panel, and I can focus on taking notes and sharing them. And when I happen to be on the panel and check my phone for Twitter mentions (don’t judge…), I can be more confident that I’m not missing any backchannel banter about my performance.

While you’re doing that, event planners, don’t forget to consult my advice about conference-badge design.

(Disclosure: I’ve known Tech Cocktail founders Frank Gruber and Jen Consalvo since at least 2009, long enough for them to move from “people I deal with for work” to “people I enjoy talking to outside of work.”)

Halfway around the world in less than two weeks

I racked up 13,686 miles in the air over the last two weeks–with about 21 hours on the ground between each trip–and yet the experience didn’t physically destroy me as I expected. Color me pleasantly surprised.

Thinking of homeThe stage for this exercise in propping up the airline industry was set last January, when the wireless-industry group CTIA announced that it would consolidate its two annual conventions into one and run “Super Mobility Week” in Las Vegas right after IFA.

I tried not to think about the scheduling until this summer, and then I gulped and booked my tickets: Dulles to Berlin via Munich and returning through Heathrow, then National to Houston to Vegas and back.

The flying was actually pretty good. The perhaps embarrassing amount of time and money I’ve spent on United paid off when I could use an upgrade certificate to fly across the Atlantic in business class on a flight going as far east into Europe as feasible.

Not to sound like every other travel blogger, but the lie-flat seat really is one of commercial aviation’s better inventions. I slept sufficiently well on the way to Munich that on waking, I momentarily wondered where I was. That rest, followed by being able to shower and change out of slept-in clothes at Lufthansa’s lounge in Munich, helped me feel human again sooner than usual; instead of napping that afternoon in Berlin, I wrote an extra column for Yahoo about Apple’s iCloud security breach.

I almost fell asleep at dinner that evening and then had one obnoxious night when I woke up at 3 or 4 a.m. and couldn’t get back to sleep for another hour or two, but that was about the end of my adaptation to Central European Time. And then an exceedingly rare, free “operational upgrade” at the gate bumped me from an oversold economy section into business class for the return. (Thanks, United!)

Even with a great nap on the way home, I could barely type a sentence in one try by the time I fell asleep in my own bed after 11 p.m. that night–5 a.m. CET. But I zonked out for seven hours straight, woke up feeling fine, walked our daughter to her pre-school (a big reason why I didn’t book a direct but early flight to Vegas), did a few chores and then headed off to the airport.

I was a bit of a zombie on the first flight, but from then on the jet lag was only slightly worse than on any other trip to the West Coast.

Flying home on Sept. 11So apparently I can function on that kind of schedule.

But over the last two weeks, no amount of frequent-flyer travel hacking could stop a lot of things from slipping. Back at home, the lawn grew untidy and the vegetable garden became a mess. I couldn’t use my ticket to an exciting Nats game.

On my own screen, I gave up keeping up with my RSS feed after a week; it’s probably now groaning under the weight of 2,000 unread Apple-related items.

Even without companies committing any major news in Vegas, my ability to fulfill my regular obligations decayed to the point that I filed today’s USA Today column on Friday evening. That should never happen with a non-breaking story, especially not when that haste apparently results in an avoidable error in a piece.

This post, in turn, was something I’d meant to write Saturday.

And I missed my wife and my daughter something fierce when I had to say goodbye to them twice in six days.

Next year, CTIA’s show will again follow IFA by a day. Should I once again fly more than half the circumference of the Earth in less than two weeks? That will require some careful thought.

My not-so-simple prepaid SIM card

BERLIN–Having repeatedly endorsed using prepaid SIM cards in unlocked phones when traveling overseas (most recently at NowU), I owe it to you to note when this normally-simple transaction goes sideways.

Prepaid SIM cardThat was my story the first day and a half here. The afternoon I arrived, I went to the mall across the street from my hotel and discovered that the electronics store I’d used the last two years of covering IFA had closed. I went downstairs to a small Vodafone store and was told they were out of prepaid SIMs (no, really).

Then it was time for dinner, and by the time we got out all the stores were closed.

The next morning, I remembered I’d seen good reviews of some German wireless resellers at a crowdsourced wiki and another prepaid-data guide as well as on FlyerTalk. Meanwhile, a few of my dinner companions had suggested I check out two other telecom stores at the far end of the mall that I’d missed before.

The first had a decent deal but wanted cash when I only had €10 in my pocket–and the ATM, predictably located near the opposite end of the mall, refused to dispense cash for reasons I could not deduce from the German text. The T-Mobile store a few doors down, however, was happy to take plastic for a Congstar SIM with €9.99 credit.

First problem: After rebooting, the phone didn’t light up with the new signal, instead showing none at all. The shopkeeper pointed out that I had to set up the card online–which sent me back to the hotel to use its WiFi to configure the account. As Congstar’s site is entirely in German, I had to lean on Google to translate each page.

With my account set up and a data plan selected to use up that credit… I still had nothing. This was getting frustrating.

After a friendly but unproductive chat with Congstar’s Twitter account–they suggested trying the SIM in another phone, then referred me to a Web chat I couldn’t enter because the site couldn’t seem to deal with me posing an opening query in English–I gave up for the time being to attend Samsung’s “Unpacked” event.

Back at the hotel, a few other journalists sitting near me were fussing with phones. I asked if any of them had an unlocked phone with a micro-SIM slot. One did. He removed the SIM from his device, rebooted it and saw the phone immediately pick up a signal.

I put the SIM back in my phone, rebooted it, and finally had sweet, blessed mobile bandwidth. And I have absolutely no idea why that happened, or why it didn’t happen over the prior eight hours. Keep that in mind before you place too much trust in my tech advice.

DIY doings: components, cables and code

I’ve been playing with gadgets ever since my dad let me and my brother take apart an old calculator for fun, but until last week I had never wielded a soldering iron to connect electronic components.

Hand-soldered LED flashlightMy chance to remedy that oversight came at the end of a tour of a redone Radio Shack store across the street from the Verizon Center Phone Booth in downtown D.C.

After getting the company pitch about its screen-repair services, inspecting some Kodak camera modules made to clip onto phones, and playing with a littleBits synthesizer kit, I was invited to assemble a tiny LED flashlight by soldering the required parts to a small circuit board.

Dripping the molten flux onto the right contacts revealed itself to be a painstakingly precise, hold-your-breath task. I needed coaching from the rep manning that station, after which he had to redo some of my work–making me think this whole project was perhaps more like when our toddler puts together some arts-and-crafts project “with help.” But a few minutes later, I did have my own tiny, battery-powered flashlight.

I had also completed my first hardware tinkering in a while.

The last time I’d cracked a computer’s case was two years ago, when I doubled the memory in my iMac (Apple has since made that at-home upgrade impossible on newer models) and then swapped out my ThinkPad’s hard drive for a solid state drive. Either chore involved less work and anxiety than the multiple transplants I performed on my old Power Computing Mac clone in the ’90s, including two processor upgrades and a cooling fan replacement.

Crimping tool

While we’re keeping score, I last seriously messed with wiring when I strung some Ethernet cable from the basement to an outlet behind our TV to prepare for our Fios install in 2010. Going to that trouble, including terminating the bulk cable and attaching plugs myself, allowed me to use my choice of routers on our Internet-only setup.

The crimping tool I used for that task hasn’t seen much use since, but I’d like to think I’m still capable of moving a phone, power, or coax cable outlet. Especially if given a spare length of cable on which to practice first.

My DIY credentials are weakest when it comes to code. I learned entry-level BASIC in grade school but now recall little of the syntax beyond IF/THEN and GOTO. I used to lean on AppleScript to ease my Mac workflow, but now Automator lets me create shortcuts without having to remember the precise phrasing required after AppleScript statements like “tell application ‘Finder’.” My HTML skills now stretch little further than writing out the “<a href=” hypertext link.

I do, however, still grasp such important basics as the importance of valid input and proper syntax, how easy errors can crop up and how much time it can take to step through functions to figure out what threw the error. For anything more complicated, the usual reporting technique comes into play: Ask as many dumb questions as needed to get a little smarter on the subject.

Recipe: farmers’ market gazpacho

About this time of year, farmers’ markets are all about the tomatoes. And the more cost-effective ones are all about tomatoes with issues. Sold as “seconds tomatoes,” “sauce tomatoes” or maybe just “scratch and dent,” these specimens have enough cracks, blemishes or other surface imperfections to require them to be sold at a substantial discount–think $1.50 a pound instead of $3.

GazpachoThese tomatoes also fall right into one of my favorite summer recipes: gazpacho. A soup that barely requires you to turn on a burner is easy to cook even if it’s 98 degrees; paired with a baguette, it makes for an ideal dinner on the front porch or maybe at an outdoor indie-rock concert.

My usual recipe mashes up the directions from two stories that ran in the Post in an earlier millennium (from July and August in 1998). It was an insane amount of work when I had to chop all the ingredients by hand; with a food processor, everything’s done in under an hour.

Farmers’ market gazpacho

Makes about 6 cups, or 4-6 servings

  • 1/4 pound sweet onion, cut into quarters
  • 1/2 pound cucumbers, peeled and cut into quarters
  • 1/2 pound bell peppers of any color, seeded and cut into quarters
  • 1 rib celery, chopped (optional)
  • About 2 1/4 pounds seconds tomatoes
  • 1 clove garlic, peeled and then smashed into paste with the flat side of a knife
  • 1 cup tomato juice
  • 1/2 cup high-quality extra-virgin olive oil
  • 1/4 cup sherry vinegar
  • 2 teaspoons salt
  • 3 dashes Tabasco or other hot sauce (optional)
  • 1 teaspoon Cajun or other spicy seasoning (optional)

Cut an x pattern across the bottom of each tomato. Fill a pot with enough water to cover them, bring it to a boil, drop in the tomatoes, and cook for two minutes. Dump the tomatoes into a strainer (pour ice over them if you’re in a hurry) and let them sit.

Throw the onion, cucumbers, peppers and (if using) celery into a food processor and finely chop until barely chunky. Pour the resulting mix into a 6-cup container. Pull the skin off the tomatoes, cut out any blemishes or cracks, cut them into quarters, and push out their seeds. Process about 3/4 of them and pour into the container.

Process the last quarter of the tomatoes with the garlic, tomato juice, olive oil, sherry vinegar, salt and (if using) sauce and seasonings. Pour into the container and stir to combine; eat the next day, preferably with a locally-baked baguette (current favorites near me: Leonora in Arlington, Bread Furst in northwest D.C.) and outdoors.

 

 

Decluttering tip: Hand over home-improvement leftovers to Habitat for Humanity

In the decade we’ve now spent in our home, we’ve had a non-trivial amount of work done on the place, which in turn led to many of the parts that we’d replaced piling up in the basement. Basements are great for that sort of unplanned accumulation, but eventually embarrassment over one’s possible hoarding tendencies encourages finding a better use for the leftovers.

Habitat for Humanity NoVa logoThat’s how I found a way to get rid of them without leaving the house: having Habitat for Humanity’s local ReStore take them away for resale and reuse.

Not all do, but I was lucky that the ReStores for Northern Virginia both accept donations and provide free pick-up from your house. Habitat’s page only lists a number to call (703-360-6700), but the voicemail greeting there advised that I could also send a note to donations@habitatnova.org. My July 3rd e-mail listing the items I had available got a response within 45 minutes; after a few rounds of correspondence over what they could take (an ancient exterior door was out), we scheduled a pickup on the 16th.

I had to get all of these leftovers–four interior doors, one bi-fold closet door, a skylight, two ceiling light fixtures, two motion-sensing exterior light fixtures, one sheet of drywall, a length of HVAC ductwork, a few deadbolt locks and a door knob, plus some cans of paint that I should have known weren’t eligible–out on the driveway that morning, but that was the end of my work. That evening, I was left with the paint, a blank receipt and the need to sweep the corners of the basement that had been cluttered by this stuff.

Computing the tax deduction of my donation involved a few extra steps–Intuit’s ItsDeductible site had no idea what value to place on a used door, skylight or sheet of drywall, so I had to guesstimate from Home Depot prices–but otherwise this was an easy chore that I should have tackled years ago. If you’ve been looking for a worthy home for your own home-improvement leftovers, you’re welcome to follow my example.